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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Grosvenor House, a Luxury Collection Hotel, Dubai

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's pool
Al Emreef Street, Dubai, 118500, United Arab Emirates

5-star beach hotel with spa, near The Walk
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

UAE may have travel restrictions in place due to COVID-19. Find out more

  • What not to love....great property. Convenient to use the facilities of their sister…Jun. 9, 2019
  • Hotel staff were very accomodating and helpful. The facilities were amazing. The location…Nov. 29, 2018

Grosvenor House, a Luxury Collection Hotel, Dubai

from A$244
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Premier Room, 1 King Bed
  • Premier Twin Room
  • Deluxe Suite, 1 Bedroom
  • Deluxe Suite, 1 Bedroom
  • Junior Suite, 1 Double Bed
  • Premier Suite, 1 King Bed
  • Premier Suite, 1 Double Bed
  • Executive Suite, 1 King Bed
  • Executive Suite
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Apartment, 3 Bedrooms
  • Signature Apartment, 1 Bedroom
  • Signature Apartment, 2 Bedrooms
  • Signature Apartment, 3 Bedrooms

What’s around Grosvenor House, a Luxury Collection Hotel, Dubai

Landmarks

  • In Jumeirah Beach Residence
  • The Walk - 9 min walk
  • Dubai Marina Mall - 20 min walk
  • Jumeirah Beach - 22 min walk
  • Skydive Dubai - 23 min walk
  • Emirates Golf Club - 43 min walk
  • The Beach Mall - 23 min walk
  • American University of Dubai (AUD) - 26 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 26 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 30 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 41 min drive
  • Damac Station - 11 min walk
  • Jumeirah Lake Towers Station - 27 min walk
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 750 rooms
  • This hotel is arranged over 45 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • UAE may have travel restrictions in place due to COVID-19.
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free valet parking on site

Offsite

  • Free area shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Marina on site
  • Beach towels
  • Pool sunloungers
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business centre
  • Number of meeting rooms - 6
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 2004
  • Lift
  • ATM/banking
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • Arabic
  • English
  • German
  • Italian
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

B/Attitude Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Buddha Bar - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Toro Toro - This restaurant specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Indego by Vineet - Overlooking the ocean, this restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Rhodes W1 - Overlooking the ocean, this restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Sloanes - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Recreation

On Site

  • Marina on site
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site

Nearby

  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby

Grosvenor House, a Luxury Collection Hotel, Dubai’s small print

Also known as

  • Grosvenor House Luxury Collection Hotel Dubai
  • Grosvenor House Luxury Collection Hotel
  • Grosvenor House Luxury Collection Dubai
  • Grosvenor House Luxury Collection
  • Grosvenor House, a Luxury Collection Hotel, Dubai Hotel
  • Grosvenor House, a Luxury Collection Hotel, Dubai Dubai
  • Grosvenor House, a Luxury Collection Hotel, Dubai Hotel Dubai
  • Grosvenor House Luxury Collection Hotel
  • Grosvenor House Luxury Collection Dubai
  • Grosvenor House Luxury Collection
  • Grosvenor House Dubai
  • Grosvenor House Hotel
  • Grosvenor House Hotel Dubai
  • Grosvenor Hotel Dubai
  • Grosvenor House Luxury Collection Hotel Dubai

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7:00 AM to 8:00 PM.
  • Parking height restrictions apply.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: AED 20 per accommodation, per night
    • New Year's Eve (31 December) Gala Dinner per adult: AED 1900.00
    • New Year's Eve (31 December) Gala Dinner per child: AED 950.00 (from 5 to 15 years old)
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

    Optional extras

    Rollaway beds are available for AED 360.0 per night

    Buffet breakfast is offered for an extra charge of AED 170 per person (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Grosvenor House, a Luxury Collection Hotel, Dubai

    • Does Grosvenor House, a Luxury Collection Hotel, Dubai offer free cancellation for a full refund?
      Yes, Grosvenor House, a Luxury Collection Hotel, Dubai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Grosvenor House, a Luxury Collection Hotel, Dubai?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Grosvenor House, a Luxury Collection Hotel, Dubai?
      Yes, there's free self and valet parking.
    • Is there a pool at Grosvenor House, a Luxury Collection Hotel, Dubai?
      Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
    • Are pets allowed at Grosvenor House, a Luxury Collection Hotel, Dubai?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Grosvenor House, a Luxury Collection Hotel, Dubai?
      You can check in from 2:00 PM to midnight. Check-out time is noon. Contactless check-in and check-out are available.
    • Are there restaurants at or near Grosvenor House, a Luxury Collection Hotel, Dubai?
      Yes, there are 6 onsite restaurants, featuring Asian cuisine and ocean views. Nearby restaurants include Massimo's Italian Restaurant (6-min walk), Xiao Wei Yang Hot Pot (8-min walk), and Observatory (8-min walk).

    Recent reviews

    Exceptional 9.8 From 661 reviews

    Exceptional 10.0
    Best staff in Dubai
    Dubai has no shortage of luxury hotels and I have stayed at most by now . While Grosvenor House looks similar to other luxury hotels from facilities point of view , it is the staff that stands out every time and make the hotel unique , they are well trained and obviously like their job and do it well . I do believe that the company here looks after the staff and they reciprocate that in how they do their job . I like the environment that creates and happy to spend in this hotel . while all staff I encountered during this 3 nights stay were fantastic , "Aros " from front desk stood out and I left with the impression that I need not to look anywhere else when in Dubai .
    Nas, au4 night trip
    Exceptional 10.0
    Exceptional stay from start to finish
    Exceptional from start to finish. After a long flight, all of our needs were exceeded on arrival. From top to bottom, the hotel and staff excelled. We could not have been happier with our stay.
    Gavin, ie4 night trip
    Exceptional 10.0
    5 nights at this great hotel
    Veronika, ie5 night trip
    Exceptional 10.0
    Absolutely Heavenly
    Staff, room, facilities, responsiveness, everything was perfect! Even was able to bring a guest for the day to go to the pool. Stayed in Tower 1 and it was very quiet.
    Amanda, ca4 night trip
    Exceptional 10.0
    great hotel
    Very helpful staff, considering the hotel was not full due to this dreaded cronavirus . Let’s hope it blows over
    Navid, gb2 night business trip
    Exceptional 10.0
    This is our third stay.... love this hotel so much!!!
    Clare, gb6 night romance trip
    Exceptional 10.0
    This property is nothing short of fantastic! The staff, ease of getting around the hotel, options for food and drinks and amenities were all excellent. I travel throughout the year, usually staying in only VIP approved hotels and I’m not quite sure why this is not on the list. The reviews were exceptional hence selecting the hotel in the first place. I would highly recommend to friends and family and most definitely will be returning to Grosvenor House Dubai. Well done!
    gb4 night romance trip
    Exceptional 10.0
    Beautiful hotel. Staff were lovely and couldn't do enough. Good location. Good to have the shuttle to the private beach in the sister hotel as well.
    gb4 night trip
    Exceptional 10.0
    Elegant and classy hotel with excellent staff service. Many restaurants to choose from and the pool area lovely. The 5th floor lounge which you get with premium rooms well worth the extra cost. Food there was excellent. Close to a nice marina walk and access to African and Eastern for purchase of wine at a good price. Hop on bus stop nearby which was well worth purchasing.
    SAllah, ca3 night family trip
    Exceptional 10.0
    I liked everything. The breakfast was awesome! The staff goes over and beyond to make your stay pleasant and unique.
    Renata, us3 night romance trip

    Grosvenor House, a Luxury Collection Hotel, Dubai

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