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All properties in Hong Kong, Hong Kong SAR
1 room, 2 adults

The Mercer

4-star4 stars
Great for familiesThis property has good facilities for families.
29 Jervois Street, Sheung Wan, Hong Kong, Hong Kong SAR

4-star hotel with 24-hour fitness, near PMQ
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect™ Rewards stamps here
Great location
Good internet service
Great room
Very comfortable

The Mercer

  • Studio Executive
  • Studio Premier
  • One-bedroom Executive

What’s around The Mercer


  • In Sheung Wan
  • Soho - 5 min walk
  • Victoria Harbour - 7 min walk
  • Lan Kwai Fong - 8 min walk
  • Hong Kong Convention and Exhibition Centre - 33 min walk
  • PMQ - 4 min walk
  • Tai Kwun - Centre for Heritage and Arts - 7 min walk
  • The Hong Kong Observation Wheel - 16 min walk

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) - 35 min drive
  • Hong Kong Sheung Wan Station - 2 min walk
  • Hong Kong Central Station - 12 min walk
  • Hong Kong Admiralty Station - 24 min walk
  • Hong Kong Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 31 floors


  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon
For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Things to do
  • 24-hour fitness facilities
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built – 2011
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Fridge
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

The Mercer’s small print

Also known as

  • Mercer Hong Kong Hotel
  • Citadines Mercer
  • The Mercer Boutique Hotel
  • Citadines Mercer Hong Kong Aparthotel
  • Citadines Mercer Aparthotel
  • The Mercer Hong Kong
  • Mercer Hong Kong
  • The Mercer
  • The Mercer Hotel
  • The Mercer Hong Kong
  • Citadines Mercer Hong Kong
  • The Mercer Hotel Hong Kong
  • The Mercer Hong Kong
  • The Mercer Hotel Hong Kong
  • Citadines Mercer Hong Kong Hotel
  • Citadines Mercer Hotel
  • Citadines Mercer
  • Citadines Mercer Hong Kong Hotel
  • Citadines Mercer Hotel


Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Mercer

  • Are pets allowed at The Mercer?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at The Mercer?
    Sorry, there's no parking at The Mercer.
  • What are the check-in and check-out times at The Mercer?
    You can check in from 2:00 PM to 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • What is there to do near The Mercer?
    Recommended spots to visit include PMQ (4-min walk) and Soho (5-min walk), along with Tai Kwun - Centre for Heritage and Arts (7-min walk) and Victoria Harbour (7-min walk).
  • Are there restaurants at or near The Mercer?
    Yes. Nearby restaurants include Zoo Bar (1-min walk), FLM (1-min walk), and CoCo Espresso (1-min walk).

Recent reviews

Fabulous 8.8 From 337 reviews

Exceptional 10.0
Good value hotel
Hotel is in a great area. It looks a little run down from the outside but that is just HK in general - it's Asia. Reception is small as the hotel is vey narrow but very high, only 2 rooms per floor. We booked a Studio but they upgraded us to a one bedroom which was great. The room is well fitted out with everything you need. They even have a handy phone you can use and take with you around the streets with all sorts of info like locations and maps. Breakfast was basic but satisfying. The service was really good and helpful. We had a late flight and hey gave us a little extra time to check out and looked after our luggage until we were ready to leave. It is only a short walk to areas like Lan Kwai Fong or Soho. We even walked from the hotel to the Airport Express I would recommend the hotel
John, au1 night romance trip
Good 6.0
location Palermo
After a slight hiccup with our room, which all seem to be very very small, we found the staff to be very helpful, especially bar staff at night. Could not believe no iron available at all in hotel!! And no tea/coffe facilities in rooms. Breakfast was good and good location for exploring.
Alan, au2 night romance trip
Very good 8.0
great location, easy access to train and ferry. lots of restaurants nearby. very friendly and helpful staff
au3 night romance trip
Very good 8.0
Wonderful location and a very friendly staff.
au7 night romance trip
Very good 8.0
Enjoyable stay
Very good stay. Room is new, clean and spacious. Location is unbeatable
au2 night trip
Very good 8.0
Our stay at Citadines was great however it was disappointing to find that the pool had been drained. There was no communication regarding this and it appeared that the person on the front desk was not even aware.
M J, au2 night family trip
Very good 8.0
Great location
Good service, decent size room, great location and fair value for money
Vegard, au3 night trip
Exceptional 10.0
Large rooms, lovely environment.
Great stay - the hotel is really clean, rooms are surprisingly large, and it's good value for money.
gb3 night business trip
Very good 8.0
kitchen was available, but calatory was not provided. if you will have small dishes in room, you had better prepare them by yourself.
jp1 night trip
Exceptional 10.0
Small boutique hotel in great location
Small boutique hotel, great views, comfortable rooms, friendly staff, good location. Not a lot of amenities or lobby, but these are not expected from such small hotel.
Jeanette, us1 night family trip

The Mercer

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