Choose dates to view prices

The Rimrock Resort Hotel

Photo gallery for The Rimrock Resort Hotel

Exterior
Indoor pool
Indoor pool
View from room
Suite Infinity | Premium bedding, pillow-top beds, in-room safe, desk

Overview of The Rimrock Resort Hotel

The Rimrock Resort Hotel

4.0 star property
4-star resort in Banff with 2 restaurants and 2 bars/lounges

9.2/10 Superb

1,231 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is AU$427
Price available on 3/1/2023
Map
300 Moutain Avenue, Banff, AB, T1L 1J2

Room options

About this area

What's nearby

  • In a national park
  • Upper Hot Springs - 1 min drive
  • Banff Gondola - 4 min drive
  • Sunshine Village - 29 min drive
  • Banff National Park - 30 min drive

Getting around

  • Calgary International Airport (YYC) - 137 min drive
  • Banff Station - 12 min drive
  • Free local area shuttle

Restaurants

  • Silver Dragon - 4 min drive
  • Chucks Steakhouse - 5 min drive
  • Beaver Tails - 5 min drive
  • Rose and Crown - 6 min drive
  • Block Kitchen & Bar - 6 min drive

About this property

The Rimrock Resort Hotel

When visiting Banff, The Rimrock Resort Hotel is a great choice to consider. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures. Other highlights at this upmarket resort include 2 bars/lounges, an indoor pool and a health club. Fellow travellers love the central location and comfortable guest rooms.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 343 units
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (CAD 25.00 per night; includes in/out privileges)
  • Secured covered on-site valet parking (CAD 39.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Off-site

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Childcare in room (surcharge)

What to do

  • Racquetball/squash
  • Hiking/biking trails
  • Ice skating
  • Shopping
  • Bike rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 13 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1993
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift

Languages

  • English

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Breakfast costs between CAD 8 and CAD 35 per person (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CAD 25.0 per night

Parking

  • Covered self-parking costs CAD 25.00 per night with in/out privileges
  • Covered valet parking costs CAD 39.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Resort
The Rimrock Resort Hotel Resort Banff

Frequently asked questions

Does The Rimrock Resort Hotel offer free cancellation for a full refund?
Yes, The Rimrock Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Rimrock Resort Hotel?
As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at The Rimrock Resort Hotel on 8 Dec 2022 start from AU$367, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Rimrock Resort Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Rimrock Resort Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at The Rimrock Resort Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Rimrock Resort Hotel?
Yes. Self-parking costs CAD 25.00 per night. Valet parking costs CAD 39.00 per night. Electric car charging is available.
What are the check-in and check-out times at The Rimrock Resort Hotel?
You can check in from 4 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at The Rimrock Resort Hotel and nearby?
Have fun with on-site winter activities such as ice skating. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Rimrock Resort Hotel also has 2 bars, an indoor pool and a sauna, as well as a health club, a picnic area and a garden.
Are there restaurants at or near The Rimrock Resort Hotel?
Yes, there are 2 on-site restaurants. Nearby restaurants include Silver Dragon (2 mi), Chucks Steakhouse (2.3 mi) and Beaver Tails (2.3 mi).
What's the area around The Rimrock Resort Hotel like?
The Rimrock Resort Hotel is a short 3-minute walk from Upper Hot Springs and 4 minutes' walk from Banff Gondola. The local area is popular with nature enthusiasts and our guests say that it is very central.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Malcolm, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible stay
The room they gave us was on the bottom floor, handicap room. The shower did not work, we had to call the maintenance person to fix the continuous loud running toilet past midnight. Kleenex box, with no Kleenex. When we arrived in the room all of the drawers were open and cushions flipped up. They didn’t have any other rooms to move us and didn’t offer any compensation.
Kathryn, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The Rimrock is a beautiful hotel. Older to be sure. But beautiful nonetheless. Staff are friendly and helpful.
Andrew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff, food, drinks and the view from the room was amazing!
Derek, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was accommodating with our request of room change.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abigail, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Alfred, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Okay at best
Great personnel. Helpful. Couldn't get early check in, even though we asked for it. Uncleanliness in the room, squeaky bed. Unable to use the pool/hottub on the last day (broken?)
ADRIAN, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

My wife and I had an incredible time at this Resort. The view from our room was incredible and the overall service was top notch.
2-night trip
Verified Hotels.com guest review