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Holiday Inn Express and Suites Singapore Novena, an IHG Hotel

4.0 star property
Hotel with outdoor pool, near Orchard Road
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express and Suites Singapore Novena, an IHG Hotel

Exterior
Minibar, in-room safe, soundproofing, free WiFi
Outdoor pool
Cafe
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Free breakfast
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Fitness centre
  • Self parking
  • Coffee shop/cafe
  • 2 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is AU$230
includes taxes & fees
21 Dec - 22 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Bedroom, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Renovated in 2023
Separate bedroom
Hydromassage showerhead
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Queen Bed, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Renovated in 2023
Hydromassage showerhead
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette (High Floor)

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Renovated in 2023
Hydromassage showerhead
Hairdryer
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Hydromassage showerhead
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, soundproofing, free WiFi

Standard Room

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Hydromassage showerhead
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Hydromassage showerhead
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette (High Floor)

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Renovated in 2023
Hydromassage showerhead
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed (High Floor)

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Hydromassage showerhead
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Hydromassage showerhead
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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8.8 out of 10, Excellent, (1001)
The price is AU$219
includes taxes & fees
22 Dec - 23 Dec
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About the area

Map
201 Balestier Road, Singapore 329926,, Singapore, SIN, 329926

What's nearby

  • Mustafa Centre - 16 min walk - 1.4 km
  • Bugis Street Shopping District - 4 min drive - 3.1 km
  • Orchard Road - 4 min drive - 3.9 km
  • Gardens by the Bay - 6 min drive - 5.6 km
  • Marina Bay Sands Casino - 7 min drive - 6.0 km

Getting around

  • Singapore (XSP-Seletar) - 19 min drive
  • Changi Airport (SIN) - 26 min drive
  • Senai International Airport (JHB) - 64 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 22.6 miles/36.4 km
  • Kempas Baru Station - 32 min drive
  • JB Sentral - 36 min drive
  • Farrer Park Station - 13 min walk
  • Novena Station - 17 min walk
  • Boon Keng Station - 17 min walk

Restaurants

  • ‪Citadines Balestier Singapore - ‬1 min walk
  • ‪Balance Coffee - ‬1 min walk
  • ‪Ng Ah Sio Pork Ribs Soup Eating House - ‬4 min walk
  • ‪China Whampoa Home Made Noodle - ‬6 min walk
  • ‪Sing Hon Loong Bakery - ‬4 min walk

About this property

Holiday Inn Express and Suites Singapore Novena, an IHG Hotel

Holiday Inn Express and Suites Singapore Novena, an IHG Hotel puts you a short five-minute drive from Orchard Road and Mustafa Centre. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Great Room, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a fitness centre, a snack bar/deli and a terrace. Fellow travellers love the helpful staff and breakfast. The property is only a short walk to public transportation: Farrer Park Station is 13 minutes away.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 231 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (SGD 8.72 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 2 meeting rooms
  • Conference space (4413 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1998
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Thin carpet in room

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Great Room – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of SGD 150 per pet (may vary based on length of stay)

Parking

  • Covered self-parking costs SGD 8.72 per day

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Quality Hotel
Quality Hotel Marlow
Quality Hotel Marlow Singapore
Quality Marlow
Quality Marlow Singapore
Quality Hotel Singapore
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Marlow

Frequently asked questions

Does Holiday Inn Express and Suites Singapore Novena, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express and Suites Singapore Novena, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
Yes, pets are welcome. There's a charge of SGD 150 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
Yes. Self-parking costs SGD 8.72 per day.
What are the check-in and check-out times at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (7-min drive) and Resort World Sentosa Casino (13-min drive) are both nearby.
What is there to do at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel and nearby?
Holiday Inn Express and Suites Singapore Novena, an IHG Hotel has an outdoor pool and a fitness centre.
Are there restaurants at or near Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
Yes, The Great Room offers international cuisine.
What's the area around Holiday Inn Express and Suites Singapore Novena, an IHG Hotel like?
Holiday Inn Express and Suites Singapore Novena, an IHG Hotel is in Novena, a short 16-minute walk from Mustafa Centre and 15 minutes' walk from Mount Elizabeth Novena Hospital.

