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Casa Pestagua Relais Châteaux

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In the historic heart of Cartagena Walled City, Casa Pestagua Relais Châteaux offers a luxurious retreat. With a poolside bar, outdoor pool, and free daily manager's reception, this hotel provides endless opportunities to unwind. Connect to in-room WiFi and enjoy bike rentals or explore the nearby Clock Tower with helpful staff by your side.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Airport transfer
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Pool bar
  • Room service
  • Childcare
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Supervised childcare (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is AU$542
4 June - 5 June

Why we love this property

Epicurean adventure
Culinary journeys begin at this hotel's vibrant restaurant and inviting bar. Morning energy comes courtesy of the free full breakfast.
Luxurious sleep retreat
Premium bedding and blackout drapes create a perfect slumber sanctuary in every guestroom. Dressing gowns and a minibar add to the luxury experience.
Elegant historic retreat
This luxury boutique hotel showcases Colonial architecture in a historic district. A peaceful garden setting enhances the property's timeless charm.

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.6 out of 10
Excellent
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (del Condé de Pestagua)

Suite (del Condé de Pestagua)

Suite (del Condé de Pestagua)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 139 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

  • City view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Madariaga)

Suite (Madariaga)

Suite (Madariaga)

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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The price is AU$351
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About the area

Map
Santo Domingo, 33-63, Cartagena, Bolivar, 130001

What's nearby

  • Walls of Cartagena - 2 min walk - 0.2 km
  • Bolivar Square - 3 min walk - 0.3 km
  • Palace of the Inquisition Cartagena Historical Museum - 3 min walk - 0.3 km
  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Vitrola - ‬3 min walk
  • ‪El Porton de San Sebastian - ‬1 min walk
  • ‪Bourbon St. Cartagena - ‬1 min walk
  • ‪Cuzco Cocina Peruana - ‬1 min walk
  • ‪Rincon La Mantilla - ‬2 min walk

About this property

Casa Pestagua Relais Châteaux

  • Located just 3.7 mi (6 km) from the airport, Casa Pestagua Relais Châteaux offers a shuttle (available 24 hours). After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a terrace. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 16 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Supervised childcare (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Banquet hall
  • Colonial architecture

Accessibility

  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • First-run films
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way. Maximum occupancy 2)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Casa Pestagua

Casa Pestagua Boutique Spa

Casa Pestagua Boutique Spa Cartagena

Casa Pestagua Hotel

Casa Pestagua Hotel Boutique

Casa Pestagua Relais Châteaux Hotel Cartagena

Casa Pestagua Hotel Boutique Spa Cartagena

Hotel Casa Pestagua

Hotel Pestagua

Pestagua Hotel

Casa Pestagua Cartagena

Casa Pestagua Hotel Boutique Cartagena

Casa Pestagua Relais Châteaux Hotel

Casa Pestagua Relais Châteaux Cartagena

Casa Pestagua Hotel Boutique Spa

Casa Pestagua Relais Châteaux

Casa Pestagua Relais Chateaux

Casa Pestagua Relais Châteaux Hotel

Casa Pestagua Relais Châteaux Cartagena

Casa Pestagua Relais Châteaux Hotel Cartagena

Frequently asked questions

Is there a pool at Casa Pestagua Relais Châteaux?

Yes, there's an outdoor pool.

Are pets allowed at Casa Pestagua Relais Châteaux?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Casa Pestagua Relais Châteaux?

Sorry, there's no on-site parking at Casa Pestagua Relais Châteaux.

Is an airport shuttle service offered by Casa Pestagua Relais Châteaux?

Yes, an airport shuttle is available. The charge is USD 60 per vehicle one-way.

What are the check-in and check-out times at Casa Pestagua Relais Châteaux?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Casa Pestagua Relais Châteaux?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (6-min drive) is nearby.

What is there to do at Casa Pestagua Relais Châteaux and nearby?

Casa Pestagua Relais Châteaux has an outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near Casa Pestagua Relais Châteaux?

Yes, there's an on-site restaurant.

What's the area around Casa Pestagua Relais Châteaux like?

Casa Pestagua Relais Châteaux is a short 7-minute walk from Clock Tower and 11 minutes' walk from Cartagena de Indias Convention Center.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.8

Location

9.8

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool is a relaxing oasis in the courtyard, perfect for unwinding after a day out. (7 reviews)
  • Breakfast was described as delicious, extraordinary, and a perfect start to the day with many options for various tastes. (9 reviews)
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From real guest reviews summarized by AI.

