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All properties in Kuala Lumpur, Malaysia
1 room, 2 adults

ANSA Kuala Lumpur

4-star4 stars
101 Jalan Bukit Bintang, Kuala Lumpur, 55100, Malaysia

City-center hotel, steps from Lot 10 Shopping Centre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Wellness
Wellness & sports facilities could be improved
Cleanliness
Quite clean

ANSA Kuala Lumpur

from A$114
  • Deluxe Room
  • Executive Room, 1 King Bed
  • Suite, 1 King Bed
  • Superior Room, 1 Queen Bed
  • ANSA Superior Room
  • ANSA Deluxe Room
  • ANSA Executive Room
  • ANSA Suite

What’s around ANSA Kuala Lumpur

Landmarks

  • In Bukit Bintang
  • Pavilion Kuala Lumpur - 3 min walk
  • Berjaya Times Square - 9 min walk
  • Kuala Lumpur Convention Centre - 13 min walk
  • KLCC Park - 16 min walk
  • Suria KLCC Shopping Centre - 16 min walk
  • Kuala Lumpur Tower - 19 min walk
  • Petronas Twin Towers - 19 min walk

Getting around

  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 31 min drive
  • Kuala Lumpur Masjid Jamek Station - 25 min walk
  • Kuala Lumpur Pasar Seni Station - 29 min walk
  • Kuala Lumpur Sultan Ismail Station - 12 min drive
  • Bukit Bintang Station - 3 min walk
  • Raja Chulan Station - 7 min walk
  • Imbi Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 168 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

ANSA Kuala Lumpur’s small print

Also known as

  • Ansa Kuala Lumpur formerly known as Piccolo Hotel KL
  • Ansa formerly known as Piccolo Hotel KL
  • Ansa Kuala Lumpur formerly known as Piccolo KL
  • Ansa formerly known as Piccolo KL
  • Ansa Kuala Lumpur Hotel
  • Ansa Hotel
  • Piccolo Hotel Kuala Lumpur
  • Ansa Kuala Lumpur (formerly known as Piccolo Hotel KL)
  • ANSA Kuala Lumpur Hotel
  • ANSA Kuala Lumpur Kuala Lumpur
  • ANSA Kuala Lumpur Hotel Kuala Lumpur
  • Ansa formerly known as Piccolo KL
  • ANSA Kuala Lumpur Hotel
  • ANSA Hotel
  • Piccolo Hotel Kuala Lumpur
  • Ansa Kuala Lumpur (formerly known as Piccolo Hotel KL)
  • Ansa Kuala Lumpur formerly known as Piccolo Hotel KL
  • Piccolo Kuala Lumpur
  • Piccolo Kuala Lumpur Hotel

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs MYR 10 per stay

Continental breakfast is offered for an extra charge of MYR 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.2 From 373 reviews

Good 6.0
Not worth a second visit
Booked a last minute trip through hotel.com for 4 people, 2 children at 2 adults and paid extra for breakfast. We chose a room that stated it could accommodate our family. The room allocated had one king size bed and they could not offer any further bedding for the children. Alternatively we could have a room with two single beds! The room also smelled strongly of cigarettes even though we were on a non smoking floor. We complained 3 times and had to request to change room. We were only allocated one key card and had to request another the following day. We were also only given 2 towels and were told we were not allowed more even though I explained there were 4 of us in a room. I had to remind them that they had 4 passports on file and clearly there would be a major health and safety breach if there was a fire and they only had 2 people staying in our room, not 4. They still didn't allocate more towels. No apology either. Breakfast consisted of redeeming vouchers at the Starbucks in the hotel lobby. There was no real management to speak to and we were unimpressed with the hotel and facilities. The location however was excellent
sg3 night family trip
Poor 2.0
Terrible-not coming back even with free upgrade
a. Upon check-in at 2.45pm, was told that no rooms were available. I thought this was strange as housekeeping should have rooms cleaned by that time. When I pointed this out to the staff, the supervisor interjected and suddenly mentioned that there was now a room now available. The reasons why the room was made available after only my mention, is a mystery to me but do reflect some poor handling and / or miscommunication within the staff. b. My Deluxe room given faced the left of Bukit Bintang Lot 10 and was extremely noisy. Loud music and human traffic could be heard until 2am. And afterthat, because my room was facing the Hotel's main airconditiong generators and vents, it was so loud that I had to resort to wearing ear plugs ! c. During my stay, I passed by the front desk close to about 10 times. From my observations, about 80% of the time, it was staffed by only one person. And that staff had to handle inquiries, check-in and check-outs all at the same time. In fact, there are more porters and security staff than the front desk staff. This makes it a terribly slow and inefficient service. d. The only saving grace is that this hotel is ideally located but that is certainly not good enough. For the price paid, one can stay at a much more comfortable and welcoming professionally run hotel (small note; the welcome drink is non existent as they are so understaffed). Note: I have hightlighted this issues with the hotel and emails with the GM.
eddy, sg2 night romance trip
Very good 8.0
KL family visit
Location is superb. Smack in the midst of Bukit Bintang, with Lot 10,Pavilion, Star Gallery etc all within walking distance. Did not get the breakfast as I believed food options are not a problem with so many food courts,cafes and restaurants near us. Service in general is at the most so-so,not particularly enthusiastic and kinda lack luster. Other than the location and spaciousness of the room I honestly don't have much to say about the hotel. Think will try other hotels next time I'm in KL.
sg3 night family trip
Fair 4.0
Misconstrued
The photos shown on their website were exaggerated (usual Real Estate sales style. The room (Superior) was TINY. Basically it was a studio room, with everything in your bedroom (wash basin on the main bench!!??). You had to lean over the bench to see your face when having a shave! Mattress was ROCK hard. You are allowed to make ONE coffee each per day. Drawer space was good. Suitcase space was poor (stumble over it on the floor). No compendium of facilities, what the hotel had to offer its guests, no instructions for anything (TV, Phone, Air Con). No indication of where to have breakfast (in the hotel) - figure it all out for yourself. NOTHING. Less than quarter of a roll of toilet paper left and no replacement in sight (had to ask for a replacement). The door key failed twice. Fixed no worries, but meh. The staff were friendly enough, but showed no passion or caring. The place had no SOUL. the staff had no interest in you as a guest. You could walk in and out of the place and no one cared. Staff just hung around and said hi. Shame - the place was just a joint to put your head down and do your own thing. I'd pay double and stay across the road at the Grand Millenium any day. We thought we would give it a try, but it didn't cut the mustard.
N, auRomance trip
Very good 8.0
The room is very large and secure and at first glance looks clean. But some things need replacing such as one of the curtains has a big black stain on it, the couch is stained all over and either needs a steam or replacement. The location however is great and the staff are very helpful. But one morning room service woke me up, so remember to turn on the do not disturb switch the night before.
auOther trip

ANSA Kuala Lumpur

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