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HB Xalapa

3.5 star property
Xalapa hotel with outdoor pool and restaurant

Photo gallery for HB Xalapa

Reception
32-inch TV with cable channels
Junior Suite Doble
Front of property
Terrace/patio
Enjoy your visit to Xalapa with a stay at HB Xalapa. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool, a snack bar/deli and a terrace are other highlights. Fellow travellers love the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Gym
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Conference centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is AU$116
includes taxes & fees
5 June - 6 June

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite King

In-room safe, desk, laptop workspace, soundproofing

Junior Suite King

Highlights

Balcony
Soundproofed
Air conditioning
TV
Day bed
Private bathroom
Hairdryer
Coffee/tea maker
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar King

In-room safe, desk, laptop workspace, soundproofing

Habitacion Estandar King

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Doble

Junior Suite Doble

Junior Suite Doble

Highlights

Balcony
Soundproofed
Air conditioning
TV
Day bed
Private bathroom
Hairdryer
Coffee/tea maker
  • City view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar Doble

Habitacion Estandar Doble

Habitacion Estandar Doble

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar King discapacitados

In-room safe, desk, laptop workspace, soundproofing

Habitacion Estandar King discapacitados

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Rainfall showerhead
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$113
includes taxes & fees
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About the area

Map
Av. Lazaro Cardenas No. 9, Xalapa, VER, 91190

What's nearby

  • Plaza Las Animas Mall - 2 min drive - 1.5 km
  • Xalapa University - 2 min drive - 2.3 km
  • Plaza Las Americas Mall - 2 min drive - 2.6 km
  • Xalapa Cathedral - 3 min drive - 3.4 km
  • Paseo de los Lagos Park - 4 min drive - 3.4 km

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 21 min drive
  • Xalapa Station - 9 min drive

Restaurants

  • ‪Tacos la Vecindad - ‬3 min walk
  • ‪Bola de Oro - ‬5 min walk
  • ‪El Choro - ‬5 min walk
  • ‪El Llagar - ‬5 min walk
  • ‪Espresso 58 - ‬6 min walk

About this property

HB Xalapa

Enjoy your visit to Xalapa with a stay at HB Xalapa. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool, a snack bar/deli and a terrace are other highlights. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 90 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–12:30 PM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Smooth flooring in room

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 189 for adults and MXN 129 for children

Pets

  • Pets are allowed for an extra charge of MXN 350 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

HB Hoteles
HB Hoteles Xalapa Hotel
HB Hoteles Hotel Xalapa
HB Hoteles Xalapa
HB Xalapa
Hoteles HB
Hoteles HB Xalapa
Hoteles Xalapa
Xalapa Hoteles
HB Xalapa Hotel
HB Xalapa Xalapa
HB Hoteles Xalapa
HB Xalapa Hotel Xalapa

Frequently asked questions

Does HB Xalapa offer free cancellation for a full refund?

Yes, HB Xalapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at HB Xalapa?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at HB Xalapa?

Yes, pets are welcome. There's a charge of MXN 350 per pet, per day.

Is parking offered on site at HB Xalapa?

Yes, there's free self and valet parking.

What are the check-in and check-out times at HB Xalapa?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Check-out time is noon.

Is there an on-site casino at HB Xalapa?

No, this hotel doesn't have a casino, but Big Bola Casino (4-min drive) is nearby.

What is there to do at HB Xalapa and nearby?

HB Xalapa has an outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near HB Xalapa?

Yes, there's an on-site restaurant.

What's the area around HB Xalapa like?

HB Xalapa is a short 18-minute walk from Plaza Las Animas Mall and 11 minutes' walk from Interactive Museum of Xalapa (MIX).

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HB Xalapa Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

The location is convenient and the hotel is up to date
1-night trip

10/10

The hotel is cleaned, the food and prices are good. Staff very friendly
4-night trip

8/10

N
1-night trip

6/10

☺️😉
1-night trip

8/10

I had a wonderful stay at the HB Xalapa. The staff was very friendly and professional. Despite being next to a busy road, the room was surprisingly quiet. The bed was amazing! I really slept well in and the room itself was well apportioned. The only reason I did not give top marks was because the WiFi was poor - I could not a consistent and stable connection and had to use data on my phone and give up trying to use my computer. For such a lovely hotel, it would have been nice to have a small fridge in the room but other than those 2 things I was very satisfied with my stay.
2-night trip

8/10

M
1-night trip

8/10

They not have refrigerator o ice machine there wasn’t in the restaurant
4-night trip

2/10

The elevator was not working or it would go down to the bottom level without taking you to your floor.
1-night trip

10/10

2-night trip

10/10

2-night trip

10/10

2-night trip

10/10

El personal no acostumbra saludar ni iniciar la conversación incluso si estas parado frente a ellos ya sea en recepción o en el restaurante y dejé mis datos para factura del desayuno y nunca la recibí
2-night trip

8/10

Buen hotel , en ubicado , limpio y buen precio
1-night trip

6/10

2-night trip

10/10

Soy cliente muy frecuente de este hotel y me quedo por varios dias, el personal ya me conoce y en esta ocasion mi esposo se sintio mal y eran las 12:15 y no habiamos desocupado la habitacion entonces subio la recepcionista a tocar la puerta y nos dijo si no salen antes de la una se le cobrara otro dia,entonces mi esposo abrio la puerta y le dijo srita. Una disculpa es que me sentia mal pero en un momento nos vamos entonces ella le dijo pues si no salen ya antes de la una se les hara el cargo de otro dia de hotel a las 12:50 estaba yo entregando la llave en recepcion pienso que el hotel debe entrenar a su personal para que sea mas empatico con los huespedes un curso de relaciones humanas les vendria bien. Yo le hice saber a la recepcionista cuan molesta me iba yo del hotel por su mal comportamiento con nosotros y ella en vez de disculparse siempre dijo pretextos.
2-night trip

8/10

1-night trip

6/10

1-night trip

10/10

Buena ubicacion
1-night trip

10/10

1-night trip

2/10

Expreso y solicitó que sea revisado el cobro que me hicieron ya que me aumentaron 1,000 más por habitación y el hotel me expresó que ellos no recibieron ni tienen esa cantidad recibida y que tampoco lo tienen en la página de hoteles
2-night trip

8/10

1-night trip

10/10

4-night trip

10/10

1-night trip

10/10

2-night trip

2/10

3-night trip