Crystal Palace Hotel

3.5 star property
Hotel with restaurant, near Artisan Market
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Palace Hotel

Exterior
Interior
Reception
Reception
Junior Suite

Reviews

8.2 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Parking available
  • Non-smoking
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Area shuttle
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Deep-soaking bath
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Deep-soaking bath
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Deep-soaking bath
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Deep-soaking bath
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Triple

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Deep-soaking bath
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
AV 18 de Julio 1210, Montevideo, 11100

What's nearby

  • Salvo Palace - 10 min walk - 0.9 km
  • Independence Plaza - 10 min walk - 0.9 km
  • Solis Theater - 15 min walk - 1.3 km
  • Puerto de Montevideo - 3 min drive - 2.6 km
  • Punta Carretas Shopping Mall - 6 min drive - 4.6 km

Getting around

  • Montevideo (MVD-Carrasco Intl.) - 40 min drive
  • Montevideo Dr. Lorenzo Carnelli Station - 10 min drive
  • Montevideo Yatay Station - 13 min drive
  • Montevideo Central Station - 22 min walk
  • Area shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Atorrante Café - ‬3 min walk
  • ‪El Fogón - ‬5 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Facal - ‬1 min walk

About this property

Crystal Palace Hotel

Located near a train station, Crystal Palace Hotel is a great choice for a stay in Montevideo. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 59 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (USD 12 per day)

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Fitness centre

Accessibility

  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 30-inch LCD TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property from 15 November to the day after Easter: Uruguay value-added tax (10%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 9 for adults and USD 9 for children
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night

Parking

  • Covered self-parking costs USD 12 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crystal Palace Hotel Montevideo
Crystal Palace Montevideo
Crystal Palace Hotel Hotel
Crystal Palace Hotel Montevideo
Crystal Palace Hotel Hotel Montevideo

Frequently asked questions

Does Crystal Palace Hotel offer free cancellation for a full refund?
Yes, Crystal Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crystal Palace Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crystal Palace Hotel?
Yes. Self-parking costs USD 12 per day.
What are the check-in and check-out times at Crystal Palace Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Crystal Palace Hotel?
No, this hotel doesn't have a casino, but Radisson Victoria Plaza Casino (13-min walk) and Casino Parque Hotel (4-min drive) are both nearby.
What is there to do at Crystal Palace Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Crystal Palace Hotel?
Yes, there's an on-site restaurant that offers international cuisine.
Does Crystal Palace Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Crystal Palace Hotel like?
Crystal Palace Hotel is a short 10-minute walk from Salvo Palace and 10 minutes' walk from Independence Plaza.

Crystal Palace Hotel Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

It was easy to walk to the coast or old town center, or take a bus anywhere else. Staff were very friendly and helpful. The hotel offers a convenient and quick laundry service. The room was comfortable and clean although it was on the smaller side. Breakfast included a variety of food options and was reasonably priced (it was included with some reservations but not mine). Overall I had a great experience.
Daniel, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Bryan, 3-night trip
Verified Expedia guest review

4/10 Fair

Badly aged hotel. Disappointed.
We thought it was a 4 star hotel, but in reality, it's like a 2.5 star property. First of all, all the facilities are outdated, with only one elevator working when we stayed. The walls are full of cracks, and they don't even provide a single complimentary water bottles to a customer, which I've never seen in my life in a "4 star" hotel. Being inside this aged hotel is quite depressing as well. The only good thing about this hotel was the centric location, but that's it, quite disppotining experience.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Marcos, 3-night trip
Verified Expedia guest review

6/10 Good

Great location , horrible staff
The location is great , the value is excellent, rates are probably very low because of the pandemic , all the staff aside from housekeeping, could use a class on “ hospitality business 101 “ there were times I thought I was invisible , they either ignore you , or they are just rude …. Room was ok and for this price I don’t complaint the only problem the bathroom sink didn’t have a p trap and every night had to plug the sink , to avoid sleep with sewer odor …come on a simple cheap fix ….
Daniel, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Melvin, 1-night trip
Verified Expedia guest review

6/10 Good

Property looks well kept and clean. However, the room could have a more detailed maintenance.
Martha, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

I like the hallway, main entrance. Large entrance with big sofa and water come down.
4-night family trip
Verified Expedia guest review

6/10 Good

3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

The rooms need to be updated.The bathroom smelled of urine. The carpet in the room and hallway smelled. The bathroom door handle was loose. The hotel lobby and where they had the buffet breakfast were the only yhings that looked updated. The staff was not friendly or welcoming at all.
Roe, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Great location Great Service!
It is a great location walking distance to many museums, the old Montevideo and restaurant. Service was great, Maid derive outstanding. Comfortable bed and pillows. Nice diverse breakfast.
daniel, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, great service
They are very helpful at the desk and held our luggage so we could go on an overnight to Colonia. They told us we’re to get a plug so we could plug in our phone and are very pleasant to deal with.
daniel, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, great service
Breakfast was nice lots of fruit and sweet breads.
daniel, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Good place, perfect location, great staff,acceptable breakfast. and good hygiene
Monica, 5-night trip
Verified Expedia guest review

8/10 Very good

Happy with the staff abd services.
asoccecua@hotma, 6-night trip
Verified Expedia guest review

8/10 Very good

Great location!
6-night trip
Verified Expedia guest review

8/10 Very good

was nice overall. Excellent location. Staff was super helpful and always available to help as we needed.
3-night trip
Verified Orbitz guest review

10/10 Exceptional

Service was great and friendly . The breakfast buffet was great and offering , eggs, French toast and Mini Pancakes .
Verified Hotels.com guest review

4/10 Fair

Very Average Hotel
I wouldn't recommend this hotel.
3-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

8/10 Very good

good location and fairly pricing. breakfast was good
1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel close to everything.will go back again
Excellent breakfast buffett. Very friendly staff. They have no problem adding another bed in our room
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Nice and clean but quick shower
shower ran out of water had to hurry and finish like it was on a timer. Also I was running behind and called to get a one hour late checkout at noon and the were going to charge me $30.00
Verified Hotels.com guest review