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Mount Royal Hotel

3.0 star property
Banff ski hotel with ski shuttle and ski storage

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Mount Royal Hotel

Photo gallery for Mount Royal Hotel

Executive lounge
Terrace/patio
Snow and ski sports
Centennial Room (2 Queen)
Lunch, dinner, brunch served; American cuisine

Overview of Mount Royal Hotel

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
Map
138 Banff Avenue, Banff, AB, T1L 1A7
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 spa tubs
  • Rooftop terrace
  • Breakfast available
  • Ski storage
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • Ski shuttle
  • Terrace
  • 24-hour front desk
For families
  • Free cots/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Centennial Room (1 King)

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Centennial Room (2 Queen)

  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room (Heritage)

  • Sleeps 2
  • 1 King Bed

Room Selected at Check In

  • Sleeps 2
  • 1 Single Bed

About this area

What's nearby

  • In a national park
  • Banff National Park Information Centre - 1 min drive
  • Banff Lake Louise Tourism Bureau - 1 min drive
  • Banff Centre for Arts and Creativity - 2 min drive
  • Fairmont Banff Springs Bowling Centre - 4 min drive
  • Upper Hot Springs - 6 min drive
  • Banff Gondola - 7 min drive
  • Sunshine Village - 20 min drive
  • Banff National Park - 19 min drive

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 10 min walk
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • Tooloulous - 1 min walk
  • The Bear Street Tavern - 3 min walk
  • Hello Sunshine - 4 min walk
  • Cedar House Investments Ltd - 3 min walk
  • Pacini Banff - 7 min walk

About this property

Mount Royal Hotel

Located 2.5 mi (4 km) from Upper Hot Springs, Mount Royal Hotel features a ski shuttle and puts you near winter activities such as downhill skiing and cross-country skiing. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Brazen, which serves American cuisine and is open for lunch and dinner. Other highlights include a rooftop terrace, a terrace and a garden. Ski storage is also available. The convenient parking and overall property condition get good marks from fellow travellers.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 133 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4 PM until 2:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • On-site parking includes off-street options

Transfers

  • Airport shuttle from 9:00 AM to 10:00 PM*

Off-site

  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children's menu

What to do

  • Ski shuttle (surcharge)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1908
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in reception
  • Television in common areas
  • Bike parking
  • 2 hot tubs
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Reusable cups only

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Ski

  • Ski shuttle (surcharge)
  • Ski storage
  • Downhill skiing nearby

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only

Special features

Dining

Brazen – This restaurant specialises in American cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Cascade Lounge – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: CAD 2 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 17 to 22 for adults and CAD 10 to 10 for children
  • Airport shuttle service is offered for an extra charge of CAD 71 per person (one-way)
  • Ski shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle service for children up to age 15 costs CAD 35 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

Does Mount Royal Hotel offer free cancellation for a full refund?
Yes, Mount Royal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mount Royal Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mount Royal Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mount Royal Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Mount Royal Hotel?
Yes, an airport shuttle is available from 9:00 AM to 10:00 PM at scheduled times. The charge is CAD 71 per person one-way.
What are the check-in and check-out times at Mount Royal Hotel?
You can check in from 4 PM - 2:00 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Mount Royal Hotel and nearby?
Have fun with activities such as hiking, mountain biking and mountain climbing, and practise your swing at the nearby golf course. Soothe your senses in one of the 2 hot tubs or enjoy the use of a garden.
Are there restaurants at or near Mount Royal Hotel?
Yes, Brazen offers American cuisine.
What's the area around Mount Royal Hotel like?
Mount Royal Hotel is located on the Banff Strip, a short 10-minute walk from Banff Station and 13 minutes' walk from Banff Centre for Arts and Creativity. Travellers say that the area is walkable and ideal for skiing.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Poor reception
Very unfriendly reception staff and not willing to provide good service
Paul, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bryan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Tiana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Banff
Location is fantastic. Everything else 4 out of 5
Lynda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rizwan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great location downtown but air conditioning bad
VERY DISAPPOINTED WITH AIR CONDITIONING. Had several workers come and try to set the air conditioning to meet our needs but failed every time. We had two rooms 391 and 394 and both same problem. They have each room set for 21.5 celcius which is about 71 degrees but when you're on the third floor and its about 90 degrees outside, you need to set it to 19 or 18.5 to cool it down. But once it cooled down, it would go back to 21.5 and nothing you can do about it. And the place is a maze inside. Great location! Laundry facilities are nice. Restaurant food for breakfast and dinner very good. Overpriced rooms but you're paying for the location. I give the hotel 3 stars. If they fix the air conditioning so that guests can control the temperature, I would give it 4 to 5 stars.
Jeff, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Euijin, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Overall good stay & convenient
Absolutely amazing location in the middle of downtown Banff. Parking is included in your stay which is amazing. Overall amenities were good. The hallways were very long and our room was all the way down at the very end of a hall - down a small flight of stairs which was not convenient for luggages and the window in our room was very small. Other than that, great stay
2-night trip
Verified Hotels.com guest review