The hotel is located in an area that could use some improvement. While there are several restaurants nearby, only a few of them are family-friendly. The hotel itself feels small and outdated, and having just one small elevator can be inconvenient during busy times. During our one-night stay, we encountered some issues with cleanliness in the washroom; there was dirt, and only a partially used toilet paper roll remained.
One staff member seemed to have multiple responsibilities, which may have affected their ability to maintain everything adequately. They were responsible for cleaning the lobby and other areas on the ground floor, as well as serving and preparing breakfast. The coffee machine was turned off in the evening, despite being told that free coffee would be available at all times. In contrast, our experiences at two other ibis style hotels on this trip (in Port de' Italie and Lyon) included free coffee in the lobby throughout the day.
Additionally, the attitude of the cleaning staff came across as somewhat rude, which was disappointing. It seems like hiring an additional staff member could help improve the overall service and maintenance of the hotel.
Overall, I believe that with some improvements in cleanliness, staff allocation, and amenities, the hotel could provide a better experience for its guests.