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Room options

View all photos for Executive Room, 2 Single Beds, Business Lounge Access (Club Lounge Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds, Business Lounge Access (Club Lounge Access)

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Grand)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Grand)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access (Grand)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Business Lounge Access (Grand)

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 201 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access (Club Lounge Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access (Club Lounge Access)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Penthouse, 1 King Bed, Business Lounge Access (Club Lounge Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Penthouse, 1 King Bed, Business Lounge Access (Club Lounge Access)

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms

  • 97 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

At a glance

Hotel size

  • 607 rooms
  • Arranged over 29 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (MYR 30 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Shopping
  • Access to nearby outdoor pool
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2002
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Partially open bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Reviews

8.4

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic
Food was wonderful. Superb. Extremely haloful staff. Wonderful stay.
William, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Just horrendous
Horrible experience starting with the checkin. After writing to them without an answer for an early checkin, i arrive at the hotel at 7 AM with a 5yo after more than 10 hours of flight. I ask them to change me some money for the taxi and they say that there is an atm near by at 5 minutes walk. Thank you sir, let me grab my child and walk for 5 minutes because we are not tired at all. After that, they asked me for a early checkin fee that was more than what I paid for the room itself. After getting mad (meanwhile they were laughing like they had a lunatic person in front of them) they said : ok 50 euros then. I have paid 50 euros (no receipt, no bill). At breakfast, average products, when I went for a coffee the waiter took the rests from my plate and put them in my child's plate. When i come to the table she was eating her stuff with my rests aside on her plate. I can’t imagine how this hotel is a 5 star hotel. I will make a complain also directly to them. The service is horrible, just horrible. You are so business oriented and not human oriented. I have changed the hotel after one night.
Ana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic Hotel. Great location.
The aspects that stood out to us were: Great location. Few minutes walk to Pavilion shopping centre and link Bridge access to KLCC. Great choice of restaurants around Friendly and welcoming staff in all areas Especially impressed by the Sedap restaurant chef who made us bbq buns when it was not in the menu. Nice decent size rooms. Nespresso machine Not a big deal but on our departure, we requested for assistance for our luggage but no one came after we waited for a while so we had to move our luggage to the lobby ourselves. Restaurant service was great. Taste rating 3/5
Lim C, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

ENG KIONG, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

ENG KIONG, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Room is big and spacious. Love the shower, water is strong, and we could use the jet stream of water as a massager after a long day out. Breakfast was good and like the most was the local bread with spread like kaya, peanut butter, Nutella and condense milk to choose from.
CHENG, 3-night trip
Verified Hotels.com guest review

4/10 Fair

I didn’t like the staff not responding on time for reservation which resulted me booking twice nor replying to my email. No apology whatsoever. This is pathetic.
Mohammed, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Jantan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was helpful and friendly
He Sheng, 2-night family trip
Verified Expedia guest review