Balcones de Alheli Hotel

Property class: 3
Hotel with outdoor pool, near Clock Tower

Choose dates to view prices

Balcones de Alheli Hotel is just 4.2 mi (6.7 km) from the airport and offers a shuttle (available 24 hours). Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A rooftop terrace, a fitness centre and a snack bar/deli are other highlights.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Room options

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Showing 4 of 4 rooms

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Room

Family Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Room

Standard Room, 2 Double Beds

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Room

Standard Double Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Room

Double Room, 1 King Bed

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle del Porvenir, con calle Vicente Garcia #6-17, Cartagena, Bolivar, 130001

What's nearby

  • University of Cartagena - 2 min walk - 0.2 km
  • Clock Tower - 3 min walk - 0.3 km
  • Bolivar Square - 3 min walk - 0.3 km
  • Walls of Cartagena - 3 min walk - 0.3 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Buena Vida - ‬1 min walk
  • ‪Restaurante Candé - ‬1 min walk
  • ‪Espiritu Santo Restaurante - ‬1 min walk
  • ‪Mama’s Pizza - ‬1 min walk
  • ‪KFC - ‬1 min walk

About this property

Balcones de Alheli Hotel

  • Balcones de Alheli Hotel is just 4.2 mi (6.7 km) from the airport and offers a shuttle (available 24 hours). Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A rooftop terrace, a fitness centre and a snack bar/deli are other highlights.

At a glance

Hotel size

    • 9 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 1 PM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*
    • Babysitting

Pets

    • Pets allowed*
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Balcones de Alheli Hotel Reviews

7.8

Good

8.2

Cleanliness

8.8

Location

8.2

Staff & service

7.4

Property conditions & facilities

Reviews

Verified review

8/10 Very good

The location of this hotel in the heart of the Old City is unbeatable. The staff are attentive and very friendly, and all in all we really enjoyed our stay.
Verified review

8/10 Very good

Muy bien el hotelero no se puede descansar denoche

El hotel está muy bien situado, en pleno centro, a un paso de todo. El desayuno está bastante bien, fruta, zumos ,etc. Lo mejor, el personal, muy amable y atento a muestras necesidades. Sin embargo, tiene un gran problema, y es que está al lado de una discoteca, y de 12 de la noche a 3 de la mañana el ruido es terrible. No pudimos dormir las dos primeras noches y , aunque nos cambiaron a un piso más alto, se seguía escuchando, y es todos los días. No es culpa del hotel, pero no volvería a alojarme por rl ruido que impide descansar.
Verified review

10/10 Exceptional

Er was wat lawaai in de nacht, vanwege de locatie. Verder was het personeel aan de receptie niet altijd even vriendelijk. De kamer zelf was heel goed
Verified review

8/10 Very good

Great overall but hard to sleep with all the noise from the street below. Band noises till 330am
Verified review

10/10 Exceptional

Location was great . Balcony view was beautiful. Breakfast was good. Can’t complaint. Affordable place to Stay .
Verified review

8/10 Very good

Świetna lokalizacja, przytulne pokoje i miła obsługa. Śniadanie dobre, natomiast bardzo słaba organizacja podczas śniadania. O wszystko trzeba się upominać, bo nie jest wystawione : cukier, sól, masło, nawet małe łyżeczki i filiżanki. Śniadanie jest do godziny 10:00. Przed 9:00 były końcówki owoców i soków, których juz Panie nie dokładały.
Verified review

10/10 Exceptional

Very Clean, Modern, Tall Ceilings, & Confortable

I loved my stay at this hotel, is conveniently placed in the tourist part of Cartagena. the breakfast is good and the rooms are even better. Modern style comfortable beds, Cold and Hot Water, air conditioner plus ceiling fan. Nice size TV and closet space. My room had a great balcony with view of the city. The pool on the rooftop is perfect for sitting and talking. I highly recommend this place to stay. Next door is good cafe and restaurant. Ask for the security safe key at the reception so you can safely store your stuff.
Verified review

8/10 Very good

Quaint place

Nice little place. Clean, comfortable bed. A/C worked well. Nothing fancy but would stay here again. Good location...block from Clock Tower, so you are a little further from the noise. Check in was easy. They have a hot breakfast on the roof top that was very good!
Verified review

10/10 Exceptional

Satisfecha

Excelente ubicación, hermosa vista. Linda habitación. Muy serviciales.
Verified review

8/10 Very good

Bom, mas a balada vizinha atrapalha...

