Peppers Soul Surfers Paradise is a great choice for your beach stay in Gold Coast, putting you near activities such as surfing/body boarding, parasailing and waterskiing. The outdoor pool and indoor pool provide fun for everyone, and guests can also take advantage of a fitness centre and 1 hot tub. Offering ocean views, Hyde Paradiso serves Mediterranean cuisine and is open for lunch and dinner. A bar/lounge and a sauna are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: Cypress Avenue Station is 9 minutes away.
Languages
English
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Property amenities
Beach
On the beach
Beach towels
Pool/Spa
Outdoor pool
Indoor pool
A hot tub
Sauna
Steam room
Internet
Free WiFi
Parking and transport
Free self-parking on site
Valet parking on site (AUD 25.00 per night)
On-site parking includes off-street options
Family friendly
Cots (infant beds): AUD 10.0 per night
Children's pool
Restaurants on site
Hyde Paradiso
Kitchen
Dishwasher
Coffee/tea maker
Cookware/dishes/utensils
Dining
1 restaurant
1 bar
Minibar
Room service available
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 60.0 per night
Bathrooms
Shower
Hairdryer
Slippers
Dressing gowns
Designer toiletries
Towels provided
Living spaces
Dining room
Library
Sitting area
Entertainment
32-inch HDTV
iPod docking station
Outdoor areas
Balcony
Terrace
Barbecue
Garden
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
Business centre
Conference space (646 square feet)
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Iron/ironing board
Safe at front desk
24-hour front desk
Porter/bellboy
Wedding services
Location highlights
Near the sea
Things to do
Fitness centre
Kayaking nearby
Parasailing nearby
Surfing/body boarding nearby
Waterskiing nearby
Boat tours nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
175 rooms
77 floors
1 building
Special features
Dining
Hyde Paradiso – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare.
Fees & policies
Optional extras
Credit card charges are subject to an extra charge of 2 per cent
Renovations and closures
This property is undergoing renovations from 1 March 2024 to 1 March 2025 (completion date subject to change).
During renovations, the aparthotel will make every effort to minimise noise and disturbance.
Children & extra beds
Cots/infant beds are available for AUD 10.0 per night
Rollaway beds are available for AUD 60.0 per night
Parking
Valet parking costs AUD 25.00 per night
Policies
On-site parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
All guests under 18 years of age must be accompanied by a parent or guardian and must provide proof of guardianship at check-in.
Does Peppers Soul Surfers Paradise offer free cancellation for a full refund?
Yes, Peppers Soul Surfers Paradise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Peppers Soul Surfers Paradise?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Peppers Soul Surfers Paradise?
Sorry, pets aren't allowed.
Is parking offered on site at Peppers Soul Surfers Paradise?
Yes, there's free self parking. On-site parking includes off-street options.
What are the check-in and check-out times at Peppers Soul Surfers Paradise?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Peppers Soul Surfers Paradise and nearby?
Have fun with nearby activities such as boat tours, kayaking and body boarding. Relax in the hot tub and take invigorating swims in the indoor and outdoor pools. Peppers Soul Surfers Paradise also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Peppers Soul Surfers Paradise?
Yes, Hyde Paradiso offers Mediterranean cuisine and ocean views.
Does Peppers Soul Surfers Paradise have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker and cookware.
Does Peppers Soul Surfers Paradise have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Peppers Soul Surfers Paradise like?
Peppers Soul Surfers Paradise is a short 9-minute walk from Cypress Avenue Station and 3 minutes' walk from Surfers Paradise Beach. Travellers give top marks for the aparthotel's prime location.
Peppers Soul Surfers Paradise Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
26 Oct 2024
Great location, hotel feeling quite run down
This is our second stay at Soul in Surfer’s Paradise. Unfortunately now it is feeling quite run down and unclean. There was mould in the bathrooms and on the balcony door handles, the furniture had rips in it, the corridors and room had a very stale scent. The ladder into one of the spas was broken and indoor pool felt dirty and had a sandy floor. What was once quite a grand hotel is now feeling quite tired.
A cot wasn’t provided in our room on check in as requested during booking, however brought up soon after by guest services. This was also dirty and felt quite uncomfortable. Our room was ready early for checkin which was convenient, however late check out wasn’t available.
Very convenient location being in the heart of Surfers but in need of a good clean.
Dominic
Dominic, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Iris
Iris, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Nice apartment hotel in a great location. Tge view was incredible. Kids loved the pools. The hotel has free on site parking
Di Venuto
Di Venuto, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sept 2024
First time staying here. Hotel amenities are good, especially with an indoor and outdoor pool.
Couch and pillows in room could do with an upgrade.
We weren’t quite sure why the hot water in the shower only got to one temperature. Hardly any cold water was used when taking a shower. Had to call reception for shower soap as well. The container was empty. Not a big thing but for the $$ per night you’d expect better.
Donna
Donna, 5-night family trip
Verified Hotels.com guest review
4/10 Fair
19 Sept 2024
Terrible cleaning service
Jehan
Jehan, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 Sept 2024
Joshua
Joshua, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sept 2024
Ann Maree
Ann Maree, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
Beautiful
It was really a good place and a view
Katie
Katie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Aug 2024
Service was amazing with the cleanliness, great customer service and everything we needed was available.
The view was amazing and the facilities were great to use.
Alexander
Alexander, 2-night trip
Verified Wotif guest review
10/10 Exceptional
10 Aug 2024
All good loved this location
Basem
Basem, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Aug 2024
Yang
Yang, 2-night trip
Verified Hotels.com guest review
6/10 Good
4 Aug 2024
Very good location
XIAO
XIAO, 2-night romance trip
Verified Expedia guest review
8/10 Very good
4 Aug 2024
Woo il
Woo il, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Aug 2024
Jillian
Jillian, 4-night trip
Verified Lastminute guest review
6/10 Good
24 July 2024
Ghasan
Ghasan, 6-night trip
Verified Expedia guest review
10/10 Exceptional
21 July 2024
Friendly staff, beautiful view, clean tidy rooms, great location, kids had a great time in the indoor pool was an all round great experience.
Nicholas
Nicholas, 1-night family trip
Verified Wotif guest review
8/10 Very good
19 July 2024
Excellent location.
Great apartment with beachfront views, however, a little tired in places with chipped paint work, slightly damaged furniture.
Only criticism was housekeeping -
Some of the younger housekeepers seemed to lack initiative and did the bear minimum unless asked.
But, definitely would stay again.
Joanne
Joanne, 7-night trip
Verified Expedia guest review
4/10 Fair
19 July 2024
Bathroom shower are broken
Tv are chines very bad Quilty forgot about watching TV
Breakfast are bad and only offer 1 kind of meet
Over priced
Poor assistant
Not worth the money
Shadi
Shadi, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Great location and excellent view and apartment.
Harvey
Harvey, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
11 July 2024
Awsome stay just the checking time was annoying.
JODY DANIEL
JODY DANIEL, 6-night trip
Verified Expedia guest review
10/10 Exceptional
10 July 2024
Tomasz
Tomasz, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 July 2024
The appartment has two bedrooms & bathrooms, kitchen & laundry. Plenty of space & large balcony for outdoor dinning opposite the beautiful Surfers Paradise beach. We were on 24 floor with awesome views. There is a large renovation taking place on the upper floors which didn’t bother us too much. Indoor & outdoor pools & spa, sauna & steam room fun when it’s raining. We enjoyed our stay. The restaurant food & service was okay.