Crystal Palace Hotel

3.5 star property
Hotel with restaurant, near Artisan Market

Photo gallery for Crystal Palace Hotel

Exterior
Reception
Reception
Junior Suite
Interior
Located near a train station, Crystal Palace Hotel is a great choice for a stay in Montevideo. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Parking available
  • Non-smoking
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Area shuttle
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Deep-soaking bath
Bidet
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Deep-soaking bath
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Deep-soaking bath
Bidet
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Deep-soaking bath
Bidet
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Triple

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Deep-soaking bath
Bidet
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
AV 18 de Julio 1210, Montevideo, 11100

What's nearby

  • Salvo Palace - 10 min walk
  • Independence Plaza - 10 min walk
  • Solis Theater - 15 min walk
  • Puerto de Montevideo - 3 min drive
  • Tres Cruces Shopping Center - 4 min drive

Getting around

  • Montevideo (MVD-Carrasco Intl.) - 40 min drive
  • Montevideo Dr. Lorenzo Carnelli Station - 10 min drive
  • Montevideo Yatay Station - 13 min drive
  • Montevideo Central Station - 22 min walk
  • Area shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Atorrante Café - ‬3 min walk
  • ‪El Fogón - ‬5 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Facal - ‬1 min walk

About this property

Crystal Palace Hotel

Located near a train station, Crystal Palace Hotel is a great choice for a stay in Montevideo. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 59 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (USD 12 per day)
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Fitness centre

Accessibility

  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 30-inch LCD TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property from 15 November to the day after Easter: Uruguay value-added tax (10%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 9 for adults and USD 9 for children
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night

Parking

  • Covered self-parking costs USD 12 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crystal Palace Hotel Montevideo
Crystal Palace Montevideo
Crystal Palace Hotel Hotel
Crystal Palace Hotel Montevideo
Crystal Palace Hotel Hotel Montevideo

Frequently asked questions

Does Crystal Palace Hotel offer free cancellation for a full refund?

Yes, Crystal Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crystal Palace Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Crystal Palace Hotel?

Yes. Self-parking costs USD 12 per day.

What are the check-in and check-out times at Crystal Palace Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.

Is there an on-site casino at Crystal Palace Hotel?

No, this hotel doesn't have a casino, but Radisson Victoria Plaza Casino (13-min walk) and Casino Parque Hotel (4-min drive) are both nearby.

What is there to do at Crystal Palace Hotel and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Crystal Palace Hotel?

Yes, there's an on-site restaurant that offers international cuisine.

Does Crystal Palace Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Crystal Palace Hotel like?

Crystal Palace Hotel is a short 10-minute walk from Salvo Palace and 10 minutes' walk from Independence Plaza.

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Crystal Palace Hotel Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

It was easy to walk to the coast or old town center, or take a bus anywhere else. Staff were very friendly and helpful. The hotel offers a convenient and quick laundry service. The room was comfortable and clean although it was on the smaller side. Breakfast included a variety of food options and was reasonably priced (it was included with some reservations but not mine). Overall I had a great experience.
Daniel, 7-night trip

4/10 Fair

Badly aged hotel. Disappointed.
We thought it was a 4 star hotel, but in reality, it's like a 2.5 star property. First of all, all the facilities are outdated, with only one elevator working when we stayed. The walls are full of cracks, and they don't even provide a single complimentary water bottles to a customer, which I've never seen in my life in a "4 star" hotel. Being inside this aged hotel is quite depressing as well. The only good thing about this hotel was the centric location, but that's it, quite disppotining experience.
1-night trip

6/10 Good

1-night trip

10/10 Exceptional

Bryan, 3-night trip

10/10 Exceptional

Fernanda, 1-night trip

4/10 Fair

Una noche para el olvido
En nuestra reserva consta que la habitación debía tener una cama queen size. Al hacer el check in, advertí que eso no se respetó, pues me dieron una doble con dos camas separadas. Solicité el cambio y se me informó que el hotel estaba lleno y que además en la reserva que les mandó Hoteles.com, no estaba detallada esa preferencia en el tipo de cama. Les mostré el correo electrónico en el que Hoteles.com me confirmaba la reserva, pero insistieron que eso no estaba especificado en la comunicación recibida por el hotel. La atención de los recepcionistas es pésima, su disposición para solucionar los problemas a los huéspedes es CERO, tanto en el turno matutino como en el nocturno. Solicité la intervención de un superior pero me lo negaron.
OSCAR, 1-night trip

10/10 Exceptional

FELIPE, 3-night trip

8/10 Very good

Franklin, 7-night trip

10/10 Exceptional

Genial todo!
Estuve solo un par de días y el uso del hotel fue poco, aún así debo decir que todo fue muy bueno, la apariencia del hotel muy cuidada y agradable. Limpieza impecable. Desayuno completo y muy bien atendido.
Juan Pablo, 2-night trip

10/10 Exceptional

Nos gustó mucho el hotel, estaba muy limpio, las camas son muy cómodas , está muy bien situado, en el corazón de Montevideo, pero la habitación no era nada ruidosa. El personal de recepción es muy amable y correcto. Muchas gracias
Susanna, 1-night trip

10/10 Exceptional

Muy burno
Lindo hotel, recepción bien, cuando pregunté si se podía poner una habitación con una cama sola porqué fuí en pareja me contestó las camas individuales son grandes.👍 Desayuno variado. Volvería.
jesica, 1-night trip

4/10 Fair

Marcos, 3-night trip

6/10 Good

Razoável
O atendimento no check in foi correto e cortês. Os problemas começaram quando nos levar ao 5 andar (quarto 506). Ao sairmos do elevador ja sentimos o cheiro de mofo, o andar todo carpetado, mas em péssimo estado. No quarto a situação piorou muito. Tentamos mudar, mas so conseguimos no dia seguinte, tivemos de dormir da janelas abertas para suportar o forte odor. Mo dia seguinte mudamos para p 6 andar (quarto 609), parece que recentemente reformado e sem carpete, e o restp da estadia foi ok. O café é bom, sem luxos. A localização permite facilidade de deslocamento, por ficar a meio caminho entre a cidade velha e a area mais moderna e badalada )Pocitos e arredores). Localizado na area mais central, com os problemas das areas centraos de grandes cidades, mas não tive qualquer sensação de insegurança, andamos com tranquilidade tanto durante o dia, quanto durante a noite. Recomendo pedir para ver o quarto antes de encerrar o check in.
Edmar, 4-night trip

8/10 Very good

IL, 7-night trip

8/10 Very good

Héctor Alberto, 2-night trip

2/10 Poor

el hombre de la recepción llamado Rony fue muy grosero con nosotros, la habitación era muy pequeña, el hotel es muy caro en general. el desayuno tiene muy poca variedad.
Tony, 2-night trip

4/10 Fair

Jorge, 1-night trip

6/10 Good

Norma Lucía, 6-night trip

6/10 Good

Graciela, 4-night trip

10/10 Exceptional

horacio, 3-night trip

6/10 Good

Es de fácil acceso, sin embargo la limpieza no estaba pulcra encontrando zancudos, mosquitos y lo peor en el baño pelos pegados el el piso y bañera. Se ofreció cambiar habitación, mejoró pero no apoyaron en traslado.
Cristian, 2-night trip

6/10 Good

Eduardo Roberto, 4-night trip

10/10 Exceptional

Sofia, 1-night trip

8/10 Very good

IL, 1-night trip

8/10 Very good

IL, 3-night trip