A localização é incrível, perto de tudo! Porém, um dos pontos mais negativos é que eles são vizinhos de uma balada que fica até de madrugada (a musica é MUITO ALTA). Tivemos um contratempo também no check-in - chegamos um pouco mais cedo, nos permitiram deixar nossas bagagens lá e fomos almoçar, já que o checkin era só 15h. Chegamos as 15h30 e o atendente nos informou que o quarto ainda não estava pronto... Este mesmo atendente no dia também não nos falou que tinha cafe da manhã no hotel, ou seja, só descobrimos que poderíamos tomar café da manhã lá no nosso último dia. A limpeza dos quartos é algo a se parabenizar, assim como o wi-fi que eles disponibilizam.
Verified review

6/10 Good

Comfortable but noisy

Too noisy, we couldn’t sleep!!
Verified review

6/10 Good

Cartagena Walled City Hotel

The hotel is in a good location, inside the Walled City of Cartagena - historical part of the city. This is just about all that is good about this hotel. The hotel itself is old and very tired, not a 3 star. There is a disco nearby and after our first night, we asked to change the room. The hotel is small though and they did not have another room available. The reception staff were nice and the guy at the desk offered another hotel nearby that we can move to (part of the same chain). The hotel was called The Ethnic Thematic Hotel, a newer hotel with themed rooms. The room we were offered was very cute - Carnaval de Baranquilla. So we moved and enjoyed the rest of our stay there. The Thematic hotel was even smaller than Balcones and there was not always a person in reception there and alsk we had to go to Balcones for breakfast as Thematic did not have a restaurant, but that was OK, as the hotels were close to one another. The breakfast was quite basic, but OK. I would have not expected more from it anyway. PS. Hotels.com says Check in at Balcones De Alheli is 2pm, but in fact it is 3pm as we had to go away for an hour when we arrived at 2pm and come back later. This needs to be corrected. I attached photos of the Ethnic Thematic Hotel as Balcones de Alheli did not look nice and nothing like the pictures I saw on Hotels.com, so was not worth taking any pics.
Ethnic Thematic Hotel
Ethnic Thematic Hotel
Ethnic Thematic Hotel
Ethnic Thematic Hotel
Verified review

6/10 Good

For the price the hotel is not in its best shape. Staff its good and professional but hotel conditions are not the best. Rooms need more care. Bathroom is not good. The internet is horrible. Breakfast is ok.
Verified review

10/10 Exceptional

Great, location, clean rooms and friendly staff

The hotel was very clean, the staff was also very accommodating and helpful. Location is perfect for statying right across the street from the wall city. El hotel stubo muy limpio, las attenciones fueron excelentes y acomodantes.
Verified review

8/10 Very good

Buena ubicación en el cetro histórico

Excelente ubicación. La terraza es hermosa.
Verified review

4/10 Fair

No prestan atencion al cliente

Solicite en la reserva una habitación apartada del ruido ya que iba en viaje de negocios pero no, me dieron una donde se escuchaba ruido por todo lado, y auque insisti varias veces cambio no me prestaron arención.
Verified review

10/10 Exceptional

great hotel with an amazing rooftop view!
Verified review

4/10 Fair

overpriced, not romantic

At $119 it was overpriced, very convenient location but a small room and smallish bed with no frills. Breakfast fine, but not a good place for a couple and shouldn't cost more than $70
Verified review

10/10 Exceptional

cortesia e atençao dos funcionarios, boa localizacçao no centro da cidade com facilidade para todo
Verified review

6/10 Good

Spend a few extra bucks and stay somewhere else.

This is basically a glorified hostel. The bathrooms were dirty. Puddle of water around the toilet and main bathroom drain. Walls could use a paint job, no lock on the safe, no iron etc. Shower floors were dirty. Wore my flip flops to shower. The roof top pool was beautiful.
Verified review

8/10 Very good

Great location, walking distance to almost everything and easy to flag taxis when needed
Verified review

2/10 Poor

They oversold the rooms and move me to another hotel
Verified review

8/10 Very good

Its a good enough hotel to stay in the walled city. Price is ok. It’s clean with good staff. Its central to any place inside the walled city. Breakfast options are ok. Could be better.
Verified review

8/10 Very good

Me gustó la excelente ubicación y la terraza con muy buena vista. Desayuno es muy bueno pero limitan ciertos platos...
Verified review

2/10 Poor

Not worth it, you will pay for the location

This hotel was way below expectations. Indeed is in a great location but definitely not good. Bed is not good quality and very uncomfortable. The shower has no hot water. The roof top and breakfast are not as good as the pictures. I don’t recommend it.