Nestled near Victoria Harbour, JEN Hong Kong by Shangri-La offers a vibrant retreat. Enjoy Malaysian cuisine at Cafe Malacca or unwind with dry cleaning/laundry services and express check-out. With high-speed WiFi, a 24-hour gym, and helpful multilingual staff this hotel is perfect for exploring the nearby Soho area.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Parking available
Bar
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
24-hour fitness centre
Seasonal outdoor pool
Room service
Coffee shop/cafe
Business centre
Meeting rooms
Limo/town car service
24-hour front desk
Coffee/tea in a common area
Feel at home (6)
Children stay free
Fridge
Private bathroom
Separate bedroom
Premium TV channels
Daily housekeeping
The current price is AU$202
AU$202
includes taxes & fees
18 May - 19 May
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Deluxe Harbour View Queen Room
Deluxe Harbour View Queen Room
Highlights
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
21 sq m
Harbour view
Sleeps 2
1 Queen Bed
View all photos for Superior City View Queen Room
Superior City View Queen Room
Highlights
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
21 sq m
City view
Sleeps 2
1 Queen Bed
View all photos for Club Room, 1 Queen Bed, Mountain View
Club Room, 1 Queen Bed, Mountain View
Highlights
Air conditioning
Club Lounge
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
21 sq m
Mountain view
Sleeps 2
1 Queen Bed
View all photos for Club Room, 1 Queen Bed, Harbour View
Hong Kong - Macau Ferry Terminal - 2 min drive - 2.5 km
Soho - 3 min drive - 3.2 km
Lan Kwai Fong - 4 min drive - 3.6 km
Hong Kong Convention and Exhibition Centre - 5 min drive - 4.9 km
Getting around
Hong Kong International Airport (HKG) - 31 min drive
Hong Kong Wan Chai Station - 5 min drive
Hong Kong Austin Station - 5 min drive
Hong Kong Admiralty Station - 5 min drive
Shek Tong Tsui Terminus Tram Stop - 2 min walk
Whitty Street Depot Tram Stop - 3 min walk
Hill Road Tram Stop - 3 min walk
Restaurants
Café Malacca 馬來一菜館 - 1 min walk
麥當勞 - 1 min walk
Itacho Sushi 板長壽司 - 1 min walk
Chung Kee Dessert - 1 min walk
14 South Lane - 2 min walk
About this property
JEN Hong Kong by Shangri-La
JEN Hong Kong by Shangri-La puts you a short five-minute drive from Hong Kong - Macau Ferry Terminal and University of Hong Kong. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Malacca, which serves Malaysian cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers like that it's only a short walk to public transportation: Shek Tong Tsui Terminus Tram Stop is 2 minutes away and Whitty Street Depot Tram Stop is 3 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
DONE
Hotel size
283 rooms
Arranged over 28 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
On-site parking is limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Conference space (1033 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre
Seasonal outdoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Electrical adapters/chargers
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Dining
Cafe Malacca – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch and dinner. Reservations are required.
Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.
Club Lounge – This rooftop bar overlooks the ocean. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately HKD 238 for adults and HKD 238 for children
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 7:30 PM
The seasonal pool is open from June to September
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Also known as
Hong Kong Traders
Hong Kong Traders Hotel
Traders Hong Kong
Traders Hong Kong Hotel
Traders Hong Kong Shangri-La
Traders Hotel Hong Kong
Traders Hotel Hong Kong Shangri-La
Traders Hotel Shangri-La Hong Kong
Traders Shangri-La Hong Kong
Traders Shangri-La Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Jen
Jen Hong Kong
Jen Hotel Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong Shangri-La
Jen Hong Kong Shangri-La
Hotel Hotel Jen Hong Kong by Shangri-La Hong Kong
Hong Kong Hotel Jen Hong Kong by Shangri-La Hotel
Hotel Hotel Jen Hong Kong by Shangri-La
Hotel Jen Hong Kong by Shangri-La Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong
Hotel Jen Hong Kong by Shangri La
Hotel Jen Shangri-La
Jen Shangri-La
Frequently asked questions
Does JEN Hong Kong by Shangri-La offer free cancellation for a full refund?
Yes, JEN Hong Kong by Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JEN Hong Kong by Shangri-La?
Yes, there's a seasonal outdoor pool. Guests have pool access from 7:30 AM to 7:30 PM.
Are pets allowed at JEN Hong Kong by Shangri-La?
Sorry, pets aren't allowed.
Is parking offered on site at JEN Hong Kong by Shangri-La?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at JEN Hong Kong by Shangri-La?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at JEN Hong Kong by Shangri-La and nearby?
JEN Hong Kong by Shangri-La has a seasonal outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near JEN Hong Kong by Shangri-La?
Yes, Cafe Malacca offers Malaysian cuisine and ocean views.
What's the area around JEN Hong Kong by Shangri-La like?
