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Novotel Swan Valley Vines Resort

Photo gallery for Novotel Swan Valley Vines Resort

Exterior
3 outdoor pools, pool loungers
3 outdoor pools, pool loungers
3 outdoor pools, pool loungers
Room, 2 Queen Beds (Resort) | In-room safe, desk, blackout curtains, iron/ironing board

Overview of Novotel Swan Valley Vines Resort

UNESCO Sustainable Travel Pledge

Novotel Swan Valley Vines Resort

4.0 star property
4-star hotel with golf course, near Float Swan Valley

8.2/10 Very good

829 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$240
Price available on 5/4/2023
Map
Verdelho Drive, The Vines, WA, 6069

Guests rated this location 8.1/10 - Very good

Main amenities
  • Golf course
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • 4 outdoor tennis courts
  • 24-hour fitness centre
  • Children's pool
  • Spa tub
  • Room service
  • 3 coffee shops/cafes
  • Business centre
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • Cookware, dishware and utensils
  • Private bathroom

Room options

About this area

Getting around

  • Perth Airport (PER) - 30 min drive
  • Village Junction Station - 16 min drive
  • Woodbridge Station - 18 min drive
  • East Guildford Station - 19 min drive

Restaurants

  • McDonald's - 6 min drive
  • Jesters Aveley - 4 min drive
  • Subway - 6 min drive
  • The Brook Bar and Bistro - 6 min drive
  • Mouthful Duck - 6 min drive
Map

About this property

Novotel Swan Valley Vines Resort

A great stay at Novotel Swan Valley Vines Resort in The Vines can include a round of golf at the 36-hole course. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or hydrotherapy, and Muscats Restaurant, one of 2 restaurants, serves breakfast and dinner. Other highlights at this upmarket hotel include 3 outdoor pools, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff and overall value.

Languages

Chinese (Mandarin), English, Italian, Japanese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until 6 AM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • 3 coffee shops
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Mini golf
  • Playground
  • Children's menu
  • Pool gate

What to do

  • Tennis
  • Racquetball/squash
  • Golfing
  • Mini golf
  • Winery tours nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (2540 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • 36 holes of golf
  • Golf driving range on-site
  • 3 outdoor pools
  • Full-service spa
  • Golf pro shop on-site
  • Hot tub
  • 4 outdoor tennis courts
  • Massage/treatment rooms
  • Vineyard

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Italian
  • Japanese
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Cookware, dishes and utensils

More

  • In-room safe

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Muscats Restaurant – Overlooking the golf course, this restaurant serves breakfast and dinner. A children's menu is available.
Thge Vines Cafe and Bar – Overlooking the golf course, this café serves lunch and dinner. Guests can enjoy drinks at the bar.
Greenside Cafe – Overlooking the golf course, this café serves breakfast and lunch.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 32 per person
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

<p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Novotel Swan
Novotel Swan Resort
Novotel Swan Valley Vines
Novotel Swan Valley Vines Resort
Novotel Swan Valley The Vines Hotel The Vines
The Novotel Vines Resort Swan Valley The Vines
Novotel Swan Valley Vines
Novotel Swan Valley Vines Resort Hotel
Novotel Swan Valley Vines Resort The Vines
Novotel Swan Valley Vines Resort Hotel The Vines

Frequently asked questions

Does Novotel Swan Valley Vines Resort offer free cancellation for a full refund?
Yes, Novotel Swan Valley Vines Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Swan Valley Vines Resort?
As of 26 Mar 2023, prices found for a 1-night stay for 2 adults at Novotel Swan Valley Vines Resort on 5 Apr 2023 start from AU$240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Swan Valley Vines Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Swan Valley Vines Resort?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Novotel Swan Valley Vines Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Novotel Swan Valley Vines Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Novotel Swan Valley Vines Resort?
You can check in from 2 PM - 6 AM. Check-out time is 10 AM.
What is there to do at Novotel Swan Valley Vines Resort and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Novotel Swan Valley Vines Resort also has 2 bars and a 24-hour fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Novotel Swan Valley Vines Resort?
Yes, there are 2 on-site restaurants, featuring golf course views.
Does Novotel Swan Valley Vines Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Reviews

8.2

Very good

8.5/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Natalie, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Booked 3 rooms that comes with free wifi. Was allocated 3 units that was away from the main area and does not have any wifi connnection. Initiated conversation with the resort and the staff just went MIA/radio silence after a few exchanges. Totally unprofessional.
Verified Expedia guest review

10/10 Exceptional

Jamie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jamie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nurdini Binte, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Pros: pool, beautiful surroundings, clean room. Cons: limited room service options, no expected toiletries (ie body wash for the bath, toothbrush etc), loud outside room.
Verified Wotif guest review

10/10 Exceptional

Lovely comfortable and clean. Heaps of amenities too.
Kylie, 1-night trip
Verified Hotels.com guest review

6/10 Good

We stayed at the resort as a mini getaway after an elopement. We were greeted by a wonderful lady behind the counter whom congratulated me and offered me a free bottle of sparkling as a wedding gift. When we arrived at our room we found stacked rubbish next to our door, which was later removed, yet the card entry effortless. The room smelt of strong bleach, I will add that we checked in 30mins early however the bleach was very overwhelming as the room was not aired out. The room was however very clean besides the hand prints visible on tiles above the toilet and some markings in the shower. The room was quite big and spacious but open and seemed like a waste of space as there was nothing there. The bed was very uncomfortable however the pillows were great. The room is also not soundproof as you can hear every noise outside of your door. The buffet breakfast was quite disappointing as the food was dry and not very fresh tasting. The grounds are beautiful and welcoming however the gardens are not at all visible at night, the Keishi spa was amazing and I couldn’t recommend it enough.
Shanigha, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Friendliness of all the staff. Cleanliness of the accommodation and the resort. Fabulous Golf Course
Coralie, 1-night trip with friends
Verified Wotif guest review

10/10 Exceptional

Relaxing getaway in beautiful surrounds
We had a wonderful overnight stay at The Vines with friends. Spent most of the day on a wine tour and very happy to return to our lovely large clean room for a rest before dinner at the Cafe. Dinner was quixk efficient and delicious with great choices.
Nigel, 2-night trip with friends
Verified Hotels.com guest review