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Volcano Hale

2.0 star property
Mountain guesthouse within easy reach of Hawaii Volcanoes National Park

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Volcano Hale

Photo gallery for Volcano Hale

Basic Room (Volcano Hale) Shared bathroom
Basic Room (Volcano Hale) Shared bathroom | View from room
Exterior
Interior
Basic Room (Volcano Hale) Shared bathroom | Shared kitchen

Overview of Volcano Hale

7.6 out of 10 Good
7.6/10 Good

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
Map
19-3950 Keonelehua Avenue, Volcano, HI, 96785
Main amenities
  • Near the beach
  • Garden
  • Reception fireplace
  • Communal living room
  • Microwave in a common area
  • Fridge in a common area
  • Picnic area
Feel at home
  • Cots/infant beds (surcharge)
  • Cookware, dishware and utensils
  • Television
  • Garden
  • Premium bedding
  • Free self-parking

Room options

View all photos for Basic Room (Volcano Hale) Shared bathroom

Basic Room (Volcano Hale) Shared bathroom

Basic Room (Volcano Hale) Shared bathroom

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

About this area

What's nearby

  • Hawaii Volcanoes National Park - 30 min walk

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 42 min drive

Restaurants

  • Volcano's Lava Rock Cafe - 18 min walk
  • Volcano Winery - 11 min drive
  • Thai Thai Restaurant - 19 min walk
  • Volcano Garden Arts - 3 min drive
  • Eagles Lighthouse Cafe - 15 min walk
Map

About this property

Volcano Hale

Volcano Hale puts you a short five-minute drive from Hawaii Volcanoes National Park. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails and mountain biking.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 5 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive key retrieval information

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Shared microwave
  • Shared fridge

Travelling with children

  • Fireplace guard

What to do

  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Facilities

  • 1 building/tower
  • Built in 1912
  • Garden
  • Picnic area
  • Fireplace in reception
  • Communal living room
  • Bike parking
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • 19-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Fan
  • Window screens

Sleep well

  • Premium bedding
  • Cot/infant bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Shared kitchen access
  • Stovetop
  • Toaster oven
  • Cookware, dishes and utensils
  • Paper towels

More

  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only
  • Local maps

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for USD 15 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property registration number STVR-19-364025/NUC-19-1547

Also known as

Hale Chalet Kilauea Collection
Hale Chalet Kilauea Collection B&B
Volcano Hale Chalet Kilauea Collection
Volcano Hale Chalet Kilauea Collection B&B
Volcano Hale Volcano
Volcano Hale Guesthouse
Volcano Hale Guesthouse Volcano
Volcano Hale The Chalet Kilauea Collection

Frequently asked questions

Does Volcano Hale offer free cancellation for a full refund?
Yes, Volcano Hale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Volcano Hale?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Volcano Hale?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Volcano Hale?
Yes, there's free self parking.
What are the check-in and check-out times at Volcano Hale?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Volcano Hale and nearby?
Have fun with nearby activities such as cycling, hiking and horse riding. Additional recreation nearby includes cave exploring and ecotours. Enjoy amenities such as a picnic area and a garden.
What's the area around Volcano Hale like?
Volcano Hale is a short 10-minute walk from Cooper Center and 15 minutes' walk from Aloha Candy Company.

Reviews

7.6

Good

8.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful comfortable place to stay.
Susan Ruth, 3-night trip
Verified CheapTickets guest review

8/10 Very good

Wen-Ying, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Very unique and homy feeling
Alex, 4-night romance trip
Verified Expedia guest review

6/10 Good

Positives- location - this property is very close to Volcanos national park. The property is very isolated, make sure you have supplies before arriving. There was never any contact with the hosts, they ask you to write your CC info on a piece of paper and leave it in your room. No verification of guests is done, you simply pick up an envelope freely available at the front door and your off. I could have been anyone and grabbed the keys. There were only 3 out of 5 rooms occupied when i was there, so bathrooms were not an issue, there were plenty of towels available. A coach or sofa in the common areas would have made them more usable. All in all, a reasonable place to stay close to the park, just make sure to purchase any supplies before arriving. The local town/village of Volcano is not very well stocked. If you were disabled, this would be a difficult choice, it is an old house with staircases, so be aware of that.
Verified Expedia guest review

10/10 Exceptional

Never saw any staff from checkin to check out, but didn’t need them at all anyways. Everything was ready when I arrived. Close to small town that has everything. Easy entry to the park.
philip, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The Volcano Hale is located in a quiet residential area, but it's super convenient for visiting Hawaii Volcanoes National Park. The shared bathroom turned out not to be an issue - I was never in conflict with any of the other guests at the property. Parking was convenient at this perfectly pleasant property. Check-in and check-out are simple and don't require any interaction with the off-site staff, so it didn't matter when I arrived or left. When I'm in the area in the future, I'll definitely consider Volcano Hale for my stays.
Peter, 3-night trip
Verified Orbitz guest review

8/10 Very good

Richard, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Sophie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

A very pleasant and very affordable place to stay near the Volcano. Basic but very clean.
kathleen, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nothing unique. Ok for the price. Quiet place but everything is quiet over there. Like the envelope with the information and the plan to reach the village and the Volcanoes Park. Bathrooms were perfect. A lot of towels, clean and full equip. Didn't like that we can NOT turn off or stop, while eating, the fan ceiling above the table. Really not cool. Also, if you provide coffee, then make sure you have sugar and cream, even if not real cream. Nothing there than just an empty basket.
christine, 2-night trip
Verified Expedia guest review