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Wild Ginger Hotel

2.0 star property
City centre hotel within easy reach of Hilo Farmers Market

Photo gallery for Wild Ginger Hotel

Exterior
Family Suite, Ocean View | Living area
Superior Room | Living area
Hiking
Exterior

Reviews

7.2 out of 10
Good
In the heart of Hilo, Wild Ginger Hotel offers a tropical retreat with a continental breakfast and lush garden. Guests rave about the central location and helpful staff. Connect to free WiFi, store your luggage safely, or enjoy water sports equipment.

Popular amenities

  • Laundry facilities
  • Non-smoking
  • Free parking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Garden
  • Microwave in a common area
  • Self-serve laundry
  • Picnic area
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Fridge
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking
The current price is AU$176
includes taxes & fees
13 Apr - 14 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Suite, Ocean View

Family Suite, Ocean View | Beach/ocean view

Family Suite, Ocean View

Highlights

Separate sitting area
Free rollaway/extra beds
Fridge
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
  • 18 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Free rollaway/extra beds
Fridge
Ceiling fan
Private bathroom
Daily housekeeping
Wardrobe
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

Highlights

Free rollaway/extra beds
Fridge
Ceiling fan
Private bathroom
Daily housekeeping
Wardrobe
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Balcony
Individually furnished
Individually decorated
Free rollaway/extra beds
Fridge
Smart TV
Egyptian cotton bed sheets
Down duvet
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory

Shared Dormitory

Highlights

Free rollaway/extra beds
Fridge
Ceiling fan
Daily housekeeping
Wardrobe
  • Sleeps 1
  • 1 Single Bunk Bed

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includes taxes & fees
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About the area

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720

What's nearby

  • Hilo Farmers Market - 12 min walk - 1.0 km
  • Rainbow Falls - 4 min drive - 3.0 km
  • University of Hawaii at Hilo - 5 min drive - 3.5 km
  • Port of Hilo - 8 min drive - 5.4 km
  • Carlsmith Beach Park - 14 min drive - 8.1 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Kozmic Cones - ‬9 min walk
  • ‪Cafe Pesto - ‬11 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk
  • ‪Pineapples Island Fresh Cuisine - ‬11 min walk

About this property

Wild Ginger Hotel

At Wild Ginger Hotel, you'll be within a 10-minute drive of Port of Hilo. Guests looking to stay active can experience the nearby kayaking, parasailing and scuba-diving, and free perks include self-parking and continental breakfast daily between 7:30 AM and 9:30 AM. The helpful staff and central location get great marks from fellow travellers.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 18 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 7:00 PM
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 10:30 AM
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 7:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–9:30 AM
  • Shared microwave

What to do

  • Discount at nearby fitness centre
  • Golfing nearby
  • Cave exploring nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Zip-lining nearby
  • Whale watching nearby

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Water sports equipment

Facilities

  • Garden
  • Picnic area

Accessibility

  • Handrails in hallways
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Area rugs in room
  • Smooth flooring in room
  • Hardwood flooring in room

Room amenities

Home comfort

  • Ceiling fan
  • Window screens

Sleep well

  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Food and drink

  • Fridge

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
State tax ID – TA-031-350-1696-01
Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

Also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

Does Wild Ginger Hotel offer free cancellation for a full refund?

Yes, Wild Ginger Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Wild Ginger Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Wild Ginger Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Wild Ginger Hotel?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is 10:30 AM. Express check-out is available.

What is there to do at Wild Ginger Hotel and nearby?

Have fun with activities such as boat tours, fishing and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes cave exploring. Enjoy amenities such as a picnic area and a garden.

What's the area around Wild Ginger Hotel like?

Wild Ginger Hotel is in the heart of Hilo, a short 12-minute walk from Hilo Farmers Market and 6 minutes' walk from Kalakaua Park. Our travellers say that the local area is very central.

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Wild Ginger Hotel Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Stayed here 20 years ago after Leon Russell concert at Palace Theatre. Still Charming, old style Hawaii. Took awhile for hot water to heat, cool water was invigorating. Grateful for fan in room. It’d been better if ceiling fan’s bright light was on different switch.
Donna, 1-night trip

10/10 Exceptional

The nice people on the property.
Tom, 2-night trip

10/10 Exceptional

Very convenient spot to swim the turtles by driving for a few minutes towards the airport, a great breakfast with fruits and homemade cakes, overall a very good deal if you enjoy staying in a vintage building with a bit reduced comfort

10/10 Exceptional

What a special place... It's a lovely, local place and so convenient to downtown.
nava, 4-night trip

