Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Banff, Alberta, Canada
1 room, 2 adults

Moose Hotel And Suites

3.5-star3.5 stars
345 Banff Ave, Banff, AB, T1L 1H8, Canada

Mountain hotel with spa, near Banff Centre for Arts and Creativity
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Wellness Area
Great wellness & sports facilities
Vibe
Awesome vibe
Pool
Great pool

Moose Hotel And Suites

from A$317
  • Superior Hotel Room 2 Queen
  • Superior One Bedroom Suite 2 Queens
  • Rooftop 1 Bedroom Suite
  • Rooftop 2 Bedroom Suite
  • Superior King Hotel Room
  • Superior One Bedroom Suite 1 King

What’s around Moose Hotel And Suites

Landmarks

  • In a national park
  • Banff Centre for Arts and Creativity - 11 min walk
  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Tunnel Mountain - 37 min walk
  • Canadian Ski Museum West - 3 min walk
  • Canada House Gallery - 6 min walk
  • Banff Park Museum - 9 min walk

Getting around

  • Calgary Intl. Airport (YYC) - 93 min drive
  • Banff Station - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 174 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Electric vehicle charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Golfing on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 2000
  • Conference space size (meters) - 186
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built – 2016
  • Lift
  • ATM/banking
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Meadow Spa & Pools has 9 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
  • Golfing on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Moose Hotel And Suites’s small print

Also known as

  • Moose Hotel Banff
  • Moose Hotel Suites
  • Moose Hotel And Suites Hotel
  • Moose Hotel And Suites Banff
  • Moose Hotel And Suites Hotel Banff
  • Moose Banff

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between CAD 8.00 and CAD 20.00 for adults, and CAD 8.00 and CAD 20.00 for children (approximately)

Pets are allowed for an extra charge of CAD 25 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Moose Hotel And Suites

  • Does Moose Hotel And Suites offer free cancellation for a full refund?
    Yes, Moose Hotel And Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Moose Hotel And Suites?
    Yes, there's free self parking.
  • Is there a pool at Moose Hotel And Suites?
    Yes, there's an indoor pool.
  • Are pets allowed at Moose Hotel And Suites?
    Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 25 per pet, per night.
  • What are the check-in and check-out times at Moose Hotel And Suites?
    You can check in from 4 PM to 2 AM. Check-out time is 11 AM.
  • Are there restaurants at or near Moose Hotel And Suites?
    Yes, there's an onsite restaurant.

Recent reviews

Exceptional 9.4 From 1,558 reviews

Exceptional 10.0
Amazing
Excellent location and beautiful clean hotel. Would definitely recommend staying here!
Kelly, au1 night trip
Exceptional 10.0
Fabulous location and lovely property with excellent facilities. Especially the hot tub. Friendly staff offer a warm welcome. It was GREAT!!
au3 night trip with friends
Exceptional 10.0
Nice Hotel Well Located.
All round nice hotel. It has great decor, is reasonably new, and service was good. It has one of the best locations in Banff
Kevin, au1 night romance trip
Very good 8.0
Good Location
Great location and roof top spa. Restaurant was average and the corridors noisy. Overall clean, friendly and a good choice for Banff.
Nerissa, au1 night trip with friends
Exceptional 10.0
Great hotel. Great location
Great hotel in prime location. Upgraded to 1 bed suite for an extra $20 a night and the extra space was good. Everything about the Moose was good from check in to restaurant
Peter, au3 night romance trip
Very good 8.0
Clean hotel in a great location
Nice, new hotel centrally located in Banff town centre. Short walking distance to shops, restaurants and IGA supermarket. Free undercover parking for guests. Superior 2 Queen rooms were clean, but a little tight with luggage. Bathrooms were spacious and modern. Outdoor corridors to rooms from the lobby might be fine in summer, but it was freezing in winter! Loved the Hotels.com VIP member bonus! A couple of suggestions for improvement: (1) invest in better quality linens - towels were not fluffy and our bed sheets had holes in them. (2) More wardrobe space and hangers would be appreciated.
au3 night family trip
Exceptional 10.0
Snowy Autumn at the Moose Hotel
Wonderfully designed and appointed hotel. Very spacious and great location near central Banff. Staff were very friendly and helpful. Also like the way they have built the hotel around a preserved heritage dwelling. Lots of underground parking that is easy to access. Only improvement is that some access to rooms is open to the elements. Would definitely stay here again but is on the $$ side.
Grant, au2 night romance trip
Very good 8.0
Great hotel in a lovely part of town
We had a lovely stay. Some problems with our wifi, which was eventually sorted out, but had to call we times in one day, to find out what the problem was. We were out & about most of the time, a very comfortable bed & room was lovely. The rooftop spa & fire pit is great, amazing views.
au3 night romance trip
Exceptional 10.0
Great stay
Great location. Friendly efficient staff. Loved Banff and this hotel.
Debra, au2 night family trip
Exceptional 10.0
Great Accommodations!!
Great accommodations! Good price, good room, GREAT location. I would stay there again.
Tracey, ca2 night trip

Moose Hotel And Suites

Is the description of this property not correct? Tell us