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1 room, 2 adults

Element New York Times Square West, New York, United States of America

3.5-star3.5 stars
311 West 39th StreetNew YorkNY10018United States of America

Comfortable apartment with kitchenette, near Times Square
  • Free continental breakfast and free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Very Good8.0
Location
Great location
Room
Great room
Comfort
Very comfortable
Amenities
Amenities are not the best
1310See all 1,310 Hotels.com reviews
From 4,616 reviewsTripAdvisor Traveller Rating

Element New York Times Square West, New York, United States of America

from A$224
  • Room, 1 King Bed, Accessible
  • Deluxe Room
  • Suite, 1 King Bed
  • Standard Room, 1 King Bed
  • Studio, 1 King Bed
  • Studio, 1 King Bed, View
  • Standard Room, 1 King Bed, View

At a glance

Key facts

Hotel size

  • This hotel has 411 rooms
  • This hotel is arranged over 40 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum guest age is 21
  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets stay free (dogs and cats only)

  • Up to 50 lb

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Snack bar/deli
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Bicycle rentals on site
Working away
  • Business centre
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers -
  • Built in
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Cookware, dishware and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Element New York Times Square West, New York, United States of America’s small print

Also known as

  • Element New York Times Square West Aparthotel
  • Element New York Times Square West
  • Element New York Times Square West Hotel New York City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Self parking costs USD 45-60 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Element New York Times Square West, New York, United States of America

Landmarks

  • In Midtown
  • Times Square - 8 min walk
  • Macy's - 10 min walk
  • Broadway - 11 min walk
  • New York Public Library - 12 min walk
  • Empire State Building - 14 min walk
  • Grand Central Terminal - 19 min walk
  • Chrysler Building - 21 min walk

Getting around

  • Teterboro, NJ (TEB) - 21 min drive
  • New York, NY (LGA-LaGuardia) - 26 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 26 min drive
  • Caldwell, NJ (CDW-Essex County) - 32 min drive
  • Linden, NJ (LDJ) - 34 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 39 min drive
  • New York Penn Station - 9 min walk
  • New York W 32nd St. Station - 13 min walk
  • New York Grand Central Terminal Station - 20 min walk
  • 42 St. - Port Authority Bus Terminal Station - 5 min walk
  • 34 St. - Penn Station - 7 min walk
  • Times Sq. - 42 St. Station - 7 min walk
  • Self parking (surcharge)

Recent reviews

Very Good 8.0 From 1,310 reviews

Element New York Times Square West, New York, United States of America
Very Good8.0
Good location, great size rooms but could be impro
Location and room size/facilities (for NY standards) were great. Room includes kitchenette and full size fridge, plus plenty of space for luggage. Staff were friendly and we had exceptional service from James. Hot breakfast was included which was a bonus, but the breakfast room was constantly packed. Unfortunately the housekeeping standard was poor (on one of the days the only thing that was done by 5pm was the trash emptied and tip taken - no fresh towels or beds made and even when it was done other days, the cleanliness was not great). Other negative is the lift wait time. The room furniture is not high quality but does the job. Overall good value, but room for improvement to align housekeeping services and standards with orher aspects of this hotel.
Alison, au4 night trip
Element New York Times Square West, New York, United States of America
Very Good8.0
Great staff, great view, see photo
Room a little small, needed a good clean and an extra lift or 2 in the building. Staff were excellent and overall good stay.
Tracy, au6 night trip
Element New York Times Square West, New York, United States of America
Fair4.0
Go elsewhere and reconsider totally overrated
Well I will never be booking this hotel again. It is hardly a four star hotel and if you think it is I suggest you travel elsewhere to see what a four star hotel is because this this one and a half at best. Firstly the premises is over crowded with a constant ten to fifteen wait for the lift to go up and down. The use of the lifts in this over capacity is a safety hazard waiting to happen. Our first experience of this poor hotel was the blood stained sheets which I asked to be replaced. The sheets were delivered but handed to us to make our own beds. For a four star hotel at $400 dollars a night is unacceptable. The breakfast area and arrangement would best be described as a pig trough. There is totally inadequate space to sit, the food was replaced slowly or simply ran out. The cleaning staff would best be shown how to turn on a vacuum and be shown how to use it as the place is dirty. And the front reception staff should also be trained in customer relations as they ambivalence to be asked about taxi transport and told to go and wave one down on the street when you have eight bags two adults and two kids under eight is a disgrace..again I musthis is disgraceful for a hotel charging the price they do and claiming to be a four star rating. This place is best described as being a college dorm.
A Traveller, au4 night family trip
Element New York Times Square West, New York, United States of America
Good6.0
Central position but some kinks
Hotel very central. Breakfast and predinner drinks very good. Room spacious with good sized kitchen. Air con fan noisy so can't leave on overnight. Units with view of 8th street noisy with sirens and traffic 24/7
Christine, au5 night romance trip
Element New York Times Square West, New York, United States of America
Very Good8.0
Lift problems
Be prepared to walk the stairs as only 1-2 lifts out of the 3 were working. Also the lift didn't always stop at our floor and you could wait more than 10 minutes before getting on. Apart from that breakfast was good but always busy so not always able to sit in the lounge to eat so we had to eat in our room.
A Traveller, au8 night family trip

See all reviews

Element New York Times Square West, New York, United States of America

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