Mount Royal Hotel, Banff: Reviews & Hotel Deals

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Banff ski hotel with ski shuttle and ski storage

Lunch, dinner, brunch served; American cuisine

Overview
Rooms
Location
Amenities
Policies

9.0/10 Superb

Property highlights

Airport transfer

Free parking

Free WiFi

Restaurant

Air conditioning

Bar

138 Banff Avenue, Banff, AB, T1L 1A7

Main amenities

Daily housekeeping
Restaurants and bar/lounge
2 spa tubs
Rooftop terrace
Breakfast available
Ski storage
24-hour business centre
Business centre
Airport shuttle
Ski shuttle
Terrace
24-hour front desk

For families

Free cots/infant beds
Private bathroom
Garden
Terrace
Daily housekeeping
Laundry facilities

Room options

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

19 sq m
Mountain view
Sleeps 2
1 King Bed

Centennial Room (2 Queen)

20 sq m
Mountain view
Sleeps 4
2 Queen Beds

Room (Heritage)

Sleeps 2
1 King Bed

Room Selected at Check In

Sleeps 2
1 Single Bed

About this area

What's nearby

In a national park
Banff National Park Information Centre - 1 min drive
Banff Lake Louise Tourism Bureau - 1 min drive
Banff Centre for Arts and Creativity - 2 min drive
Fairmont Banff Springs Bowling Centre - 4 min drive
Upper Hot Springs - 6 min drive
Banff Gondola - 7 min drive
Sunshine Village - 20 min drive
Banff National Park - 19 min drive

Getting around

Calgary International Airport (YYC) - 93 min drive
Banff Station - 10 min walk
Airport shuttle (surcharge)
Ski shuttle (surcharge)

Restaurants

Tooloulous - 1 min walk
The Bear Street Tavern - 3 min walk
Hello Sunshine - 4 min walk
Cedar House Investments Ltd - 3 min walk
Pacini Banff - 7 min walk

About this property

Mount Royal Hotel

Located 2.5 mi (4 km) from Upper Hot Springs, Mount Royal Hotel features a ski shuttle and puts you near winter activities such as downhill skiing and cross-country skiing. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Brazen, which serves American cuisine and is open for lunch and dinner. Other highlights include a rooftop terrace, a terrace and a garden. Ski storage is also available. The convenient parking and overall property condition get good marks from fellow travellers.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Masks available

Masks are required at the property

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

133 rooms
Arranged over 3 floors

Arriving/Leaving

Check-in time from 4 PM until 2:00 AM
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free uncovered on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
On-site parking includes off-street options

Transfers

Airport shuttle from 9:00 AM to 10:00 PM*

Off-site

Ski shuttle*

Other information

Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
Restaurant
Bar/lounge
Coffee/tea in a common area
Water dispenser

Travelling with children

Children's menu

What to do

Ski shuttle (surcharge)
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Rafting nearby

Working away

24-hour business centre
Computer station

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike storage
Ski storage

Facilities

1 building/tower
Built in 1908
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
Fireplace in reception
Television in common areas
Bike parking
2 hot tubs
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Reusable cups only

Accessibility

Braille/raised signage
Lift
In-room accessibility (selected rooms)
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord

Ski

Ski shuttle (surcharge)
Ski storage
Downhill skiing nearby

Room amenities

Be entertained

LCD television
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Dressing gowns
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Free cot/infant bed
Bed sheets provided

Freshen up

Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper

Stay connected

Free WiFi
Free local calls

More

Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient toilets only

Special features

Dining

Brazen – This restaurant specialises in American cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

The Cascade Lounge – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

Service fee: CAD 2 per accommodation, per night

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately CAD 17 to 22 for adults and CAD 10 to 10 for children
Airport shuttle service is offered for an extra charge of CAD 71 per person (one-way)
Ski shuttle service is offered for an extra charge

Children & extra beds

Airport shuttle service for children up to age 15 costs CAD 35 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Mount Royal

Mount Royal Banff

Mount Royal Hotel

Mount Royal Hotel Banff

Royal Mount Hotel

Mount Royal Hotel Hotel

Mount Royal Hotel Banff

Mount Royal Hotel Hotel Banff

Frequently asked questions

Does Mount Royal Hotel offer free cancellation for a full refund?

Yes, Mount Royal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Mount Royal Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Mount Royal Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mount Royal Hotel?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Mount Royal Hotel?

Yes, an airport shuttle is available from 9:00 AM to 10:00 PM at scheduled times. The charge is CAD 71 per person one-way.

What are the check-in and check-out times at Mount Royal Hotel?

You can check in from 4 PM - 2:00 AM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Mount Royal Hotel and nearby?

Have fun with activities such as hiking, mountain biking and mountain climbing, and practise your swing at the nearby golf course. Soothe your senses in one of the 2 hot tubs or enjoy the use of a garden.

Are there restaurants at or near Mount Royal Hotel?

Yes, Brazen offers American cuisine.

What's the area around Mount Royal Hotel like?

Mount Royal Hotel is located on the Banff Strip, a short 10-minute walk from Banff Station and 13 minutes' walk from Banff Centre for Arts and Creativity. Travellers say that the area is walkable and ideal for skiing.

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Good

20 Sept 2023