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1 room, 2 adults

Hotel Kai

3-star3 stars
14 Purvis Street, Singapore, 188593, Singapore

City-center hotel within walking distance of National Library of Singapore
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Food
Delicious food
Room
Room needs to be improved
Comfort
More comfort would be nice

Hotel Kai

from A$118
  • Urban Cabin, 1 Single Bed, No Windows
  • Urban Bunk, 1 Bunk Bed, No Windows
  • Urban Studio, 1 Queen Bed
  • Urban Premier, 2 Single Beds
  • Urban Heritage, 1 Queen and 1 Single Bed
  • Heritage Suite, 2 Queen Beds
  • Urban Skyloft, 1 Queen and 1 Single Bed

What’s around Hotel Kai

Landmarks

  • Heart of Singapore
  • Gardens by the Bay - 25 min walk
  • Raffles City - 8 min walk
  • Sultan Mosque - 11 min walk
  • National Gallery Singapore - 12 min walk
  • Merlion Park - 15 min walk
  • National Library of Singapore - 4 min walk
  • Bugis+ - 6 min walk

Getting around

  • Singapore (SIN-Changi) - 21 min drive
  • Singapore (XSP-Seletar) - 22 min drive
  • Johor Bahru (JHB-Senai Intl.) - 61 min drive
  • JB Sentral - 39 min drive
  • Esplanade Station - 5 min walk
  • Bugis Station - 8 min walk
  • City Hall Station - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 33 rooms
  • This hotel is arranged over 6 floors

Check-in and check-out

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • No parking

Offsite

  • Area shuttle within 10 kilometers *

  • Shopping center shuttle *

  • Casino shuttle *

  • Theme park shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Things to do
  • Bicycle rentals on site
  • Segway rental/tour on site
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2014
  • Lift
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Slippers
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hotel Kai’s small print

Also known as

  • Hotel Kai Singapore
  • Hotel Kai Hotel Singapore
  • Hotel Kai
  • Kai Singapore
  • Kai Singapore
  • Hotel Kai Hotel
  • Hotel Kai Singapore

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: SGD 200.00 per stay

Optional extras

Parking is available nearby and costs SGD 25 per day

Airport shuttle service is offered for an extra charge of SGD 75 per vehicle (one-way)

Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge

Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.2 From 303 reviews

Poor 2.0
Dirty Room & Unreliable WiFi...Stay Somewhere Else
I just got back from a conference in Singapore, and decided to stay at this hotel because it was close to the Suntec Convention Centre, Expedia had it pretty competitively priced (on sale), and it had good overall reviews. I knew I would be traveling alone and not spending much time in the room (mostly at the conference or out exploring), so the size of the room wasn't an issue for me. However, be forewarned that the "Urban Studio" rooms are extremely small and offer practically zero privacy (the toilet and shower are directly across from the bed). What I did have problems with were room cleanliness, the cleaning staff in general, and the WiFi (which was not reliable). When I first checked in at ~3:00am, I went up to my room to find sand and clumps of hair made into the bed (yuck!)...and when I went back down to the front desk, I was told that there were no other rooms available, and the best they could do was give me a clean pair of sheets (for me to strip and make my own bed) until morning...when they sent the cleaning staff to change all the linens (since I doubt the towels had been cleaned either). Also, one other day, I left some work documents out on my bed (not government secrets - but theoretically private), so I put the "Do Not Disturb" sign on my door before leaving, and the cleaning staff went into my room anyway. Surprisingly, after being alerted to all these issues, they did nothing for me at checkout...not even comping me the first night due to the dirty bed!
Chase, ca6 night trip
Very good 8.0
Staycation
Had a 1 night staycation in the Heritage suite Rm 2B. Nice quaint boutique hotel and room. Web Pic and room is the same. Room was equipped with Microwave toaster, washing machine, cutlery, dining table, sink, 2 seperate toilets (main toilet with shower) Beds were a bit low and soft. Some guests may have difficulty getting up from the bed Some points for the management to consider 1. The toilet sink water flow was slow - appears to be a choke 2. The shower area did not have a step to stop shower water from entering the main area. I guess it is a design decision 3. The light switches (about 10 on the side wall) were not labeled and one had to switch on each switch to test. Quite a job to remember. Also at night, you may end up switching on the lights (not the one you want) and affecting sleeping persons 4. The center lights switch was down by the power plugs area and if you don't search, you would think the lights were not connected 5. The room is actually a huge loft area - you need to climb stairs from the main door. Guest should be told about this fact. If you had a huge, heavy luggage - good luck in moving up and down. Surrounding area had a lot of food / drink choices. Transport links are good with the Bugis MRT about 10 mins stroll (faster if one walks fast but one would still be held up by having to cross traffic lights) Overall - a nice staycation in a central area with food and transport easily available
Gavin, us1 night family trip
Very good 8.0
Inexpensive, great location, close to Sentosa
The room is super tiny, and very comfortable. The layout is great, very efficient. It's amazing how much comfort and full-sized amenities they got in there. There are cool led lighting accents, and the beds have remotes and are adjustable, and really comfortable. I would NOT stay in that room with a second person, it's far too small. The tv channels are okay, not great. The maid kept moving my stuff around, and threw away small things that weren't in the trash can, (open but unfinished lotion samples, candy, etc) which was annoying. There are malls, train stations, restaurants, bars, all very short walks in any direction. The street the hotel is on is quiet and safe. A short, inexpensive Grab or Uber to the mall with the Sentosa train station. Very close to the Marina Bay Sands, other attractions. I would recommend this to anyone who is traveling solo with limited luggage. Would not recommend the smallest room for a couple. Would not recommend to anyone with a car. I loved this little hotel and will always choose to stay here when I'm in town.
Melissa, usOther trip
Very good 8.0
Large room, great staff but few details lacking
Arrived after long-haul flight and asked if early check in possible told no and to check in at 2pm (fair enough) . Went away and amused kids for 6 hours, returned at 4pm and room still not ready. Taken up there, to find 2 male staff busily washing dishes in our room -very tired so they left us to rest. Subsequently found big black hairballs on the floor of both bathroom and separate toilet - not sure if this is because we interrupted their late room cleaning or if this is usual. Room was very large and beds comfortable, staff really friendly and helpful. However although jug and tea, coffee etc supplied, only 4 paper cups for drinking provided for our family of four. Also other bowls, plates etc all plastic. A fridge is provided too, but it was so narrow, that we couldn't fit a one-person sized meat pie on the shelf (had to stand it on its edge).
Sue, au1 night family trip
Poor 2.0
Need to improve certain things.!
First of all, thanks for the hotel staffs. They are friendly and also professional! But i have complains about hotel itself. I will try to write at objectively as much as i can for the future guest and Kai hotel. For the future guest, you must know toilet bowl is inside room without any partition, means you can smell directly from toilet bowl. If you accompany with other friends, it must be embarrass when you use toilet bowl. Second, room is extremly small even room for queen size bed, but clean and bed mattress is comfort. Btw space for shower booth is so small and water pressure is so so weak. Third, drain for shower booth and sink wasn't work at all. And worst thing is toilet bowl drain system. After relieve yourself in bathroom, you must try to drain at least 2-3times to clean up even if smells all over your room.
myOther trip

Hotel Kai

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