In the heart of a shopping district, Hotel Casino Grand Vía Dorada offers a convenient retreat with continental breakfast and on-site spa services like body scrubs and manicures. Take advantage of free self parking, high-speed WiFi, a hair salon for last-minute touch-ups, dry cleaning/laundry services to refresh your wardrobe. Previous guests rave about the helpful staff.
Av Ferrocarril Central 121, Zona Plateada, Pachuca, HGO, 42080
What's nearby
Mundo Futbol Interactive Center - 6 min walk
Galerias Pachuca Mall - 10 min walk
El Rehilete Museum - 3 min drive
Hidalgo Stadium - 4 min drive
Monumental Clock of Pachuca - 7 min drive
Getting around
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive
Benito Juarez International Airport (MEX) - 86 min drive
Airport shuttle (surcharge)
Restaurants
La Guelaguetza - 8 min walk
La Tartine - 6 min walk
Cake House - 1 min walk
Tacos Memo - 4 min walk
Hortenza - 7 min walk
About this property
Hotel Casino Grand Vía Dorada
Try your luck at the casino when you stay at Hotel Casino Grand Vía Dorada in Pachuca. You can indulge in facials or manicures and pedicures. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
89 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 6 kg per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free cooked-to-order breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Private dining
Travelling with children
Local/corner shop
What to do
Shopping
Bingo
Sports book
Winery tours nearby
Working away
Business centre
Meeting rooms
Co-working spaces
Conference centre (1227 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Romance packages
Facilities
ATM/banking
Television in common areas
Communal living room
Fitness centre
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Casino
7 casino gaming tables
5 casino slot machines
Casino VIP room
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in hallways
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
40-inch Smart TV
Premium cable channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Food and drink
Champagne service
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 2500 per vehicle (one-way. Maximum occupancy 4)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 300 per pet, per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 76489438
Also known as
HOTEL VÍA DORADA
Casino Via Dorada Pachuca
Hotel Casino Grand Vía Dorada Hotel
Hotel Casino Grand Vía Dorada Pachuca
Hotel Casino Grand Vía Dorada Hotel Pachuca
Frequently asked questions
Does Hotel Casino Grand Vía Dorada offer free cancellation for a full refund?
Yes, Hotel Casino Grand Vía Dorada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casino Grand Vía Dorada?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 6 kg per pet. There's a charge of MXN 300 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Casino Grand Vía Dorada?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Casino Grand Vía Dorada?
Yes, an airport shuttle is available. The charge is MXN 2500 per vehicle one-way.
What are the check-in and check-out times at Hotel Casino Grand Vía Dorada?
Check-in start time: 3:00 PM; check-in end time: 12:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Casino Grand Vía Dorada?
Yes, the 1507 square-foot casino features 5 slot machines and 7 gaming tables. Bingo and bookmaker are offered.
What is there to do at Hotel Casino Grand Vía Dorada and nearby?
Hotel Casino Grand Vía Dorada has a casino and a fitness centre.
What's the area around Hotel Casino Grand Vía Dorada like?
Hotel Casino Grand Vía Dorada is located on the boardwalk, a short 10-minute walk from Galerias Pachuca Mall and 5 minutes' walk from International Soccer Hall of Fame.
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Hotel Casino Grand Vía Dorada Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Apr 2024
comfortable, clean, friendly staff, great breakfast.!
Laura
Laura, 1-night trip
10/10 Exceptional
3 May 2024
One of the latest casino and hotel in the area. With a great Steak house and
Manuel
Manuel, 2-night trip
10/10 Exceptional
16 Mar 2024
Great option, definitely will be back!
Nadia
Nadia, 1-night trip
10/10 Exceptional
11 Sept 2023
Excellent place to stay, gamble and do shopping. Nice and clean hotel with great customer service
Mara
Mara, 1-night trip
10/10 Exceptional
22 Aug 2023
The place is nice and clean. Staff is great, specially the person in the front desk. Excellent place to stay!
Mara
Mara, 1-night trip
6/10 Good
15 Sept 2024
grumpy workers When I was leaving I had to wait a long time tu check out All the service was bad. I will never stay at this hotel again.
Victor
Victor, 1-night trip
4/10 Fair
11 Feb 2024
The shower sets are loose and the toilet seat was dirty.
José
José, 1-night trip
6/10 Good
30 Sept 2024
Very rarely do I give a review but this time I think it's important.
It's a new, nice and clean hotel with great rooms.