JEN Hong Kong by Shangri-La is in Central & Western District, a short 2-minute walk from Shek Tong Tsui Terminus Tram Stop and 6 minutes' walk from University of Hong Kong. Travellers say that the hotel is in a great location.
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JEN Hong Kong by Shangri-La Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Bed
View
Bus
Breakfast
Subway
Shower
What guests liked
The property is surrounded by many restaurants and offers convenient access to various dining options. (12 reviews)
The rooftop pool offered a beautiful view of the city and was a wonderful experience. (5 reviews)
The gym is well-equipped and suitable for both cardio and strength training. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
28 Apr 2025
Good choice near HKU
Convenient location with steps to MRT station, and hotel staffs are friendly and helpful.
Verified traveller
3-night trip
10/10 Exceptional
23 Apr 2025
Convenient
Quiet
Enoch
Enoch, 4-night trip
10/10 Exceptional
22 Mar 2025
We would come back
Very comfortable. Great location for us adjacent to HKU. Very accessible to the MTR
Rob
Rob, 8-night trip
8/10 Very good
10 Dec 2024
Nice clean hotel, friendly staff.
HAO
HAO, 4-night trip
10/10 Exceptional
27 Jan 2025
Nice area to be in, easy access to MTR with traditional hk food options nearby.
Thomas
Thomas, 2-night trip
10/10 Exceptional
20 Jan 2025
Very convenient location near mtr. Good food options nearby.
Johanna
Johanna, 4-night trip
10/10 Exceptional
29 Jan 2025
Staff were very friendly and helpful at the front desk. Close to HKU MTR exit and the A10 airport bus stop.
Rosana
Rosana, 2-night trip
8/10 Very good
1 Mar 2025
Nice & Convenient Hotel
Lovely hotel with friendly staff (Jason was ant the front desk), and service. The hotel is probably a little bit outdated and some upgrade might help. Hotel location is really convenient, right next to airport bus A10 line and HKU MTR station. I stayed here 4-5 times and still love this area!
David
David, 4-night trip
8/10 Very good
5 Jan 2025
Good location, next to MTR station
Van Kiet
Van Kiet, 5-night trip
10/10 Exceptional
19 Dec 2024
We had an excellent stay at Jen hotel! It was very clean, accessible, and the entire staff are really nice and helpful, especially our room attendant Fei Fei!
Lily
8/10 Very good
1 Feb 2025
Yes, I like it. Near to MTR stations and many good restaurants around it.
Tuan
Tuan, 7-night trip
10/10 Exceptional
28 Jan 2025
Excellent location . Beautiful . Spacious water view hotel . Clean and modern n . Will come back again for sure
Gregory
Gregory, 3-night trip
10/10 Exceptional
12 Nov 2024
Very convenient, lots of eateries, stuff is good.
Anne
Anne, 6-night trip
10/10 Exceptional
14 Nov 2024
Close to subway station, lots of eateries in the area.
Anne
Anne, 3-night trip
10/10 Exceptional
3 Jan 2025
Engaged in Hong Kong
It was a lovely hotel. We got engaged and it was the perfect place.
Nick
Nick, 8-night trip
10/10 Exceptional
20 Nov 2024
Conveniently located with money exchange across the street. Lots of places to eat and shopping mall nearby
Geraldine
Geraldine, 1-night trip
10/10 Exceptional
21 Oct 2024
Wonderful stay
It's amazing, we were upgraded to a high-level with harbour view.
Man
Man, 2-night trip
10/10 Exceptional
10 Mar 2025
JEN - a hotel that I happy to give 5 stars
Family of 4. We had the connecting rooms so we could stay together throughout our stay.
The room is roomy and the Queen size bed feels like a King
Services (both front desk service & room service) are great.
Check out the swimming pool and gym on the 28th floor. the view from 28th floor is fabulous.
did I say great customer services at the front desk?! on a rainy day, ask them for an umbrella.
Location: very close to MTR
Gilbert
Gilbert, 7-night trip
6/10 Good
24 Jan 2025
Dated and outside of the main tourist area. Stay on the other side of the river near sky 100. Decent enough rooms and staff were lovely. Some shops and supermarkets nearby, and a McDonald’s, but not a modern area
Jen
Jen, 4-night trip
10/10 Exceptional
4 Nov 2024
Short trip to HK
Nice view
Quiet
Convenient
Enoch
Enoch, 3-night trip
10/10 Exceptional
14 Nov 2024
Handy location
Heather
Heather, 3-night trip
10/10 Exceptional
8 May 2024
Friendly staff and great location.
Yuyao
Yuyao, 2-night trip
10/10 Exceptional
7 Dec 2024
Very comfortable
Robin
Robin, 3-night trip
6/10 Good
24 Nov 2024
Hotel is a lot older than the pictures make out!
Lachlan
Lachlan, 3-night trip
10/10 Exceptional
18 Sept 2024
Still one of the best
Excellent staff, well-maintained property, great location