Popular mentions

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Room
Restaurant
Food
Breakfast
Location
Cleanliness
Trip
Upgrade
Concierge

Reviews

Verified

10/10 Exceptional

The staff is excellent- the most welcoming and wonderful people. Truly a home away from home!
Kathleen, 1-night trip
Verified

10/10 Exceptional

Yes, the location is very central, the breakfast is exceptional and the rooms are well appointed, but the feature that stood out for us was the excellent customer service from all the staff. We were greeted with a smile and any requests were No Problem. Definitely will return.
MAYNARD HARVEY, 6-night trip
Verified

10/10 Exceptional

The staff was excellent!
Carlos, 4-night trip
Verified

10/10 Exceptional

Amazing property with incredibly friendly staff and top notch rooms
Juan, 1-night trip
Verified

10/10 Exceptional

I loved the atmosphere, the property is full of charm and wonderfully located
Sara, 3-night trip
Verified

10/10 Exceptional

The incredibly warm and friendly staff were the best part of our stay in this beautiful hotel, and the breakfasts and dinner in the hotel’s restaurant were amazing!! Would definitely stay at this property again during a future stay in Cartagena.
Tamara, 3-night trip
Verified

10/10 Exceptional

Beautiful property with excellent service and employees.
Amir, 3-night trip
Verified

10/10 Exceptional

Beautiful property and amazing service

Beautiful hotel in the historic part of Cartagena. The rooms are beautiful and very clean. Best part of the hotel is the staff and the level of service, just incredible.
Cristina, 3-night trip
Verified

10/10 Exceptional

Pricey but worth it

Great location in Old Historic District. All staff extraordinarily service-oriented.
3-night trip
Verified

10/10 Exceptional

Facilities were great Staff outstanding
Frank, 2-night trip
Verified

10/10 Exceptional

What a beautiful place in the heart of Cartagena. This hotel is lovely. The staff is wonderful and really care about your experience The breakfast were absolutely incredible, this hotel exceeded my expectations and I highly recommend anyone to stay here! Thank you to the lovely staff for such a memorable stay.
Verified

10/10 Exceptional

The entire staff is terrific. Beautiful surroundings and quality materials. The restaurant is spectacular.
john, 3-night trip
Verified

10/10 Exceptional

AMAZING!!

Truly amazing stay! The staff, food, rooms, beds, pool, and drinks exceeded expectations. Must stay if you want a relaxing and quaint experience, it almost felt like you didn’t want to leave the villa. Highly recommend!
Margot, 2-night trip
Verified

10/10 Exceptional

home away from home…will be back! Thank you to an excellent and kind staff!
Katarina, 3-night trip
Verified

10/10 Exceptional

This place was wonderful in every respect. The rooms were spacious and beautifully furnished. The staff was attentive, and everyone seem to know our name. The area outside by the pool was great for relaxing and reading.
Andrew, 2-night trip
Verified

10/10 Exceptional

Brando and Vileria are amazing. Completely made us feel at home, arranged our excursions. The food (breakfast) is exquisite and the restaurant staff extremely attentive. One of the best stays in my lifetime so far (and we travel a lot!)
Shamik, 3-night trip
Verified

10/10 Exceptional

Absolutely fantastic hotel. Every member of staff goes out of their way to make the hotel your home. From housekeeping to pool staff to reception to waiters to Operations to reservations- all seamlessly working together to offer the best experience. Big shout out to Leo for producing perfect bite at 1am!!
1-night trip
Verified

10/10 Exceptional

The staff at Casa Pestagua went above and beyond to ensure that we had a wonderful stay. The food, cleanliness and attention to detail were remarkable and reflected the values necessary for the Relais and Chateau designation. Highly recommend this property.
Lesley, 5-night trip
Verified

10/10 Exceptional

From the moment we arrived to our 6:30 am departure (with lovely bagged breakfasts in hand) we were treated like royalty. This hotel is as close to perfect as a hotel can be. Be sure to try their restaurant for lunch or dinner. They’ve crafted a fusion of local fare with Lebanese and the resulting dishes are amazing.
Daniel, 2-night trip
Verified

10/10 Exceptional

Exceptional service all around! The private island is a must do.
Verified

10/10 Exceptional

The staff and team at Casa Pestagua practice and reflect the best in personal client service. My wife and I felt they made the difference in our vacation and we are grateful. Beautiful property and warm comfortable rooms.
Rodney, 3-night trip
Verified

10/10 Exceptional

Exceptional hotel on all levels. Staff was wonderful. Very accommodating. The hotel is one the best in which we’ve stayed around the world. Truly lovely. The restaurant is also worth the visit alone! This is THE place to stay in el centro histórico!
Verified

10/10 Exceptional

This facility is absolutely amazing. The dining experience is stunning, not only in the taste, but the presentation. Many congratulations to the team and thank you for everything.
Irina, 2-night trip
Verified

10/10 Exceptional

Absolutely exceptional experience in every way possible. Everything was perfect. Exceptional service, beautiful hotel and lovely, relaxing pool. It's an oasis in the middle of the walled city. Highly recommend and will definitely be back. Thank you for the wonderful stay!
Susan, 2-night trip
Verified

10/10 Exceptional

Perfect Spot and Glorius Suite!

A quick 3-day stay was not enough to fully enjoy Cartagena and especially the Suite Conde de Pestagua! The suite alone is glorious, and the private rooftop lounge and pool made it truly special. Everyone was exceedingly friendly and professional. Overall, a wonderful experience and we can't wait to return!
Daniel, 3-night trip