Escape to the picturesque countryside at The Black Swan - The Inn Collection Group, where a warm welcome awaits. Savor the free full breakfast, unwind in the garden or bar, and stay connected with in-room WiFi. Guests rave about the helpful staff and appreciate perks like luggage storage, coffee/tea in the lobby, multilingual staff.
Flamingo Land Theme Park and Zoo - 25 min drive - 28.7 km
Getting around
Durham (MME-Teesside Intl.) - 56 min drive
Leeds (LBA-Leeds Bradford) - 70 min drive
Thirsk Station - 22 min drive
Malton Station - 24 min drive
Northallerton Station - 30 min drive
Restaurants
The Star Inn - 4 min drive
Kirks Coffee House & Kitchen - 10 min drive
Helmsley Brewing Company - 3 min walk
Cafe Williams - 8 min drive
The Fairfax Arms - 8 min drive
About this property
The Black Swan - The Inn Collection Group
The Black Swan - The Inn Collection Group offers a fantastic location, putting you only steps from North York Moors National Park. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers love the helpful staff.
Languages
English, French
More about this property
VISIBILITY
At a glance
Hotel size
45 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:30 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free full breakfast
Restaurant
Bar/lounge
Coffee/tea in a common area
Services
Front desk (limited hours)
Luggage storage
Multilingual staff
Facilities
Garden
Banquet hall
Outdoor furniture
ROOM
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
MONETIZATION_ON
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of GBP 25 (subject to availability)
Late checkout can be arranged for an extra charge of GBP 25 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per day
Policies
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Black Swan Hotel York
Black Swan Hotel
The Black Swan Hotel
The Black Swan at Helmsley
The Black Swan - The Inn Collection Group York
The Black Swan - The Inn Collection Group Hotel
The Black Swan - The Inn Collection Group Hotel York
HELP_OUTLINE
Frequently asked questions
Does The Black Swan - The Inn Collection Group offer free cancellation for a full refund?
Yes, The Black Swan - The Inn Collection Group does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Black Swan - The Inn Collection Group?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at The Black Swan - The Inn Collection Group?
Yes, there's free self parking.
What are the check-in and check-out times at The Black Swan - The Inn Collection Group?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. There's a charge of GBP 25 for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 25 (subject to availability). Contactless check-out is available.
What is there to do at The Black Swan - The Inn Collection Group and nearby?
The Black Swan - The Inn Collection Group has a garden.
Are there restaurants at or near The Black Swan - The Inn Collection Group?
Yes, there's an on-site restaurant.
What's the area around The Black Swan - The Inn Collection Group like?
The Black Swan - The Inn Collection Group is a short 1-minute walk from North York Moors National Park and 7 minutes' walk from Hemsley Walled Garden.
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The Black Swan - The Inn Collection Group Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Food
Breakfast
Location
Bed
Pub
Parking
Bar
Beer garden
What guests liked
Pet owners were provided with rooms close to outside doors for convenient access. (3 reviews)
Food was superb, with excellent full English breakfast and very good evening meals. (3 reviews)
Breakfast offered a good choice of cooked options, plenty of cereal and toast, and was well cooked. (13 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
27 May 2025
Comfortable stay
We had a good stay in every way and will certainly stay there again
Anthea
Anthea, 1-night trip
10/10 Exceptional
30 June 2025
Very good no complaints. Nice ambiance and great location.
Stephen
Stephen, 1-night trip
10/10 Exceptional
23 Apr 2025
Excellent hotel will definitely return 👌 👍
Richard
Richard, 2-night trip
8/10 Very good
2 June 2025
Comfy bed for the night
Anna
Anna, 1-night trip
10/10 Exceptional
24 July 2025
Overnight stay
We arrived tired after visiting elsewhere in the area. Check in quick and easy.
Our room was well appointed and quiet and spotlessly clean.
The beer garden was gorgeous, a great space for relaxing.
The bed was so comfortable and we really appreciated the standing fan as the weather was very warm.
The breakfast was great with quick service and friendly staff.
Check out was quick and efficient.
The whole place had a lovely atmosphere and we really enjoyed our stay with you, thank you
Kay
Kay, 1-night trip
8/10 Very good
16 Aug 2024
Nice venue to stay at, close to local amenities.
Alexandra
Alexandra, 2-night trip
8/10 Very good
17 May 2024
Enjoyed our stay, room was spacious and meals where good.
Peter
Peter, 4-night trip
10/10 Exceptional
22 Feb 2025
Lovely stay at the Black Swan
We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient.
Breakfast was nice and the lunches and evening meals were very good too.
Ideal location and lovely homely feel. Would definitely visit again, good value for money
Robert
Robert, 2-night trip
8/10 Very good
3 Nov 2024
Great location. Nice pub.
Jason
Jason, 3-night trip
10/10 Exceptional
15 Dec 2024
As usual very good stay.
We had 3 night stay at the black swan and was just as good as previous stays.we are looking forward to returning asap,we were so well looked after by all,really good breakfast and good poached eggs.many thanks.
anthony
anthony, 3-night trip
10/10 Exceptional
6 Oct 2023
Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
Amelia
Amelia, 1-night trip
8/10 Very good
6 July 2022
Great stay
Great stay. Happy with the room and a lovely breakfast - would definitely recommend it.
Jonathan
Jonathan, 1-night trip
8/10 Very good
19 Dec 2022
Great little village hotel
Kay
Kay, 1-night trip
10/10 Exceptional
24 June 2023
Our stay was easy and the staff friendly.
Sophie
Sophie, 1-night trip
10/10 Exceptional
31 Jan 2025
Everything very good
Paul
Paul, 2-night trip
10/10 Exceptional
21 Apr 2023
Lovely hotel
Joan
Joan, 1-night trip
8/10 Very good
12 Nov 2023
Very nice, clean rooms with comfortable beds. Friendly staff and dog friendly.
Melanie
Melanie, 1-night trip
10/10 Exceptional
23 June 2024
Lovely Hotel
Had a lovely stay. Room was bery clean. Staff were friendly
Wendy
Wendy, 1-night trip
8/10 Very good
1 Dec 2022
Very Nice country hotel
Really Nice country Hotel. Excellent food friendly helpful staff would highly recommend
Colin
Colin, 3-night trip
8/10 Very good
26 Oct 2024
Great location.
Good location on the market place in Helmsley. Good service, delicious food, comfortable room. Quaint building with lots of character. Thank you.
Michael
Michael, 1-night trip
8/10 Very good
1 Oct 2022
Friendly and comfortable hotel
Very comfortable stay. Friendly staff.
David
David, 2-night trip
10/10 Exceptional
16 Oct 2023
Relaxing stay
Helpful and friendly staff. Good service, nice food.
Richard
Richard, 2-night trip
10/10 Exceptional
14 Aug 2024
Lovely hotel with a great team of staff. Nothing was too much and always on hand to check everything was okay
Christopher
Christopher, 1-night trip
10/10 Exceptional
10 Apr 2024
Another good stay
We had another good stay at The Black Swan,Good Staff We were well looked after from arriving to leaving 3 days later, Nice room,Very good breakfast good poached eggs,Many Thanx
anthony
anthony, 3-night trip
10/10 Exceptional
21 Dec 2024
Excellent value lovely hotel
Lovely room for an overnight stay. Warm, comfortable and nicely decorated.Quite a small space but not cramped. Very comfortable king size bed.
Included breakfast excellent with buffet and hot choices.
1 tiny issue All ‘singing dancing’ tv needs instruction sheet!