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Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive

4.5 star property
Playa del Carmen beachfront aparthotel with 5 restaurants, spa

Photo gallery for Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive

OCEANFRONT SWIM UP SUITE | Pool
Beach/ocean view
BBQ/picnic area
Interior
OCEANFRONT SWIM UP SUITE | Beach/ocean view
Escape to Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive and unwind in style with 2 poolside bars, a rejuvenating spa, and a tranquil garden. Treat your family to an unforgettable getaway with 3 outdoor pools and express check-out. The helpful staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Free parking
  • Spa
  • 24/7 front desk

Main amenities (12)

  • 159 apartments
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Free airport shuttle
  • Fitness centre
  • Children's pool

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Separate bath and shower
  • Cable/satellite TV service
  • Garden
The current price is AU$857
includes taxes & fees
29 Apr - 30 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for OCEANFRONT SUITE

OCEANFRONT SUITE

OCEANFRONT SUITE

Highlights

Balcony or patio
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Day bed
Separate bedroom
Hydromassage showerhead
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for OCEANFRONT SWIM UP SUITE

OCEANFRONT SWIM UP SUITE

OCEANFRONT SWIM UP SUITE

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Day bed
Separate bedroom
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar, desk, laptop workspace, blackout curtains

OCEANFRONT POOL SWIM UP SUITE

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Day bed
Separate bedroom
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Standard With Sea View

Free minibar, desk, laptop workspace, blackout curtains

Suite Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior With Sea View

Free minibar, desk, laptop workspace, blackout curtains

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Suite With Sea View

Free minibar, desk, laptop workspace, blackout curtains

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

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Restaurant

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.4 out of 10, Very good, 1,240 reviews
The price is AU$1,640
includes taxes & fees
28 Apr - 29 Apr
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Playa Paraiso Golf Course - 6 min drive - 4.5 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 4.6 km
  • Paradise Beach - 9 min drive - 6.2 km
  • Maroma Beach - 14 min drive - 9.4 km
  • Puerto Morelos Town Square - 15 min drive - 12.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 19.1 miles/30.7 km
  • Free airport shuttle

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive

Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive is a great choice for your beach stay in Playa del Carmen. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body scrubs and aromatherapy. KICK, one of 5 restaurants, serves breakfast and lunch. There are 2 poolside bars and a free airport shuttle, and apartments get the details right with free minibar items and Jetted bath. Fellow travellers love the helpful staff.

All-inclusive

All-inclusive room rates at Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Languages

American (Sign language), English, Spanish

At a glance

DONE

Property size

    • 159 apartments
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free supervised childcare
    • Free children's club
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Free secured, uncovered on-site valet parking
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)*
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Beach

  • On the beach

Pool/Spa

  • 2 outdoor pools
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Reflexology
  • Deep-tissue massages
  • Body scrubs
  • Hot stone massages
  • Manicures and pedicures
  • Body treatments
  • Aromatherapy

Internet

  • Free WiFi

Parking and transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Children's games

Restaurants on site

  • KICK
  • PALMS RESTAURANT
  • JADE
  • HABB
  • SWELL

Dining

  • 5 restaurants
  • 2 poolside bars and 2 bars/lounges
  • Stocked minibar (free)
  • Room service available

Bedrooms

  • Bed sheets provided
  • Day bed

Bathrooms

  • Bath or shower
  • Hydromassage shower head
  • Jetted
  • Toilet paper
  • Soap
  • Free toiletries
  • Hairdryer
  • Towels provided
  • Shampoo
  • Bathrobes

Entertainment

  • 30-inch smart TV with cable/satellite service

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 114
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Local maps
  • Iron/ironing board
  • Phone
  • Blackout curtains
  • Safe at front desk
  • Free newspapers
  • Restaurant dining guide

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 159 rooms
  • Traditional architecture

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

KICK – This restaurant serves breakfast and lunch.
PALMS RESTAURANT – This restaurant serves breakfast and lunch. Open daily.
JADE – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
HABB – This restaurant specialises in Indian cuisine and only serves dinner. Open daily.
SWELL – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Generations Riviera
Generations Riviera Maya Gour
Generations Riviera Maya Playa del Carmen
Generations Riviera Maya Resort Playa del Carmen
Maya Generations
Riviera Maya Generations
Generations Riviera Maya Gourmet All Inclusive Karisma Hotel
Generations Riviera Maya Gourmet Karisma All Inclusive Hotel
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya

Frequently asked questions

Is there a pool at Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive?

Check-in start time: 2:30 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive and nearby?

Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive has 2 poolside bars, 2 bars and a spa, as well as a fitness centre, a picnic area and a garden.

Are there restaurants at or near Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive?

Yes, there are 5 on-site restaurants, featuring Japanese cuisine.

Does Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive have private hot tubs?

Yes, each apartment has a jetted bath.

Does Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive have any outdoor private spaces?

Yes, each apartment features a balcony.

