Banff National Park Information Centre - 18 min walk
Banff Lake Louise Tourism Bureau - 18 min walk
Banff Centre for Arts and Creativity - 19 min walk
Tunnel Mountain - 5 min drive
Upper Hot Springs - 9 min drive
Getting around
Calgary International Airport (YYC) - 93 min drive
Banff Station - 20 min walk
Restaurants
A&W Restaurant - 2 min walk
Good Earth Coffeehouse - Banff - 18 min walk
Park Distillery - 19 min walk
Cedar House Investments Ltd - 18 min walk
Rose & Crown Restaurant & Pub - 20 min walk
About this property
Otter Hotel
When you stay at Otter Hotel, you'll be within a 10-minute drive of Upper Hot Springs. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails and mountain biking.
Languages
English
At a glance
Hotel size
174 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
What to do
Hiking/biking trails nearby
Mountain biking nearby
Ski area nearby
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Fireplace in reception
Accessibility
Lift
Lift door width (centimetres): 107
Room amenities
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Dining
Good Folk – On-site restaurant. Guests can enjoy drinks at the bar.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25 per pet, per day
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff
Frequently asked questions
Are pets allowed at Otter Hotel?
Yes, dogs are welcome. There's a charge of CAD 25 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Otter Hotel?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Otter Hotel?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Otter Hotel and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for hiking and mountain biking.
Are there restaurants at or near Otter Hotel?
Yes, there's an on-site restaurant, Good Folk.
What's the area around Otter Hotel like?
Otter Hotel is a short 19-minute walk from Banff Centre for Arts and Creativity and 20 minutes' walk from Bow River.
Otter Hotel Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
9.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Dec 2024
Derick
Derick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Tried out this new hotel in Banff. They are sister hotels with the Canoe hotel next door. While not 100% complete, the service was great and the rooms very clean. The rooftop hot tub next door was super warm in the cold wintertime. And the restaurant was quaint and food was great. As a platinum hotels.com member I was upgraded and received a $25 dining credit. And the front receptionist Petra was super helpful!
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
We really enjoyed our stay in the superior king sweet, definitely a romatic get away style room !
Hanson
Hanson, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 Dec 2024
Gorgeous new hotel in Banff. We had a great time at the Otter hotel in Banff. Great service, beautiful decor, and exceptional cleanliness.
We will be back.