Not one word of English spoken at the reception desk!
The hotel was under renovation and first we were offered a room with no window and renovation in the hallway just outside the room. Went to the reception to ask for another room, since we have booked a room with cityview. We were given another bigger and better room with a view, but to the indoor mall and no cityview. As we came with our dog we didn't bother to move once again.
Breakfast - no egg dishes, very strange since Mexicans consume the most eggs in the world. No bread offered and in general very limited selections.
The area very boring, but I would recommend everyone to visit the football museum just across from the hotel.
Staff was nice and in general hotel was just fine despite the few hickups.
Michael
Michael, 1-night trip
8/10 Very good
14 July 2024
A nice place overall, clean and decent. Be careful not to stain towels. I got charged the equivalent to 14 US dollars because I accidentally stained one bath towel. Apparently the cleaning lady makes notes while going in to your room to clean of wherever they see as a possible charge $ The day I checked like 2 minutes after I left the room the cleaning lady arrived to the desk holding a stained towel that I left in the room, is just suspicious to me how fast she got to the desk with a towel pretending to be the stained one.. I felt unsafe for a minute thinking they spy on you.. so NO I will not stay there again for that specific reason.
Mayela
Mayela, 2-night trip
2/10 Poor
26 Sept 2023
There are no windows, and you only have a cristal to nowhere, however, still light enters the room.
Dirty sheets, limited and old towels, terrible customer service.
The hardest mattress I've ever sleep.
Emilio
2/10 Poor
11 June 2023
There was no air conditioning in the rooms. We were checked in and were not told about the AC problem. This is in the middle of summer and the temperature in the rooms was in the 80s. One of the rooms had a repugnant smell and the staff didn't do anything about it.
Rolando
Rolando, 1-night trip
8/10 Very good
11 Feb 2025
Colchon horrible
Todo bien. Solo que el colchón está malisimo. Muy duro. No descansamos y esa es una muy buena razón para no regresar
ALEJANDRO
ALEJANDRO, 1-night trip
6/10 Good
22 Jan 2025
Rocio
Rocio, 1-night trip
10/10 Exceptional
2 Jan 2025
Elliot
Elliot, 1-night trip
6/10 Good
27 Dec 2024
No lo recomiendo.
No muy buena experiencia.
Elegimos el hotel por ser pet friendly, pero la verdad deja mucho que desear: no vale lo que cuesta. Habitación muy pequeña, closet moderno, pero sin puertas. Colchones de baja calidad. Tv pequeña. Baño muy reducido. El teléfono es un cero a la izquierda porque no comunica con ningún tipo de servicio, cualquier número que marques buscando algún servicio suena ocupado. Tuvimos una situación la primer noche ya que la luz del closet estaba encendida y no encontramos la forma de apagarla y nadie nos auxilió al telefono.El desayuno incluído solo consta de dos opciones con pan frío del día anterior. El personal, por otro lado, es muy amable y atento, no es su culpa que el hotel no tenga vocación de servicio. No lo recomiendo y no me volvería a hospedar ahí por nada del mundo.
Fredi
Fredi, 3-night trip
4/10 Fair
22 Dec 2024
Ruidoso todo el día. Frío en las noches invernales
Hotel que nontiene calefacción. El ruido en el día debido al casino y plaza anexos es mucho. Por la noche los salones de eventos dentro del hotel se pueden escuchar en todas las habitaciones. Personal con excelente trato, me cambiaron de habitación y aún así el ruido es demasiado para dormir tranquilamente.
Verified traveller
2-night trip
10/10 Exceptional
10 Dec 2024
Diego
Diego, 1-night trip
8/10 Very good
2 Dec 2024
Pedro
Pedro, 1-night trip
4/10 Fair
30 Nov 2024
Yalhiney
Yalhiney, 2-night trip
2/10 Poor
21 Nov 2024
Mario
Mario, 1-night trip
8/10 Very good
12 Nov 2024
DISTRIBUIDORA NIMMAR
DISTRIBUIDORA NIMMAR, 1-night trip
8/10 Very good
11 Nov 2024
Gracias
LUIS ENRIQUE
LUIS ENRIQUE, 1-night trip
2/10 Poor
1 Nov 2024
La PEOR experiencia, jamás se hospeden en este hotel; llegada 2 pm y no me pudieron dar una habitación con mi mujer embarazada, pésima actitud del tipo que atiende en recepción, preferí perder mi dinero y no hospedarme en esta porquería de hotel y servicio