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Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive Reviews

Reviews

8.2

Very good

9.0/10

Cleanliness

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

This resort was beautiful and a great place for children and their families to enjoy
Mohamed Yahia, 4-night trip

8/10 Very good

Nick and maroma beach was good
Sang I, 2-night trip

10/10 Exceptional

The staff were very friendly and jolly which is a great way to greet people
Jonah, 3-night trip

10/10 Exceptional

We had a great time and everything was very well organized and everyone was helpful and pleasant.
patrick, 3-night trip

10/10 Exceptional

Best experience, love the hotel and also the staff. Great kids area and the food was incredible. Will definitely come back :)
Rebecca Barcellos, 4-night trip

4/10 Fair

Poor management of checking in guests, communication on the site
AIMEE, 2-night trip

10/10 Exceptional

Great and seamless experience from the complimentary pickup from the airport to the stay with many food options. The staff were great the whole way through.
Larry, 4-night trip

8/10 Very good

The place is beautiful, the staff is tremendously welcoming and nice, the property has tons of activities to try out if relaxing at the pools and beaches isn’t for you. There’s a little bit of everything for everyone. Only thing that wasn’t really great was the lunch and dinner, the food isn’t really good quality it was more on the cheaper American buffet style type rather than authentic Mexican style.
Claudia, 5-night trip

10/10 Exceptional

Overall satisfactory
yasmin, 7-night trip

4/10 Fair

Family resort. Food was not great. Beach had wave breakers and could not go far into water at all. Nothing much to do. Swim up rooms are all connected to main pool. It was noisy all day and night with loud mics music and games. . Nothing but weddings done there.
Nicole, 1-night trip

10/10 Exceptional

spacious rooms exceptional customer service
Mandeep, 1-night trip

10/10 Exceptional

The property has many excellent features, such as luxurious accommodations, a beautiful beach, and attentive service. However, although our all-inclusive reservation included access to all 15 restaurants, we could only enjoy four as the rest were exclusively for adults!
Yasameen, 5-night trip

10/10 Exceptional

The staff could not be nicer or more willing to help. Everyone goes out of their way to make sure you have everything you need. The restaurants are incredible for an all inclusive. The drinks are delicious. We brought our baby and they had everything we needed at the resort - a crib/monitor/etc. It’s not a big resort, but if you are looking for a short relaxing vacation, this is great!
Jillian, 3-night trip

10/10 Exceptional

very nice
Harlan, 5-night trip

10/10 Exceptional

Great experience!! Only 1 problem, the one food preparer in the Chef Market was not wearing glove and was touching the grilled chicken, bread and waffle with his bare hands. Very unsanitary!! No bueno!
nadine, 4-night trip

6/10 Good

Our room was not very clean. Little bugs all around the sinks in the bathroom. Not worth the money we paid. Entertainment was very limited. Resort was a ghost town. Chef's market was the best part of the resort. Room service was very, very small portions. No bottled water at the restaurants. Would not return.
HEATHER, 3-night trip

10/10 Exceptional

We loved everything about it. The drivers were punctual to get you from point A to point B around the resort. The pool was plentiful. The breeze from our room overlooking the ocean was amazing. The only thing that was a slight issue was in the Chef Market. My fiancee wore a shirt that had very short sleeves and the host was giving a little slack. until we pointed out that there were a few ladies of the same party in pjs and head scarves at the breakfast seating.. other than that.. it was awesome
YHUNDRA, 5-night trip

6/10 Good

We enjoyed all of the restaurants. However, the room next to ours was getting renovated and they made so much noise that my toddler had a hard time napping and going to bed. We complained and nothing was done. Also, we were on the side of the hotel that was away from all restaurants which made it difficult with a toddler.
Angelica, 4-night trip

6/10 Good

The employees at this resort were not friendly or welcoming. Everyone seemed like they hated their job. From check-in to restaurants, bars, and even housekeeping folks. If you ask for anything you are given a look like you are bothering them. The pool was dirty the whole time we were there. One day, they missed cleaning our balcony and we couldn't use it because there was bird poop everywhere. We received cold food at the restaurants multiple times and experienced servers who would not attend to us. We were with a wedding party where others had a similar experience.
Jason, 5-night trip

4/10 Fair

They ran out of bottled water, no slippers, coffee, towels….had to supply room with coffee towels etc from abandoned housekeeping carts. Called for service, most calls were unanswered not picked up. Food was disappointing, in particular the HABB RESTAURANT, where service was rude and dismissive on both occasions we went there. Sling bar was superior, bartender excellent and friendly. Chefs Market and Wine Kitchen were good, although on Dec 22, they refused to seat 7 of us, so 4 went and watched at least five tables for 4 sit vacant the entire evening. Not to mention on our first visit to wine kitchen on Dec17, at about 830 ish after we finished our dinner, we were told to leave by the hostess. Please note service was excellent both times at the Wine kitchen, except for the hostess. D’italia Casitas, on Dec 20 was good, and the service was impeccable. Drinks were very poor quality and weak in flavour. Gift shop was ok, with Adrian being extremely helpful and kind. Never got slippers for the cold floors, never had bath mats, facecloths and enough towels. Stocking the fridge was never consistent, always looking for bottled water . Bird crap on the balcony chairs, never cleaned off. Broken screen door, no divider screen like in other rooms between bed and couch. Cabinet Fridge door did not close. I was surprised that staff had limited if no English , while I tried Español, it was extremely limited. Staff used google translator. Thank you. Turn down service was good.
DEBORAH, 9-night trip

