Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Balcones de Alhelí Hotel

3-star3 stars
Calle del Porvenir, con calle Vicente Garcia #6-17, Cartagena, Bolivar, 130001, Colombia

3-star hotel with outdoor pool, near Clock Tower
  • Free full breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Breakfast
Tasty breakfast
Value
Best value for money
Room
Great room
Comfort
More comfort would be nice

Balcones de Alhelí Hotel

from A$96
  • Family Room
  • Standard Room, 2 Double Beds
  • Standard Double Room
  • Double Room, 1 King Bed

What’s around Balcones de Alhelí Hotel

Landmarks

  • In Cartagena Walled City
  • Clock Tower - 5 min walk
  • Cartagena de Indias Convention Center - 8 min walk
  • Bocagrande Beach - 19 min walk
  • San Felipe de Barajas Castle - 19 min walk
  • Marbella Beach - 29 min walk
  • Simon Bolivar House and Museum - 2 min walk
  • University of Cartagena - 2 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 9 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Coffee shop/café
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Bicycle rentals nearby
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Rooftop terrace
Languages Spoken
  • English
  • Portuguese

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 42-inch LED TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Balcones de Alhelí Hotel’s small print

Also known as

  • Balcones Alhelì B&B Cartagena
  • Balcones Alhelì B&B
  • Balcones Alhelì Cartagena
  • Balcones Alhelì
  • Balcones Alhelí Hotel Cartagena
  • Balcones Alhelí Hotel
  • Balcones Alhelí Cartagena
  • Balcones Alhelí
  • Balcones de Alhelì B B

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

    The national sales tax (19%) may be charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Pets are allowed for an extra charge of COP 50000 per pet, per night

Airport shuttle service is offered for an extra charge of COP 50000 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Balcones de Alhelí Hotel

  • Is there a pool at Balcones de Alhelí Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Balcones de Alhelí Hotel?
    Yes, pets are welcome. There's a charge of COP 50000 per pet, per night.
  • Is parking offered at Balcones de Alhelí Hotel?
    Sorry, there's no parking at Balcones de Alhelí Hotel.
  • Is airport shuttle service offered by Balcones de Alhelí Hotel?
    Yes, an airport shuttle is available. The charge is COP 50000 per vehicle roundtrip.
  • What are the check-in and check-out times at Balcones de Alhelí Hotel?
    You can check in from 3:00 PM to midnight. Check-out time is 1 PM.

Recent reviews

Very good 8.0 From 51 reviews

Exceptional 10.0
Very Clean, Modern, Tall Ceilings, & Confortable
I loved my stay at this hotel, is conveniently placed in the tourist part of Cartagena. the breakfast is good and the rooms are even better. Modern style comfortable beds, Cold and Hot Water, air conditioner plus ceiling fan. Nice size TV and closet space. My room had a great balcony with view of the city. The pool on the rooftop is perfect for sitting and talking. I highly recommend this place to stay. Next door is good cafe and restaurant. Ask for the security safe key at the reception so you can safely store your stuff.
Osiris, us1 night trip with friends
Very good 8.0
Quaint place
Nice little place. Clean, comfortable bed. A/C worked well. Nothing fancy but would stay here again. Good location...block from Clock Tower, so you are a little further from the noise. Check in was easy. They have a hot breakfast on the roof top that was very good!
Cindi, us1 night trip
Good 6.0
Comfortable but noisy
Too noisy, we couldn’t sleep!!
Carolina, us2 night trip
Good 6.0
Cartagena Walled City Hotel
The hotel is in a good location, inside the Walled City of Cartagena - historical part of the city. This is just about all that is good about this hotel. The hotel itself is old and very tired, not a 3 star. There is a disco nearby and after our first night, we asked to change the room. The hotel is small though and they did not have another room available. The reception staff were nice and the guy at the desk offered another hotel nearby that we can move to (part of the same chain). The hotel was called The Ethnic Thematic Hotel, a newer hotel with themed rooms. The room we were offered was very cute - Carnaval de Baranquilla. So we moved and enjoyed the rest of our stay there. The Thematic hotel was even smaller than Balcones and there was not always a person in reception there and alsk we had to go to Balcones for breakfast as Thematic did not have a restaurant, but that was OK, as the hotels were close to one another. The breakfast was quite basic, but OK. I would have not expected more from it anyway. PS. Hotels.com says Check in at Balcones De Alheli is 2pm, but in fact it is 3pm as we had to go away for an hour when we arrived at 2pm and come back later. This needs to be corrected. I attached photos of the Ethnic Thematic Hotel as Balcones de Alheli did not look nice and nothing like the pictures I saw on Hotels.com, so was not worth taking any pics.
Tatiana, gb4 night trip
Exceptional 10.0
Great, location, clean rooms and friendly staff
The hotel was very clean, the staff was also very accommodating and helpful. Location is perfect for statying right across the street from the wall city. El hotel stubo muy limpio, las attenciones fueron excelentes y acomodantes.
Osiris, us1 night family trip
Exceptional 10.0
great hotel with an amazing rooftop view!
Victoria, us2 night trip with friends
Fair 4.0
overpriced, not romantic
At $119 it was overpriced, very convenient location but a small room and smallish bed with no frills. Breakfast fine, but not a good place for a couple and shouldn't cost more than $70
William J, us1 night romance trip
Good 6.0
Spend a few extra bucks and stay somewhere else.
This is basically a glorified hostel. The bathrooms were dirty. Puddle of water around the toilet and main bathroom drain. Walls could use a paint job, no lock on the safe, no iron etc. Shower floors were dirty. Wore my flip flops to shower. The roof top pool was beautiful.
us1 night romance trip

Balcones de Alhelí Hotel

Is the description of this property not correct? Tell us