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1 room, 2 adults

DORMERO Hotel Frankfurt Messe

4.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Lissabonner Str 2, Frankfurt, HE, 60327, Germany

Luxury hotel with restaurant, connected to the convention center, near Frankfurt Trade Fair
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Germany may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Location is very good if you attend a trade show, staff is not friendlyJan. 30, 2020
  • Excellent friendly staff, great food, best beer, clean rooms, spacious, hot shower, super…Jan. 28, 2020

DORMERO Hotel Frankfurt Messe

from A$112
  • Double or Twin Room
  • Comfort Double or Twin Room

What’s around DORMERO Hotel Frankfurt Messe

Landmarks

  • In Gallus
  • Frankfurt Trade Fair - 1 min walk
  • Alte Oper - 30 min walk
  • Romerberg - 37 min walk
  • Skyline Plaza - 9 min walk
  • Congress Center Messe Frankfurt - 13 min walk
  • Festhalle Frankfurt - 14 min walk
  • Palmengarten - 30 min walk

Getting around

  • Frankfurt Intl. Airport (FRA) - 17 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Frankfurt am Main West Station - 17 min walk
  • Frankfurt (Main) Central Station - 21 min walk
  • Frankfurt-Rödelheim Station - 7 min drive
  • Frankfurt am Main Messe S-Bahn - 6 min walk
  • Frankfurt (Main) Galluswarte S-Bahn - 8 min walk
  • Festhalle-Center U-Bahn - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 148 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Germany may have travel restrictions in place, including self-quarantine, due to COVID-19.
The front desk is open daily from 3:00 PM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking* on site (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Sauna
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
Working away
  • Meeting rooms
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2011
  • Lift
  • Terrace
Accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • First-run movies
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant RED GRILL - This restaurant specializes in American cuisine and serves dinner only.

SONDERBAR - Onsite bar. Open daily.

DORMERO Hotel Frankfurt Messe’s small print

Also known as

  • DORMERO Hotel Frankfurt Messe
  • DORMERO Hotel Frankfurt Messe Hotel
  • DORMERO Hotel Frankfurt Messe Frankfurt
  • DORMERO Hotel Frankfurt Messe Hotel Frankfurt
  • DORMERO Hotel Messe
  • DORMERO Frankfurt Messe
  • DORMERO Messe
  • DORMERO Messe
  • Frankfurt DORMERO Hotel
  • Dormero Frankfurt Messe

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it adheres to the guide to reopening vacation rentals (DTV & DFV - Germany) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

Late check-out can be arranged for an extra charge (amount varies)

Uncovered self parking costs EUR 25.00 per day with in/out privileges

Rollaway beds are available for EUR 40.0 per day

Buffet breakfast is offered for an extra charge of EUR 19.9 per person (approximately)

Pets are allowed for an extra charge (may vary based on length of stay)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for DORMERO Hotel Frankfurt Messe

  • Does DORMERO Hotel Frankfurt Messe offer free cancellation for a full refund?
    Yes, DORMERO Hotel Frankfurt Messe does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at DORMERO Hotel Frankfurt Messe?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at DORMERO Hotel Frankfurt Messe?
    Yes. Self parking costs EUR 25.00 per day. Parking spots may be limited.
  • Are pets allowed at DORMERO Hotel Frankfurt Messe?
    Yes, pets are welcome. Food and water bowls are available.
  • What are the check-in and check-out times at DORMERO Hotel Frankfurt Messe?
    You can check in from 3:00 PM - 10:00 PM. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near DORMERO Hotel Frankfurt Messe?
    Yes, Restaurant RED GRILL offers American cuisine. Nearby restaurants include Kaffeewerk Espressionist (5-min walk), MoschMosch (6-min walk), and Block House (6-min walk).
  • Is there an onsite casino at DORMERO Hotel Frankfurt Messe?
    No, this hotel doesn't have a casino, but Casino Bad Homburg (16-min drive) is nearby.

Recent reviews

Very good 8.0 From 274 reviews

Good 6.0
The hotel was fine and the reception was fine, but the service in the bar / restaurant was about the worst I have ever seen
ie1 night trip with friends
Fair 4.0
The staff are unprofessional I ask him to wake up me at 7am my plane was at 12 they didn’t I wake up by myself at 10,30 and I start running alone without any help from the stuffs and the receptionist was smiling. He doesn’t care.
Bob, us1 night family trip
Exceptional 10.0
Really friendly staff. Need anything and they will sort in 2 seconds. Much better hotel than the rest on that street. Breakfast is good and coffee is great too.
gb1 night business trip
Fair 4.0
we have stayed at the Domero for several years now whilst attending Heimtex and it has always been satisfactory. However it is very understaffed and in the evening you have to wait to be served dinner, Bar person is also running around trying to deal with people wanting to order staff, I saw people walk out after waiting an hour. no one appears to man the reception, I had to get bar person to order a cab for me. We won't go back
gb2 night family trip
Good 6.0
There were toiletries in the room and as I was travelling with hand luggage only that was really annoying. Hotel was clean but isn't that a basic requirement of any hotel?
gb1 night business trip
Exceptional 10.0
Top place
Great staff, very pleasant and welcoming. Will definitely recommend.
Deepak, us1 night family trip
Exceptional 10.0
Friendly staff, Location, excellent wifi Nicev hotel bar, sauna was nice
gb4 night trip
Exceptional 10.0
The service was excellent! Kevin at the front desk was very helpful !!
us3 night business trip
Very good 8.0
Lovely hotel
A very nice stay at Dormero Frankfurt. Location was excellent, staff spoke great English and were very helpful. They ordered a taxi for us on our early morning departure. Comfy beds and the cleanliness was top tier! It deserved to be busier than it seemed to be! My only qualm was that the minibar was only replenished once and a kettle and iron in the room would have been a bonus. Albeit, there was a good bar in the lobby you could use.
Chloë, gb3 night trip
Exceptional 10.0
Really nice place just a few mins walk from the station
gb2 night romance trip

DORMERO Hotel Frankfurt Messe