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Dream Downtown, by Hyatt

4.5 star property
Luxury hotel with restaurant, near Chelsea Market
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dream Downtown, by Hyatt

Lobby
Bar (on property)
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Non-smoking
  • Air conditioning
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Nightclub
  • Rooftop terrace
  • 24-hour fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • ATM/banking services

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The price is AU$384
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Platinum)

Minibar, in-room safe, desk, laptop workspace

Suite (Platinum)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Platinum)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
Private bathroom
  • 46.0 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

Designer toiletries, hair dryer, dressing gowns, towels

Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Gold)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Bathrobes
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is AU$417
includes taxes & fees
7 Jan - 8 Jan 2025
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About the area

Map
355 W 16th St, New York, NY, 10011

What's nearby

  • Chelsea Market - 3 min walk
  • The High Line Park - 4 min walk
  • Madison Square Garden - 18 min walk
  • Empire State Building - 4 min drive
  • Times Square - 4 min drive

Getting around

  • Teterboro, NJ (TEB) - 17 min drive
  • Newark Liberty Intl. Airport (EWR) - 27 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • LaGuardia Airport (LGA) - 30 min drive
  • John F. Kennedy International Airport (JFK) - 56 min drive
  • New York 14th St. Station - 11 min walk
  • New York 9th St. Station - 14 min walk
  • New York Christopher St. Station - 14 min walk
  • 8 Av. Station (W 14th St.) - 2 min walk
  • 14 St. Station (7th Ave.) - 8 min walk
  • 18 St. Station (7th Av.) - 8 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪Los Tacos No. 1 - ‬2 min walk
  • ‪Tao Downtown - ‬1 min walk
  • ‪Lobster Place - ‬2 min walk

About this property

Dream Downtown, by Hyatt

Dream Downtown, by Hyatt puts you within a five-minute walk of The High Line Park and features a nightclub and a rooftop terrace. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. This luxurious hotel also features a poolside bar, a seasonal outdoor pool and a terrace. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: 8 Av. Station (W 14th St.) is 2 minutes and 14 St. Station (7th Ave.) is 8 minutes.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

At a glance

Hotel size

  • 314 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
  • Access to the beach and pool is limited to adults over 21 years old and is open Tuesday-Sunday from 11 AM to 6 PM. Access to the pool is available by reservation only and fee varies.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Covered on-site self-parking (USD 60 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2011
  • ATM/banking
  • Rooftop terrace
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Nightclub
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 57.38 per accommodation, per night

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 September to 30 May:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 99 per accommodation, per stay

Parking

  • Covered self-parking costs USD 60 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 6:00 PM
  • The seasonal pool is open from May 31 to September 11

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

Does Dream Downtown, by Hyatt offer free cancellation for a full refund?
Yes, Dream Downtown, by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dream Downtown, by Hyatt?
Yes, there's a seasonal outdoor pool. Guests have pool access from 11:00 AM to 6:00 PM.
Are pets allowed at Dream Downtown, by Hyatt?
Yes, pets are welcome. There's a charge of USD 99 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Dream Downtown, by Hyatt?
Yes. Self-parking costs USD 60 per night.
What are the check-in and check-out times at Dream Downtown, by Hyatt?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.
Is there an on-site casino at Dream Downtown, by Hyatt?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at Dream Downtown, by Hyatt and nearby?
Dream Downtown, by Hyatt has a nightclub and a seasonal outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near Dream Downtown, by Hyatt?
Yes, there's an on-site restaurant.
What's the area around Dream Downtown, by Hyatt like?
Dream Downtown, by Hyatt is in Manhattan, a short 2-minute walk from 8 Av. Station (W 14th St.) and 14 minutes' walk from 5th Avenue. Travellers give top marks for the hotel's prime location.

Dream Downtown, by Hyatt Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Ruth, 3-night trip
Verified Hotels.com guest review

6/10 Good

Great location
Saul, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff, great service.
Stacey, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Watch Out For the Switch!
I was extremely disappointed. I made a reservation for two rooms with two double beds for a one night stay months ago. When we arrived at the hotel we were told that the rooms were upgraded to a king bed and a pull out couch and one of the rooms would not be ready until 7pm when check in is at 3. They said the pull out couches would be set up. When we returned at 10pm the pull out couch was not set up and had to call down to the desk to have it done. That’s not what my reservation said nor did we want a pull out and a king! We complained but nothing came of it.
Nancy, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Great disappointment
I use to stai in Dream Downtown in The past; hotel is getting old and service Very Poor. At My arrival….long wait for check in ( even if I should have Priority due to World Of Hyatt Member. But The worst is they don’t refound me for cancellation of last night with 3 days advise. Won’t happen again….because I won’t visit this hotel anymore.
Uberto, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location with amazing views from the nightclub. Staff was very friendly and the room was clean and comfortable, larger than most you find in the city. There’s also a coffee cafe in the lobby. We enjoyed going up to the club to experience some city nightlife and music!
Amelia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel in Poor Condition
The hotel is in bad shape. Poor condition. Disappointing and not what we expected. The entire facility needs maintenance. The carpet in the hallway was damaged. The furniture in the room was all worn out and the rug was a piece of trash.
Eric, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christine E, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lauren, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

BEATRIZ, 4-night trip
Verified Hotels.com guest review

6/10 Good

Average hotel.
Anna Livia, 3-night trip
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Hotels.com guest review

6/10 Good

Megan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Simone, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I was annoyed that the room was not ready by 3:00. We arrived @ 12 and asked for an early check in. One of the rooms was available close to 3:00 and the other room was not available until 3:20 after several phone calls to ask them to get the room inspected so we could check in. For a one night stay, it should have been ready by 3:00. Otherwise the room was comfortable and clean.
Shannon, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Super loud on the weekends
Extremely loud at night due to the club downstairs. We were in the 11th floor and still our room was vibrating from the music. Never stay here on a weekend unless you don't plan to sleep.
Marina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Craig, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Needs some repair
The rooms are in need of repair - we had peeling Wallcovering, a worn out couch, torn carpet in the hall. It makes the facility feel dirty even when it’s not. The front desk was so helpful to us & the housekeeping staff was wonderful in helping us find a lost earring
Jillian, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Letrell, 1-night trip
Verified Hotels.com guest review

2/10 Poor

GG
Light switch wasn’t working, super noisy hotel, phone wasn’t working, no bottle of still water in my room. Disgustingly dirty rugs.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

4/10 Fair

jim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really enjoyed my stay. The roof pool was awesome and the entire staff was extremely helpful and positive. The location was perfect for me getting to my work event at Chelsea Piers. Parking right across the street was very convenient as well. Highly recommended.
Robert, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 4-night trip
Verified Hotels.com guest review