8/10 Very good

Good staff, nice to people
Benshun, 2-night trip

10/10 Exceptional

This is a wonderful local treasure of a place that captures the spirit of Hilo and Hawaii It was a calm oasis, cconvenient and best of all, great staff!
nava, 7-night trip

6/10 Good

The building is clean but old, the roof can use a good cleaning and fresh paint. No issue with hot water for shower. Breakfast is ok, fresh fruit, bagel, muffins.
1-night trip

6/10 Good

What type of traveler are you?
I normally don't leave reviews but wanted to point out a few things that way future travelers have more information. The hotel is located in downtown Hilo. From my understanding downtown Hilo has a policy of keeping it as a historic site so all the buildings are original. This hotel would also be the same. I also believe this hotel is over 100 years old. That means that there is no air conditioning, no tv. Your breakfast will consist of fruits, coffee, pastries, and span musubi. The time that we were there we had to use a communal shower if we wanted to take a warm shower as the regular water temperature in our room never got warm. In my opinion there are two types of travelers. On one side you have the ones that are here for the experience, others are here for the comfort. If you are a couple or travelling with family make sure you know in what camp you are in. I was fine with our situation but my husband not so much. That is why I am writing this review to inform people. If I read this type of review previous to us booking, unfortunately this would not be a hotel I would have selected again for the reasons above.
2-night trip

10/10 Exceptional

Same great staff and service!
nava, 2-night trip

10/10 Exceptional

Lovely staff who were very helpful. The property was built in 1920 by the grandfather of the young lady who managed the hotel during our visit. She told us that plans are being made to refurbish the hotel. We stayed in the ocean view room where the views are stunning. The hotel does need some modenisation in some parts.
Marjory, 2-night trip

10/10 Exceptional

Beautiful area amazing authentic feel good history
Destiny, 1-night trip

8/10 Very good

This is an old property that is a great retreat in spite of it's foibles. Three years ago when I stayed he my concern was the safety of the neighborhood. There has been a remarkable change for the better. For the price you can't beat it. The staff is wonderful.
Stephen, 1-night trip

8/10 Very good

I enjoyed my first night, so i extended my stay by two days. Don't listen to the folks who prefer a sterile "downtown" hotel experience - The Wild Ginger IS Hawai'i. Historic building, amazing staff, and the convenience of being right on the edge of downtown Hilo. Minutes from lava tubes, waterfalls, and beaches. Will definitely stay here again next time I'm on the Big Island!
Eric, 2-night trip

4/10 Fair

It’s an old hotel no hot shower i woke up with some bug in my room but bed was comfortable restaurant nearby they provide basic breakfast only stayed for a night
Cathrine, 1-night trip

8/10 Very good

natural area
Samuel, 1-night trip

8/10 Very good

Room pretty old but they provide breakfast, staff is nice love it.
Grace, 1-night trip

10/10 Exceptional

First but not Last stay visit
Quite neighbourhood within an easy walk into Hilo town area. Very eclectic and historic establishment. Respectful and courteous staff.
IEUFAKA EDOUARD-JOSEPH, 5-night trip

4/10 Fair

Not great.
In the first room there were major structural problems. Beams were rotting and being held up by paint. The floor bent and creaked. The plumbing couldn’t even do a full flush. I was glad no bed bugs but there were broken windows and a heavy mildew smell.
Melody, 2-night trip

8/10 Very good

The accommodation was comfortable with a nice little breakfast offered also. Unfortunately the wifi didn't work in the downstairs room I was in but worked fine up in the lobby area.
Anne, 2-night trip

8/10 Very good

Nice hotel
Pankaj, 4-night trip

2/10 Poor

This place was difficult to find and seedy, no hot water the very sweet front desk girl was told to tell anyone who complained to use the lobby shower
Sheryll, 1-night trip

8/10 Very good

Great staff. It is a rustic hotel (no AC, TV, sloped floors, etc) But it was comfortable with a very nice staff. Don’t let first impressions scare you off. I loved falling asleep to the frogs and other night life.
Jessica, 3-night trip

10/10 Exceptional

pleasant, . .accomadating, . .always ready to serve, . .
Michael, 1-night trip

2/10 Poor

Horrible Experience
This place was horrible. Poor lighting. No AC. Dirty Rooms. told it takes 10-15 minutes to heat up water so if we needed hot water sooner, they offered a public shower on the main floor. I did not stay here! Checked out right after I checked in.
2-night trip

2/10 Poor

Felt like living in a jungle. Flies, bugs, spiders, even a lizard in the room. Towels were dirty and stained, amenities were expired, no hot water when showering. There was mold on the breakfast food items and coffee machine was not working and didn't have coffee available last 4 days out of 7 days stay.
Philip, 7-night trip