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Pullman Kuala Lumpur City Centre Hotel & Residences

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Exterior
Outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Club Penthouse, 1 King Bed, Business Lounge Access (Club Lounge Access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Pullman Kuala Lumpur City Centre Hotel & Residences

UNESCO Sustainable Travel Pledge

Pullman Kuala Lumpur City Centre Hotel & Residences

5-star property
Luxury hotel with spa, near Pavilion Kuala Lumpur

8.4/10 Very good

1,005 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is AU$144
Price available on 29/1/2023
Map
No. 4 Jalan Conlay, Kuala Lumpur, 50450

Room options

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 2 min walk
  • KLCC Park - 10 min walk
  • Suria KLCC Shopping Centre - 13 min walk
  • Petronas Twin Towers - 15 min walk
  • Berjaya Times Square - 16 min walk
  • Petaling Street - 10 min drive
  • Kuala Lumpur Tower - 10 min drive
  • Merdeka Square - 12 min drive
  • Kuala Lumpur Sentral - 10 min drive
  • Mid Valley Megamall - 17 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 40 min drive
  • Kuala Lumpur International Airport (KUL) - 44 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Kuala Lumpur Masjid Jamek Station - 30 min walk
  • Raja Chulan Station - 7 min walk
  • Bukit Bintang Station - 10 min walk
  • Bukit Nanas Station - 17 min walk
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • La Boca - 2 min walk
  • Village Roast Duck - 2 min walk
  • Serai - 2 min walk
  • Tokyo Teppan - 2 min walk
  • Hakka Restaurant - 2 min walk
Map

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Putting you in a great location, within a short 10-minute walk of Pavilion Kuala Lumpur and KLCC Park, Pullman Kuala Lumpur City Centre Hotel & Residences offers an airport shuttle (available 24 hours) for MYR 300 per vehicle one way. Guests can visit the spa to be pampered with massages, facials or body scrubs, and Sedap, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the local sightseeing and comfortable guest rooms. The property is only a short walk to public transportation: Raja Chulan Station is 7 minutes and Bukit Bintang Station is 10 minutes.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 607 rooms
  • Arranged over 29 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 10:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (MYR 30 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Shopping
  • Access to nearby outdoor pool
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2002
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Malay

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Partially open bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Vibes Spa has massage/treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Sedap – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Red – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Enju – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open selected days.
Blu Bar – On-site bar. Open daily.
Terrace Poolside Grill – On-site bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: MYR 200.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of MYR 65.00 for adults and MYR 32.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 300 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge

Parking

  • Valet parking costs MYR 30 per day

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Prince Kuala Lumpur
Kuala Lumpur Hotel Prince
Kuala Lumpur Prince
Kuala Lumpur Prince Hotel
Prince Hotel
Prince Hotel Kuala Lumpur
Prince Kuala Lumpur
Prince Kuala Lumpur Hotel
Pullman Kuala Lumpur City Centre Hotel
Pullman Kuala Lumpur City Centre
Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Frequently asked questions

Does Pullman Kuala Lumpur City Centre Hotel & Residences offer free cancellation for a full refund?
Yes, Pullman Kuala Lumpur City Centre Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pullman Kuala Lumpur City Centre Hotel & Residences?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Pullman Kuala Lumpur City Centre Hotel & Residences on 29 Jan 2023 start from AU$144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pullman Kuala Lumpur City Centre Hotel & Residences?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Pullman Kuala Lumpur City Centre Hotel & Residences?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, there's free self parking.
Is an airport shuttle service offered by Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, an airport shuttle is available. The charge is MYR 300 per vehicle one way.
What are the check-in and check-out times at Pullman Kuala Lumpur City Centre Hotel & Residences?
You can check in from 2:00 PM - 10:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out is available.
What is there to do at Pullman Kuala Lumpur City Centre Hotel & Residences and nearby?
Pullman Kuala Lumpur City Centre Hotel & Residences has 2 bars, a spa and an outdoor pool, as well as a 24-hour fitness centre, an arcade and a garden.
Are there restaurants at or near Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, there are 4 on-site restaurants, featuring international cuisine. Nearby restaurants include Suki-Ya (3-min walk), The Pressroom (4-min walk) and The Coffee Bean & Tea Leaf (4-min walk).
What's the area around Pullman Kuala Lumpur City Centre Hotel & Residences like?
Pullman Kuala Lumpur City Centre Hotel & Residences is in Kuala Lumpur City Centre, a short 7-minute walk from Raja Chulan Station and 10 minutes' walk from KLCC Park. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.3/10

Amenities

8.1/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent location and rooms
Excellent stay the new grand rooms have been slightly refresh great to know that the zircons now come fully adjustable and they work great. Always stayed here for work or leisure. The staff are friendly and even made up the room for my wife's birthday with a nice cake. Thank you!
Melvin, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staffs at Pullman KL
All the staffs were very friendly and helpful during our stay. Hotel looks a little dated though and my room was facing a construction site.
Adrian, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Good Hotel in a good location
Good hotel and centrally located. Clean room and sumptious breakfast. Room service was delayed
SUNIL, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Their service needs improvement
My room was locked and they have one engineer only which was not exist that let me stay more than 45 minutes to come and fix it which not take two minutes!!!
1-night trip
Verified Hotels.com guest review

6/10 Good

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff members are very helpful
Chitra, 2-night romance trip
Verified Wotif guest review

2/10 Poor

will not have Pullman in my future list.
Chan Yong, 1-night family trip
Verified Expedia guest review

6/10 Good

Room 1121 is quite old
YUEN, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Zheng Dhong, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Martyn, 9-night business trip
Verified Hotels.com guest review