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Four Points by Sheraton Kuala Lumpur, Chinatown

Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

Property amenity
In-room safe, desk, laptop workspace, blackout curtains
Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Suite, 1 Bedroom, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Overview of Four Points by Sheraton Kuala Lumpur, Chinatown

Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property
4-star hotel with 2 restaurants, near Jamek Mosque

9.2/10 Superb

91 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$112
Price available on 21/12/2022
Map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Room service
  • 5 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In Golden Triangle
  • Berjaya Times Square - 22 min walk
  • Pavilion Kuala Lumpur - 31 min walk
  • Suria KLCC Shopping Centre - 36 min walk
  • KLCC Park - 37 min walk
  • Petronas Twin Towers - 37 min walk
  • Mid Valley Megamall - 45 min walk
  • Petaling Street - 1 min drive
  • Merdeka Square - 3 min drive
  • Kuala Lumpur Sentral - 5 min drive
  • Kuala Lumpur Tower - 11 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive
  • Kuala Lumpur International Airport (KUL) - 56 min drive
  • Kuala Lumpur Pasar Seni Station - 5 min walk
  • Kuala Lumpur Station - 13 min walk
  • Kuala Lumpur KTM Komuter Station - 13 min walk
  • Maharajalela Station - 5 min walk
  • Plaza Rakyat Station - 11 min walk
  • Tun Sambanthan Station - 20 min walk

Restaurants

  • Leaf & Co - 4 min walk
  • Lucy In The Sky Cafe - 4 min walk
  • Coffee Amo - 4 min walk
  • Kedai Makanan Daun Pisang Vinny Jeyaa - 5 min walk
  • Kim Lian Kee - 5 min walk

About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

At Four Points by Sheraton Kuala Lumpur, Chinatown, you'll be within a 10-minute drive of Berjaya Times Square and Mid Valley Megamall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Quan's Kitchen, one of 2 restaurants, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a 24-hour fitness centre and a bar/lounge. The property is only a short walk to public transportation: Maharajalela Station is 5 minutes and Plaza Rakyat Station is 11 minutes.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 318 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (MYR 5 per day)
  • On-site valet parking (MYR 20 per day)
  • Wheelchair-accessible parking and van parking on site
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Working away

  • 5 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2019
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Close-captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Low-height worktop and sink
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps
  • Restaurant dining guide

Special features

Dining

Quan's Kitchen – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.
Lady Yi's Tea House – This café only serves light fare. Open daily.
Jann – Overlooking the pool, this cocktail bar serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 60 for adults and MYR 30 for children (approximately)

Children & extra beds

  • Rollaway beds are available for MYR 80.0 per night

Parking

  • Covered self-parking costs MYR 5 per day
  • Valet parking costs MYR 20 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Frequently asked questions

Does Four Points by Sheraton Kuala Lumpur, Chinatown offer free cancellation for a full refund?
Yes, Four Points by Sheraton Kuala Lumpur, Chinatown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Four Points by Sheraton Kuala Lumpur, Chinatown?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Kuala Lumpur, Chinatown on 21 Dec 2022 start from AU$112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Four Points by Sheraton Kuala Lumpur, Chinatown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Four Points by Sheraton Kuala Lumpur, Chinatown?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Four Points by Sheraton Kuala Lumpur, Chinatown?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Four Points by Sheraton Kuala Lumpur, Chinatown?
Yes. Self-parking costs MYR 5 per day. Valet parking costs MYR 20 per day.
What are the check-in and check-out times at Four Points by Sheraton Kuala Lumpur, Chinatown?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Four Points by Sheraton Kuala Lumpur, Chinatown and nearby?
Four Points by Sheraton Kuala Lumpur, Chinatown has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Four Points by Sheraton Kuala Lumpur, Chinatown?
Yes, there are 2 on-site restaurants, featuring al fresco dining, local and international cuisine and pool views. Nearby restaurants include Leaf & Co (4-min walk), Lucy In The Sky Cafe (4-min walk) and Coffee Amo (4-min walk).
What's the area around Four Points by Sheraton Kuala Lumpur, Chinatown like?
Four Points by Sheraton Kuala Lumpur, Chinatown is in Golden Triangle, a short 5-minute walk from Maharajalela Station and 5 minutes' walk from Petaling Street.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Steven, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Guan Ding, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place!
Philip, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended and attractive price
Superb hotel, top notch hotel for the price i paid. Extremely good location, clean room, friendly staff. You are basically at the end of the busy street, quiet and walking distance to all sights at Chinatown.
Yap, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent except for room service
Excellent. I called more than 3 hours to put in my order for 6 pm. At 6:05 i called and did not have my door. Then tgey founnd it. I was for fried fish and fanta orange. At 6:30 they brought a boiled fish and orange juice. I sent it back. At 7 they brought baked fish and gingerale. At 8, they brought a badly battered badly tasting fried fish. I gave up. I had to eat. They had dunked the first fish in batter and fried it. I had seen thr dish. Its a whole sea bass fried and served whole with chili on the side. By this time i had complained to the dining manager and assistant hotel manager. I was disappointed. The next night i ate in the restaurant and had the seabass the way it was meant to be. They were extra nice to me. But i was very disappointed because it was a huge incident in a top notch hotel.
Monica, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

KL Time
Very helpful staff, hotel has great views and a good size pool + the hotel is in a great location to Chinatown and using local transport is close to main must see areas within KL
Georgina, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

HUNG SENG, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The bedsheet, and some of the bath towels were slightly stained. The water drainage for shower is slightly poor, have to shower with feet in soapy water for every shower. Otherwise, location is very convenient and service is good.
Jocelyn, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

All ok
Chin Yam, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

LAY CHIN, 3-night trip
Verified Hotels.com guest review