Hotel Shikanoyu features a nightclub and puts you within a 10-minute walk of Jozankei Hot Spring. Guests can indulge in massages and enjoy Japanese cuisine at Restaurant KAEN, which is open for breakfast and dinner. A bar/lounge, a seasonal outdoor pool and a snack bar/deli are other highlights.
Languages
English, Japanese
At a glance
Hotel size
170 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 7:00 PM
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests not requiring dinner service at the hotel can check in until 9 PM.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Transfers
Free train station shuttle from 10:00 AM to 3:00 PM
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Tea service at check-in
Kaiseki meal
Snack bar/deli
What to do
Hot springs
Air hockey
Ping pong
Stereo
Bike rentals nearby
Horse riding nearby
Ski area nearby
Working away
Meeting room
Services
24-hour front desk
Free newspapers in reception
Luggage storage
Multilingual staff
Bike hire
Pool loungers
Facilities
Built in 1996
Safe-deposit box at front desk
Seasonal outdoor pool
Arcade/games room
Spa services
Nightclub
Banquet hall
Traditional architecture
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Window screens
Sleep well
Down duvet
Bed sheets provided
Freshen up
Electronic bidet
Soap
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Fridge
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Tatami (woven mat floors)
Guidebooks/recommendations
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are indoor/outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 104°F.
Dining
Restaurant KAEN – This buffet restaurant specialises in Japanese cuisine and serves breakfast and dinner. Reservations are required.
Izakaya HANAYASHIKI – This theme restaurant specialises in Regional cuisine and serves dinner and light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
The seasonal pool is open from July to August
Hot springs access available from 3:00 PM to midnight
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the public bath facility
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Shikanoyu Sapporo
Hotel Shikanoyu
Shikanoyu Sapporo
Shikanoyu
Hotel Shikanoyu Ryokan
Hotel Shikanoyu Sapporo
Hotel Shikanoyu Ryokan Sapporo
Frequently asked questions
Does Hotel Shikanoyu offer free cancellation for a full refund?
Yes, Hotel Shikanoyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Shikanoyu?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Shikanoyu?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Shikanoyu?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Shikanoyu?
Check-in start time: 3 PM; check-in end time: 7:00 PM. Check-out time is 10 AM.
What is there to do at Hotel Shikanoyu and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for cycling and horse riding. Additional recreation on-site includes hot springs. Enjoy amenities such as a nightclub, a seasonal outdoor pool and spa services. Hotel Shikanoyu also has an arcade.
Are there restaurants at or near Hotel Shikanoyu?
Yes, Restaurant KAEN offers Japanese cuisine.
What's the area around Hotel Shikanoyu like?
Hotel Shikanoyu is located by the river in Jozankei, a short 9-minute walk from Jozankei Hot Spring and 3 minutes' walk from Jozankei Futami Park.
Hotel Shikanoyu Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
24 Aug 2024
Kyrin
Kyrin, 6-night trip
Verified Expedia guest review
8/10 Very good
17 June 2023
hotel didn't provide bus transport to station
Tee Whay
Tee Whay, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 May 2019
I enjoyed to have my vacation at Hotel Shikanoyu. I will visit it again during this Fall.
AKINORI
AKINORI, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jan 2019
Rui
Rui, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
25 Dec 2018
They should improve to provide more English speaking customer service and the printed information in English
Ong
Ong, 1-night family trip
Verified Expedia guest review
4/10 Fair
7 Nov 2018
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Oct 2018
Good Location and value for money. Japanese Buffet breakfast and Japanese dinner were great and delicious.
khoo
khoo, 1-night trip
Verified Expedia guest review
8/10 Very good
29 Oct 2018
It's really nice view from my hotel room especially in fall foliage season.
I enjoyed outdoor onsen besides the river.
But the food is so so and a bit over crowded during peak hours.
Winhyde
Winhyde, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Oct 2018
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
23 Oct 2018
Great view from my room
I had the top floor room with a great view of the surroundings.
