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The Black Swan - The Inn Collection Group

4.0 star property
York hotel with restaurant and bar/lounge

Photo gallery for The Black Swan - The Inn Collection Group

Front of property - evening/night
Bar (on property)
Bar (on property)
Desk, iron/ironing board, free WiFi, bed sheets
Garden
Escape to the picturesque countryside at The Black Swan - The Inn Collection Group, where a warm welcome awaits. Savor the free full breakfast, unwind in the garden or bar, and stay connected with in-room WiFi. Guests rave about the helpful staff and appreciate perks like luggage storage, coffee/tea in the lobby, multilingual staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Free parking
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Coffee/tea in a common area
  • Garden
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Free self-parking
The current price is AU$256
includes taxes & fees
31 July - 1 Aug

Room options

Check availability for these dates

Tonight

July 30 - July 31
Check availability for tonight July 30 - July 31

Tomorrow

July 31 - Aug 1
Check availability for tomorrow July 31 - Aug 1
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Feature Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Cosy Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Cosy Double Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Bunks

Family Room with Bunks

Family Room with Bunks

8.0 out of 10
Very good
(1 review)

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double or Twin with Sofa Bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin with Sofa Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

7.4 out of 10
Good
(3 reviews)

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Digital channels
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite Double Room with View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Double Room with View

Highlights

Heating
TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

2 bars/lounges

The Feathers Hotel, Helmsley, North Yorkshire

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 423 reviews
The price is AU$203
includes taxes & fees
4 Aug - 5 Aug
The Feathers Hotel, Helmsley, North Yorkshire
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About the area

Map
Market Place, Helmsley, York, England, YO62 5BJ

What's nearby

  • Duncombe Park - 3 min walk - 0.3 km
  • Hemsley Walled Garden - 6 min walk - 0.5 km
  • Rievaulx Abbey - 6 min drive - 5.6 km
  • Ampleforth Abbey - 7 min drive - 7.8 km
  • Flamingo Land Theme Park and Zoo - 25 min drive - 28.7 km

Getting around

  • Durham (MME-Teesside Intl.) - 56 min drive
  • Leeds (LBA-Leeds Bradford) - 70 min drive
  • Thirsk Station - 22 min drive
  • Malton Station - 24 min drive
  • Northallerton Station - 30 min drive

Restaurants

  • ‪The Star Inn - ‬4 min drive
  • ‪Kirks Coffee House & Kitchen - ‬10 min drive
  • ‪Helmsley Brewing Company - ‬3 min walk
  • ‪Cafe Williams - ‬8 min drive
  • ‪The Fairfax Arms - ‬8 min drive

About this property

The Black Swan - The Inn Collection Group

The Black Swan - The Inn Collection Group offers a fantastic location, putting you only steps from North York Moors National Park. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers love the helpful staff.

Languages

English, French

More about this property

VISIBILITY

At a glance

Hotel size

    • 45 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:30 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Banquet hall
  • Outdoor furniture
ROOM

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 25 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 25 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per day

Policies

This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Black Swan Hotel York
Black Swan Hotel
The Black Swan Hotel
The Black Swan at Helmsley
The Black Swan - The Inn Collection Group York
The Black Swan - The Inn Collection Group Hotel
The Black Swan - The Inn Collection Group Hotel York
HELP_OUTLINE

Frequently asked questions

Does The Black Swan - The Inn Collection Group offer free cancellation for a full refund?

Yes, The Black Swan - The Inn Collection Group does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Black Swan - The Inn Collection Group?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at The Black Swan - The Inn Collection Group?

Yes, there's free self parking.

What are the check-in and check-out times at The Black Swan - The Inn Collection Group?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. There's a charge of GBP 25 for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 25 (subject to availability). Contactless check-out is available.

What is there to do at The Black Swan - The Inn Collection Group and nearby?

The Black Swan - The Inn Collection Group has a garden.

Are there restaurants at or near The Black Swan - The Inn Collection Group?

Yes, there's an on-site restaurant.

What's the area around The Black Swan - The Inn Collection Group like?

The Black Swan - The Inn Collection Group is a short 1-minute walk from North York Moors National Park and 7 minutes' walk from Hemsley Walled Garden.