Holiday Inn Express and Suites Singapore Novena, an IHG Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Comfy pet friendly hotel
Comfortable no frills pet friendly stay. Hotel provided a Fuzzyard dog bed and food bowl, with a box of snacks and toy for my dog. Dog had a great time though most of the hotel was out of bounds to pets. Room was clean and food at cafe was good enough. My only complaint is that pillows were too flat.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SE JEONG, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ok, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family Asia trip 2024
It was such a wonderful place. Friendly staff and clean!
Thim B, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Rakesh, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice Hotel
The hotel was very good indeed. However, there was no evening food available on Mon, Tue or Wed. On the eco front, we seemed to get new towels everyday, despite the towels being back on the rack. The staff were all very polite and efficient and breakfast was fine.
S T, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sylvain, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good friendly hotel
Clean and friendly hotel. The MRT station is a long walk away but there is a bus stop right outside the hotel going to the station. Breakfast was good, not as a five star hotel but all we needed.
Sven Jonas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Healthy Stay
My sister and I stayed at the Holiday Inn Express and Suites for 10 days while I recovered from surgery. On our second day at breakfast, we were warmly greeted by the ever-cheerful Mr. Allan Yeo and Anna Ngyen. They consistently asked how I was feeling and wished me a speedy recovery. Their genuine concern made me look forward to breakfast each day. Another friendly staff member is Ms. Maureen, who handles guest registration. She truly makes a difference in our check-in experience.
Noemi, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Zbigniew, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would definitely be staying here again. The staff are really amazing and very accommodating and made myself very much at home.
Noemi, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Philip, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Efficient check in. Staff were friendly and helpful. Excellent complimentary breakfast. Competitive priced lunch and dinner with hotel guest discount. Guest have complimentary use of pool and gym. Bottle water is complimentary. Rooms are perfectly adequate in size. Air conditioning is individually controlled in each room. The nearest train station is approximately 15 mins walk which is challenging in the heat and humidity. There is a bus stop near the hotel. If we visit Singapore again we would be happy to stay here again
chiu, 10-night romance trip
Verified Expedia guest review

8/10 Very good

We stayed at this place for 7 nights. Very clean and convenient area. Staff was very helpful in giving us directions to places or any information we needed. Richard at the front desk was very accommodating great customer service. He was our go to person. Thank you Richard. Housekeeping staff was amazing. Breakfast was the best. Lots of choices for vegetarians. Will definitely stay there again if visiting Singapore.
Padma, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Mark Oliver, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bevin, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The location is not excellent.
Wilfredo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

2/10 Poor

Dear Sir Attention: General manager I recently stayed at your hotel for three nights, and I must say it was the most unpleasant hotel experience I’ve had in 55 years of travel. Upon checking in, I encountered an exceptionally rude receptionist who told me to "get out of his hotel." He refused to provide me with the Wi-Fi password and even demanded that I apologize to him. When I pointed out that it wasn't his hotel and that he should apologize for his behavior, he remained unapologetic and continued to be uncooperative. I was already dealing with several other issues, and this unprofessional treatment only added to my frustration. Eventually, management intervened and offered to upgrade my room. While I reluctantly accepted the upgrade due to time constraints, I felt it was a poor attempt to rectify the situation. Overall, my stay was far below what I would expect from a reputable hotel, and I would not recommend this location to others UK
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

April Andrea Sicad, 6-night trip
Verified Expedia guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

4/10 Fair

Mikaylah, 5-night trip
Verified Wotif guest review

8/10 Very good

Great value, comfortable, clean & quality chattles
Excellent check in. Arrived 5am so were lucky enough to have been able to pay for last minute early check in and have breakfast. Comfortable bed with choices of firm or soft pilliows. Room clean and had all necessities including bottled water, safety deposit box, ironing board and iron. Breakfast was good with wide selection of food available. Staff very efficient clearing tables. On the Sunday morning the dining room was a bit manic with children and adult guests alike queue jumping/not waiting their turn, pushing their way to the food and snatching utensils just as we were about to pick them up. However the following 2 days were fine. Received a complimentay late check out of 1pm as we had a late flight. Bar staff were very friendly and helpful advising about the Jewel and eateries at the airport. Easy 20 minute walk to the Novena metro station. A very comfortable stay, would stay again.
Sandra, 2-night trip
Verified Hotels.com guest review