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NH Cartagena Urban Royal

Property class: 3.5
Hotel with outdoor pool, near Clock Tower

Choose dates to view prices

NH Cartagena Urban Royal is just 3.9 mi (6.3 km) from the airport and offers drop-off service (available 24 hours). The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A rooftop terrace and a terrace are other highlights. Fellow travellers say great things about the helpful staff.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Water dispenser
  • Self-serve laundry

Feel at home (6)

  • Fridge
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is AU$190
30 Sept - 1 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room

A hotel room with a bed, a bedside table with a vase of flowers, a wall-mounted lamp, and a large window offering a view of a yellow building with a clock tower.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk, a TV, and a mirror.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, bedside table, lamp, and a window with a view of a yellow building with a clock tower.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and artwork on the wall.

Standard Room

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room (View)

A hotel room with a bed, a desk, a TV, a window with a view of a building, and a chair.

Superior Room (View)

8.4 out of 10
Very good
(14 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room (View, Extra Bed 2 Adults + 1 Child)

A hotel room with a bed, a desk, a TV, a window with a view of a building, and a chair.

Superior Room (View, Extra Bed 2 Adults + 1 Child)

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Balcony

A hotel room with a large bed, a wooden headboard, a nightstand, a mirror, and a bathroom visible through an open door.

Deluxe Room, Balcony

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

A hotel room with a large bed, a wooden headboard, a nightstand, a mirror, and a bathroom visible through an open door.

Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Map
Plaza de los Coches Cr 7# 34-10, Cartagena, Bolivar, 130001

What's nearby

  • Clock Tower - 1 min walk - 0.1 km
  • Cartagena de Indias Convention Center - 3 min walk - 0.3 km
  • Bolivar Square - 5 min walk - 0.4 km
  • Plaza Santo Domingo - 5 min walk - 0.4 km
  • Walls of Cartagena - 6 min walk - 0.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 16 min drive
  • Airport drop-off service

Restaurants

  • ‪Mama’s Pizza - ‬2 min walk
  • ‪Barra 7 - ‬1 min walk
  • ‪Hard Rock Cafe Cartagena - ‬2 min walk
  • ‪Amaretto - ‬1 min walk
  • ‪Donde Fidel - ‬1 min walk

About this property

NH Cartagena Urban Royal

  • NH Cartagena Urban Royal is just 3.9 mi (6.3 km) from the airport and offers drop-off service (available 24 hours). The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A rooftop terrace and a terrace are other highlights. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 25 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport drop-off on request(available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Water dispenser

What to do

  • Bike rentals nearby
  • Snorkelling nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Locally sourced food is prioritised
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by these third-party sustainability certification schemes: Bioscore Sustainability and Green Key (Foundation for Environmental Education). For more information on what these certifications require and verify, please visit their websites.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 23 to 25 for adults and USD 23 to 25 for children
  • Airport shuttle service is offered for an extra charge of USD 99000 per vehicle. Maximum occupancy 4

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 110000 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

Reloj Royal
Reloj Urban
Royal Reloj
Urban Royal Puerta Reloj
Urban Royal Puerta Reloj Cartagena
Urban Royal Puerta Reloj Hotel
Urban Royal Puerta Reloj Hotel Cartagena
NH Cartagena Urban Royal Hotel
Urban Royal Hotel
NH Cartagena Urban Royal
Urban Royal
NH Cartagena Urban Royal Hotel
NH Cartagena Urban Royal Cartagena
NH Cartagena Urban Royal Hotel Cartagena

Frequently asked questions

Does NH Cartagena Urban Royal offer free cancellation for a full refund?

Yes, NH Cartagena Urban Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at NH Cartagena Urban Royal?

Yes, there's an outdoor pool.

Are pets allowed at NH Cartagena Urban Royal?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 25 kg per pet. There's a charge of USD 110000 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at NH Cartagena Urban Royal?

Sorry, there's no on-site parking at NH Cartagena Urban Royal.

Is an airport shuttle service offered by NH Cartagena Urban Royal?

Yes, a shuttle from the hotel to the airport is available. The charge is USD 99000 per vehicle.

What are the check-in and check-out times at NH Cartagena Urban Royal?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at NH Cartagena Urban Royal?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (8-min drive) is nearby.

What is there to do at NH Cartagena Urban Royal and nearby?

Have fun with nearby activities such as cycling, snorkelling and windsurfing. NH Cartagena Urban Royal also has an outdoor pool.

Are there restaurants at or near NH Cartagena Urban Royal?

Yes, there's an on-site restaurant that offers international cuisine.

What's the area around NH Cartagena Urban Royal like?

NH Cartagena Urban Royal is in Cartagena Walled City, a short 1-minute walk from Clock Tower and 7 minutes' walk from Cartagena de Indias Convention Center.

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