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The Black Swan - The Inn Collection Group Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Breakfast
Location
Bed
Pub
Parking
Bar
Beer garden

What guests liked

  • Pet owners were provided with rooms close to outside doors for convenient access. (3 reviews)
  • Food was superb, with excellent full English breakfast and very good evening meals. (3 reviews)
  • Breakfast offered a good choice of cooked options, plenty of cereal and toast, and was well cooked. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Comfortable stay

We had a good stay in every way and will certainly stay there again
Anthea, 1-night trip

10/10 Exceptional

Very good no complaints. Nice ambiance and great location.
Stephen, 1-night trip

10/10 Exceptional

Excellent hotel will definitely return 👌 👍
Richard, 2-night trip

8/10 Very good

Comfy bed for the night
Anna, 1-night trip

10/10 Exceptional

Overnight stay

We arrived tired after visiting elsewhere in the area. Check in quick and easy. Our room was well appointed and quiet and spotlessly clean. The beer garden was gorgeous, a great space for relaxing. The bed was so comfortable and we really appreciated the standing fan as the weather was very warm. The breakfast was great with quick service and friendly staff. Check out was quick and efficient. The whole place had a lovely atmosphere and we really enjoyed our stay with you, thank you
Kay, 1-night trip

8/10 Very good

Nice venue to stay at, close to local amenities.
Alexandra, 2-night trip

8/10 Very good

Enjoyed our stay, room was spacious and meals where good.
Peter, 4-night trip

10/10 Exceptional

Lovely stay at the Black Swan

We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient. Breakfast was nice and the lunches and evening meals were very good too. Ideal location and lovely homely feel. Would definitely visit again, good value for money
Robert, 2-night trip

8/10 Very good

Great location. Nice pub.
Jason, 3-night trip

10/10 Exceptional

As usual very good stay.

We had 3 night stay at the black swan and was just as good as previous stays.we are looking forward to returning asap,we were so well looked after by all,really good breakfast and good poached eggs.many thanks.
anthony, 3-night trip

10/10 Exceptional

Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
Amelia, 1-night trip

8/10 Very good

Great stay

Great stay. Happy with the room and a lovely breakfast - would definitely recommend it.
Jonathan, 1-night trip

8/10 Very good

Great little village hotel
Kay, 1-night trip

10/10 Exceptional

Our stay was easy and the staff friendly.
Sophie, 1-night trip

10/10 Exceptional

Everything very good
Paul, 2-night trip

10/10 Exceptional

Lovely hotel
Joan, 1-night trip

8/10 Very good

Very nice, clean rooms with comfortable beds. Friendly staff and dog friendly.
Melanie, 1-night trip

10/10 Exceptional

Lovely Hotel

Had a lovely stay. Room was bery clean. Staff were friendly
Wendy, 1-night trip

8/10 Very good

Very Nice country hotel

Really Nice country Hotel. Excellent food friendly helpful staff would highly recommend
Colin, 3-night trip

8/10 Very good

Great location.

Good location on the market place in Helmsley. Good service, delicious food, comfortable room. Quaint building with lots of character. Thank you.
Michael, 1-night trip

8/10 Very good

Friendly and comfortable hotel

Very comfortable stay. Friendly staff.
David, 2-night trip

10/10 Exceptional

Relaxing stay

Helpful and friendly staff. Good service, nice food.
Richard, 2-night trip

10/10 Exceptional

Lovely hotel with a great team of staff. Nothing was too much and always on hand to check everything was okay
Christopher, 1-night trip

10/10 Exceptional

Another good stay

We had another good stay at The Black Swan,Good Staff We were well looked after from arriving to leaving 3 days later, Nice room,Very good breakfast good poached eggs,Many Thanx
anthony, 3-night trip

10/10 Exceptional

Excellent value lovely hotel

Lovely room for an overnight stay. Warm, comfortable and nicely decorated.Quite a small space but not cramped. Very comfortable king size bed. Included breakfast excellent with buffet and hot choices. 1 tiny issue All ‘singing dancing’ tv needs instruction sheet!
David, 1-night trip