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All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Bastión Luxury Hotel

4.5-star4.5 stars
Calle del Sargento No. 6-87, Cartagena, Bolivar, 130001, Colombia

Luxury hotel with spa, near Santo Toribio Church
  • Free full breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • This hotel is simply outstanding. The bedroom was spacious, the bed was comfortable and…Mar. 26, 2020
  • Excellent location and great facilities. The staff was outstanding as well!Mar. 20, 2020

Bastión Luxury Hotel

from A$258
  • Standard Room
  • Standard Twin Room, 2 Double Beds
  • Premium Room
  • Deluxe Room
  • Classic Suite, Ground Floor
  • Luxury Suite
  • Standard Twin Room, 2 Double Beds, Ground Floor
  • Standard Room, Ground Floor
  • Premium Room, Ground Floor
  • Deluxe Room, Ground Floor

What’s around Bastión Luxury Hotel

Landmarks

  • In Cartagena Walled City
  • Clock Tower - 8 min walk
  • Cartagena de Indias Convention Center - 12 min walk
  • San Felipe de Barajas Castle - 22 min walk
  • Bocagrande Beach - 23 min walk
  • Santo Toribio Church - 1 min walk
  • Puerta del Reloj - 8 min walk
  • San Pedro Claver Church and Convent - 9 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 51 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No onsite parking

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Free bicycles nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Lift
  • Rooftop terrace
  • Garden
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bastión Luxury Spa. Services include sports massages and facials.

The spa is open daily.

Bastión Luxury Hotel’s small print

Also known as

  • Bastión Luxury Hotel Cartagena
  • Bastión Luxury Hotel Cartagena
  • Bastión Luxury Hotel Hotel Cartagena
  • Bastión Luxury Hotel
  • Bastión Luxury Cartagena
  • Bastión Luxury
  • Bastión Luxury Hotel Hotel

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 8:00 PM.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Airport shuttle service is offered for an extra charge of USD 17 per vehicle (one way)

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Bastión Luxury Hotel

    • Does Bastión Luxury Hotel offer free cancellation for a full refund?
      Yes, Bastión Luxury Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Bastión Luxury Hotel currently open?
      This property is closed from March 19 2020 to September 15 2020 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at Bastión Luxury Hotel?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Bastión Luxury Hotel?
      Sorry, there's no onsite parking at Bastión Luxury Hotel.
    • Is there a pool at Bastión Luxury Hotel?
      Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at Bastión Luxury Hotel?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Bastión Luxury Hotel?
      You can check in from 3 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Bastión Luxury Hotel?
      Yes, there's an onsite restaurant.
    • Is airport shuttle service offered by Bastión Luxury Hotel?
      Yes, an airport shuttle is available. The charge is USD 17 per vehicle one way.
    • What is there to do near Bastión Luxury Hotel?
      Recommended spots to visit include Santo Toribio Church (1-min walk) and Puerta del Reloj (8-min walk), along with Clock Tower (8-min walk) and San Pedro Claver Church and Convent (9-min walk).

    Recent reviews

    Exceptional 9.6 From 282 reviews

    Exceptional 10.0
    Bang for your buck
    great hotel on a great location. I couldn’t fault it. It is not one of the big name hotels but I think this is better value than them. Great design, service, food and swimming pool. Comfortable luxurious room.
    harald, gb1 night trip
    Exceptional 10.0
    Basking in Bastion
    The Bastion was beautiful and chic! Staff was extremely thoughtful and helpful, and rooms were so spacious and comfortable. And location was central to all the great shops and restaurants. A truly special stay.
    woozae, us4 night family trip
    Exceptional 10.0
    Posh & worth it
    AMAZING service, rooms, amenities, IT IS under renovations AND elevator gets turned off at nights, but everything else makes up for it. Great location and Customer oriented make it posh and worth the price tag
    JUAN A, us2 night trip
    Exceptional 10.0
    Friends trip
    Everything was pristine here, so clean and beautiful design. Great service and friendly staff. Only two things that were weird to me: The elevator was being maintained a few times during our stay so we had to walk up a few flights of stairs to get to the pool which was fine for us but I imagine frustrating for anyone with mobility issues. We ordered a cheese plate to room service and I had to ask 3 times for crackers or some sort of bread - each time they would bring a few pieces only, definitely not enough for all the cheese. They ended up charging me the third time I asked - I am fine to pay extra but when I called room service and asked for crackers they said it came with the cheese plate and I didn't expect to have to pay $4 dollars for 3 crackers.
    Samantha, ca2 night trip with friends
    Very good 8.0
    Beautiful hotel!
    Beautiful hotel in an excellent location in the old city a better location in the old city than the area near the clock. Less crowded but with just as much to see and explore. The rooftop pool was lovely and the complimentary mango drink was a nice touch. The room was very clean and beautiful with great shower pressure and the breakfast had a large selection and great fruit!! Service was also wonderful other than the man who checked me in. I found him a little unwelcoming and also after I arrived at my room and got settled in he called me and said I put you in the wrong room and moved me and he didn't even apologize he seemed to just have a bit of an attitude. Other than that I would recommend this hotel
    Amanda, us2 night trip
    Exceptional 10.0
    Nice boutique hotel within the enclosed wall city
    great location excellent service would repeat
    Manuel, us3 night business trip
    Exceptional 10.0
    Great Option!
    This place is well located and the service is amazing! We felt safe and taken care of the entire time
    us3 night trip with friends
    Exceptional 10.0
    Perfect hotel, amazing experience
    Stayed for 3 nights from a Fri - Monday. Great location just close enough to all restaurants and shops but on a quiet block. Fantastic staff and service. Great food in the restaurant and at the rooftop bar. Delicious breakfast included. Couldn’t ask for better value. Highly recommended!
    us3 night trip
    Exceptional 10.0
    Loved the hotel staff and had a great stay! Would go back and stay again!!! :)
    Randolph, us5 night trip with friends
    Exceptional 10.0
    5 stars!
    The hotel and customer service were both incredible! The tone of our stay was set as we were greeted with warm welcomes and refreshing drinks that were very tasteful. The rooms were beautiful; the rooftop has a comfortable lounge with a pool and nice view; the complimentary breakfast at the restaurant was fantastic; and the concierge, Jordan, was very helpful. Zero complaints. Highly recommend! P.S. Enjoy spa day while you’re there!
    Cassandra, us3 night trip

    Bastión Luxury Hotel

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