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JW Marriott Hotel Frankfurt

Photo gallery for JW Marriott Hotel Frankfurt

Exterior
Indoor pool
Junior Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe
Daily full breakfast (EUR 42 per person)
Junior Suite | Bathroom | Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Overview of JW Marriott Hotel Frankfurt

VIP Access

JW Marriott Hotel Frankfurt

Family-friendly hotel with full-service spa, connected to a shopping centre, near MyZeil
9.2 out of 10 Superb
9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
The price is AU$384
Price available on 17/6/2023
Map
Thurn-und-Taxis-Platz 2, Frankfurt, HE, 60313
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • 24-hour room service
  • Massage/treatment rooms
  • In-room childcare
  • 24-hour business centre
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Innenstadt
  • Frankfurt Trade Fair - 30 min walk
  • MyZeil - 1 min drive
  • Alte Oper - 1 min drive
  • Römerberg - 3 min drive
  • Main Tower - 2 min drive
  • Frankfurt Christmas Market - 3 min drive
  • Skyline Plaza - 3 min drive
  • Festhalle Frankfurt - 5 min drive
  • Congress Center Messe Frankfurt - 6 min drive
  • Deutsche Bank Park - 10 min drive

Getting around

  • Frankfurt Airport (FRA) - 23 min drive
  • Mainz (QFZ-Mainz Finthen) - 37 min drive
  • Frankfurt (HHN-Frankfurt - Hahn) - 81 min drive
  • Konstablerwache Station - 9 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 18 min walk
  • Frankfurt Central Station (tief) - 19 min walk
  • Frankfurt (M) Hauptwache Station - 2 min walk
  • Eschenheimer Tor Station - 3 min walk
  • Dom-Romer U-Bahn - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ALEX Frankfurt MyZeil - 6 min walk
  • Buena Vista - 2 min walk
  • Weidenhof - 6 min walk
  • Gugelhupf & Du - 2 min walk
  • espressamente illy Zeil - 4 min walk
Map

About this property

JW Marriott Hotel Frankfurt

Putting you within a 10-minute drive of Frankfurt Trade Fair and Deutsche Bank Park, JW Marriott Hotel Frankfurt offers an airport shuttle (available 24 hours) for EUR 160 per vehicle. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology. An indoor pool, a bar/lounge and a health club are other features. The helpful staff and central location get great marks from fellow travellers. Public transportation is only a short walk: Frankfurt (M) Hauptwache Station is steps away and Eschenheimer Tor Station is 3 minutes.

Languages

Arabic, Croatian, English, French, German, Greek, Indonesian, Irish, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 218 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3 PM until 3 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed (1 per room, up to 20 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered on-site self-parking (EUR 42 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Art supplies

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference space (3918 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Library
  • Fireplace in reception
  • Health club
  • An indoor pool
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Hand-held shower heads

Room amenities

Be entertained

  • IPod docking station
  • 55-inch LED TV
  • Premium digital channels
  • Streaming services
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Talise Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

El Rayyan – This restaurant specialises in Middle Eastern cuisine.
Ember Bar & Lounge – On-site cocktail bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 42 per person
  • Airport shuttle service is offered for an extra charge of EUR 160 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 75.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night, plus a one-off cleaning fee of EUR 50

Parking

  • Covered self-parking costs EUR 42 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility
  • Guests under 5 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Frankfurt Jumeirah
Jumeirah Frankfurt Hotel
Jumeirah Frankfurt
Jumeirah Hotel Frankfurt
Jumeirah Frankfurt Hotel Frankfurt
Jumeirah Frankfurt
Jw Marriott Frankfurt
JW Marriott Hotel Frankfurt Hotel
JW Marriott Hotel Frankfurt Frankfurt
JW Marriott Hotel Frankfurt Hotel Frankfurt

Frequently asked questions

Does JW Marriott Hotel Frankfurt offer free cancellation for a full refund?
Yes, JW Marriott Hotel Frankfurt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JW Marriott Hotel Frankfurt?
As of 7 June 2023, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Frankfurt on 17 June 2023 start from AU$384, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JW Marriott Hotel Frankfurt?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at JW Marriott Hotel Frankfurt?
Yes, there's an indoor pool.
Are pets allowed at JW Marriott Hotel Frankfurt?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 20 lb per pet. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at JW Marriott Hotel Frankfurt?
Yes. Self-parking costs EUR 42 per night.
Is an airport shuttle service offered by JW Marriott Hotel Frankfurt?
Yes, an airport shuttle is available. The charge is EUR 160 per vehicle one-way.
What are the check-in and check-out times at JW Marriott Hotel Frankfurt?
You can check in from 3 PM - 3 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at JW Marriott Hotel Frankfurt?
No, this hotel doesn't have a casino, but Casino Bad Homburg (16-min drive) is nearby.
What is there to do at JW Marriott Hotel Frankfurt and nearby?
On-site recreation at JW Marriott Hotel Frankfurt includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. JW Marriott Hotel Frankfurt also has a sauna and a health club.
Are there restaurants at or near JW Marriott Hotel Frankfurt?
Yes, there are 2 on-site restaurants, featuring Middle Eastern cuisine.
Does JW Marriott Hotel Frankfurt have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around JW Marriott Hotel Frankfurt like?
JW Marriott Hotel Frankfurt is located on the boardwalk in Innenstadt, a short 2-minute walk from Frankfurt (M) Hauptwache Station and 9 minutes' walk from Römerberg. Travellers say that the local area is very central perfect for shopping.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Hotel in the best location in the city. The bath in the room was amazing and the complimentary free bar. Staff all very nice.
Robert, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Mohammad, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Abdulaziz, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abdulaziz, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

water sipping from the shower to the bathroom due to wear and tear, room 1505 which has to be fixed.
SANDRA, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Mireya, 2-night trip
Verified Expedia guest review

6/10 Good

Not 5 Stars
Understaffed premises, should not be 5 stars rated ....
Mutasem, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Great staff. Location is very good as well and rooms very quite nice as well. Great breakfast and food options.
Verified Expedia guest review

6/10 Good

Abdulsalam, 4-night business trip
Verified Hotels.com guest review