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Moose Hotel And Suites

Mountain hotel with spa, near Banff Centre for Arts and Creativity

  • Free WiFi and free parking
From
A$263

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
Rooftop Pool. Image 1 of 111.
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345 Banff Ave, Banff, T1L 1H8, AB, Canada
9.2.Superb.
  • Good location, nice rooms and bar servers were fantastic

    Mar. 15, 2020

  • Great location, good value. Staff and restaurant were great. Parking easy. Ill be back

    Feb. 2, 2020

See all 1,934 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 174 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and 2 spa tubs
  • Breakfast available

For families

  • Fridge
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • In a national park
  • Banff Centre for Arts and Creativity - 11 min walk
  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Tunnel Mountain - 37 min walk
  • Canadian Ski Museum West - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Hotel Room 2 Queen
  • Superior One Bedroom Suite 2 Queens
  • Rooftop 1 Bedroom Suite
  • Rooftop 2 Bedroom Suite
  • Superior King Hotel Room
  • Superior One Bedroom Suite 1 King

What’s around

Landmarks

  • In a national park
  • Banff Centre for Arts and Creativity - 11 min walk
  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Tunnel Mountain - 37 min walk
  • Canadian Ski Museum West - 3 min walk
  • Canada House Gallery - 6 min walk
  • Banff Park Museum - 9 min walk
  • Central Park - 10 min walk
  • Whyte Museum of the Canadian Rockies - 11 min walk
  • Banff Cascades of Time Gardens - 16 min walk

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 8 min walk
map
See on map
345 Banff Ave, Banff, T1L 1H8, AB, Canada

At a glance

Hotel size

  • This hotel has 174 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 50 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Bicycle rentals on site
  • Golfing on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Working away

  • 24-hour business centre
  • Conference space
  • Conference space size (feet) - 2000
  • Conference space size (meters) - 186
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Year Built – 2016
  • Lift
  • ATM/banking
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Meadow Spa & Pools has 9 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
  • Golfing on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Small print

Also known as

  • Moose Hotel Banff
  • Moose Hotel Suites
  • Moose Hotel And Suites Hotel
  • Moose Hotel And Suites Banff
  • Moose Hotel And Suites Hotel Banff
  • Moose Banff

Optional extras

Breakfast costs between CAD 8.00 and CAD 20.00 for adults, and CAD 8.00 and CAD 20.00 for children (approximately)

Pets are allowed for an extra charge of CAD 25 per pet, per night

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Moose Hotel And Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Yes, there's an indoor pool.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 25 per pet, per night. Food and water bowls are available.
  • You can check in from 4 PM - 2 AM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Earl's (3-min walk), Old Spaghetti Factory (4-min walk), and St. James Gate (4-min walk).
  • Have fun during the warmer months with activities such as tennis. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Moose Hotel And Suites also has an indoor pool and a sauna, as well as a fitness center.
9.2.Superb.
  • 10.0.Exceptional

    Everything!! Loved our stay so so much. The hot tub on the roof was incredible after a long day.

    3 night romance trip, Jan. 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing

    Excellent location and beautiful clean hotel. Would definitely recommend staying here!

    Kelly, 1 night trip, Dec. 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved the hotel and location, would absolutely recommend. Great underground heated car park. Only issue was that the shower was very mouldy and needed a good scrub. We booked as it was an Expedia VIP hotel so the we got a $10 voucher for breakfast which for 2 people every day doesn’t really cover it.

    6 night trip, Nov. 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fabulous location and lovely property with excellent facilities. Especially the hot tub. Friendly staff offer a warm welcome. It was GREAT!!

    3 night trip with friends, Oct. 25, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Loved the top floor suite with attached living room and the great views

    2 night romance trip, Aug. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Located on the main drag, good rooms and catering for winter stays as well, walking distance to great restaurants

    2 night family trip, Jul. 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    What a fantastic location/hotel in Banff. Right on the main street, close to restaurants, supermarket and shops. There's a restaurant directly downstairs that's great too. Staff are super friendly and the hotel is beautiful. Rooms are large and clean. Really happy we stayed here and hope one day we will re-visit Banff during the winter months.

    A, 3 night romance trip, Jun. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice Hotel Well Located.

    All round nice hotel. It has great decor, is reasonably new, and service was good. It has one of the best locations in Banff

    Kevin, 1 night romance trip, Jun. 22, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good Location

    Great location and roof top spa. Restaurant was average and the corridors noisy. Overall clean, friendly and a good choice for Banff.

    Nerissa, 1 night trip with friends, Jun. 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Enjoyed the spa everyday with a great mountain view

    2 night family trip, May 13, 2019

    Verified Expedia guest review

See all 1,934 reviews