YEW CHAN
YEW CHAN, 2-night family trip
Verified Hotels.com guest review
6/10 Good
12 Oct 2018
Thawat
Thawat, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Oct 2018
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2018
Nice hotel in Jozankei Onsen area
Comfortable room, great dinner (buffet) and convenient location
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
2 Oct 2018
Good location
Everything is good except the dinner and breakfast.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
6/10 Good
27 Aug 2018
I enjoyed the Onsen very much. Provided free coffee at the lobby.
Christy
Christy, 1-night trip
Verified Expedia guest review
6/10 Good
26 July 2018
Not value for Stay!
It was an ageing hotel that need refurbishment. Buffet dinner and breakfast were so so only. All rooms are smoking. Before arrival, sending message to the hotel and the management assured to deodorise the room before check-in but ended up they only did it upon my request from front desk. Room without wi-fi, only available at the lobby area... No foam bath/shower gel, only provide a small soap. You'll have to pay for Onsen/Spa Tax @ JPY150/person even my elderly mom are not using the onsen....
Peter
Peter, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 July 2018
Great Onsen Hotel in a very beautiful setting
This is my first onsen hotel experience and it is much better than my expectation right from the moment I arrived.
The hotel is situated in a lush area next to a beautiful creek. It is well decorated, clean and has an upscale feel. The room is quite big in my opinion compared to other Japan hotels I have stayed. I enjoyed the included buffet dinner and breakfast, although not serving expensive items like crab, quality meat, etc,, the dishes are nonetheless tasty with a plenty of choices..
The onsen is also quite big with separate areas for indoor onsen, outdoor onsen and also a jacuzzi. I particularly like the outdoor onsen as it has clear view over the creek and the trees right outside. Soaking in hot onsen water and enjoying the serenity of surrounding nature at the same time has been one of my greatest experience thus far.
The area around the hotel is also very peaceful with many excellent spots for taking pictures. After checking out, we actually strolled around the area for an hour before leaving.
I thoroughly enjoyed my stay there and will definitely be back if there was a chance.
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
5 July 2018
Run down
We were first given a traditional room on the 3rd floor without shower facilities which was a shocker. Fortunately, the hotel then allowed us to switch to a western style room with shower facilities. They facilitated the change rather efficiently. The room was spacious, basic but it was run down and had a stale smell. Buffet spread wasn’t great, definitely not the usual standards of the other Onsen hotels we’ve been to. Overall, the hotel did not have the same standards of the usual Japanese hospitality.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jan 2018
Nice hotel, good buffet, and great onsen
I recommend this hotel to anyone who looks for a place to rest in Jozankei.
Jindarak
Jindarak, 1-night trip
Verified Expedia guest review
8/10 Very good
2 July 2017
Comfort Onsen stay
Comfortable stay. The buffet dinner and breakfast were reasonably good. No wifi in room.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 June 2017
Nice onsen hotel with both outdoor and indoor pool
Hotel located around the famous Jozankei Onsen area. Onsen in the hotel was good with good view. Environment was quiet and peaceful. Hotel has 6 massage chairs provided free for guest after the onsen session. Hotel provide a "Onsen pass" for its guest to use other hotel's onsen in the area, good to explore.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
8/10 Very good
23 June 2017
very nice location, food Ok
Kwok Kwong
Kwok Kwong, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
24 May 2017
Bruce
Verified Hotels.com guest review
10/10 Exceptional
19 May 2017
Fantastic! Will come back again
It was an amazing stay. The hotel had an in house onsen which was wonderful. They even provide breakfast and dinner. The location was easily accessible, weather was great. As our room was on the 9th floor the view was simply amazing. Wish we could had stayed longer. Will definitely come back again!
Ting Yu
Verified Hotels.com guest review
10/10 Exceptional
8 May 2017
Excellent arrangement and accommodations
Our family had a great time and Onsen was good and space was big enough for guest to move around.