4/10 Fair

Check in was lacking any information even when we were told “butler” would help. The front lobby had no one to greet us or bell hop. Time was limited when available to ask for help. Check in map and amenities were not explained. We found most restaurants were hard to get into. Most workers were texting on mobile devices vs providing services. Highlight was drivers between resorts who went out of their way to stop, help or provide info. Don’t recommend for the cost to make a reservation.
Jennifer, 7-night trip

8/10 Very good

I really liked the big rooms they had! We absolutely loved our main floor swim out! We had Erbie who visited us daily to get our drink orders! The room was very clean, the maids did a good job at cleaning and giving us new towels. I didn’t like how they touched our personal belongings such as our toothbrushes and put them in different places on the bathroom counter. They did stock us well on water but lacked on the snacks they only did that once. We loved the catamaran and snorkeling on Maroma Beach! Drinks and food were included and that was one of the best places we ate!!! There was a lack of communication on instructions for things and where we needed to go or what to do both on Maroma Beach we got there and had no idea what to do. Same for when we left at the end of the week we didn’t know we needed a piece of paper for the transportation but we did eventually figure it out ourselves. But we loved the activities and loved the swim out it was so much fun! Loved the size of the bathroom too! The bartender at Sling Victor was so amazing and friendly we saw him every night! They kept the beach clean! We enjoyed so many meals at the Palms we loved that we can sit out and enjoy the great view of the beach while we ate! Room walls seemed to be thin and we could here a lot, they also didn’t seem to have a limit for quiet time. That did get frustrating when it was really late at night. Overall loved the way the rooms were set up!
Amanda, 5-night trip

6/10 Good

I would recommend this resort to adult travellers but likely wouldn’t come back with children. We booked a swim up suite. Below are some of the pros and cons: CONS: -pools are not heated which was hard with kids. Balcony pools were cold and so was the main pool -at times staff were helpful but you had to find the right person to help you which sometimes meant having to talk to 5 different people, service was hit or miss -no central lobby bar or gathering place (lobby is located quite a distance from the resort for some odd reason). -cement barriers in the water and rocky reef so couldn’t swim in the ocean -limited selection of restaurants/food because only specific ones are open on specific days -breakfast buffet never changed and had limited selection PROS: -kids enjoyed kids club which allowed us to venture over to the adults only Casitas and Royale which had a better selection of restaurants -rooms are a good size -Jade and Wine kitchen had good food -Andres was an excellent Concierge even though he wasn’t even assigned to our building. -we had Aqua Nick passes which was a great for the kids -premium selection of alcohol
Brittany, 7-night trip

10/10 Exceptional

The dedication and warmth of the Generations Riviera Maya staff truly make the experience. We dined every morning at the Chef's Market and were warmly greeted by the team and provided everything from mimosas (refills without asking!) to delicious cuisine. On days when we woke up especially early but not quite ready to dine, they happily supplied delicious lattes to sip and enjoy. Similarly, the teams at the Palms and Jade Restaurants were equally accommodating. A special shout out to our server Daniel at the Haab restaurant and Chef Sanjeev for a remarkable meal. It may be odd that our favorite meal in Mexico was Indian fare, but it truly was delicious! The resort also hosts a lovely Mexican themed night with a pinata crafted by the Kids Club staff and a talented mariachi band. A particular stand out of our four night experience was with the Eko Kids Club. Angie, Wendy, Xio, and Sharon provided fun, engaging activities including face painting, crafts, treasure hunts, and baking. When given the choice to continue enjoying the neighboring Aqua Nick water park or heading to Kids Club, our son emphatically requested Kids Club! We are so grateful to the team for making our son's vacation particularly special! It also afforded us a chance to explore to the two neighboring adults-only properties. Our room attendant Alma along with the evening staff ensured our room was refreshed each morning and at turn down. Thanks for a lovely trip!
Desiree, 4-night trip

4/10 Fair

Came this week for a wedding. They had weddings daily and multiple of them. This resort is super small. They would have parties/receptions at night and it would be loud music all night till at least11-12am. All rooms surround the pool. Music played all day there. There was no true peace and relaxing unless it was the beach. But they have So much concrete and sand bars that you can’t even enjoy the water nor can you even get in without stepping on rocks there was hardly anybody who was able to enjoy the beach water. No ocean swim at all. The food was subpar. The breakfast buffet was ok but lunch and dinner The portions were extremely small, literaly they gave me a third of a corn on the cob, about 8-10 fries and 4 tiny ribs with hardly any meat. and the drinks were watered down unless you asked for more alcohol. If it wasn’t for us being able to use El Dorado’s restaurants, we would not have had any decent dinners. The wedding dinner was much nicer go figure they paid more. The front entrance lobby is very mediocre. There’s not a great welcome there. It does not feel like paradise when you arrive. The one great thing was the staff. This place needs a total overhaul.
Nicole, 4-night trip