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Mercure Queenstown Resort

4.0 star property
Ski hotel with ski shuttle, near Lake Wakatipu
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Queenstown Resort

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Aerial view
Property grounds
Sauna
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Connecting rooms available
  • Ski facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Ski storage
  • Fitness centre
  • Sauna
  • Children's pool
  • Hot tub
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
The price is AU$250
includes taxes & fees
21 Dec - 22 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed, Lake View

In-room safe, individually furnished, desk, blackout curtains

Deluxe Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

Room, 2 Queen Beds, Lake View

Room, 2 Queen Beds, Lake View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Garden View

Double Room, 2 Double Beds, Garden View

Double Room, 2 Double Beds, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Queen Beds, Lake View

In-room safe, individually furnished, desk, blackout curtains

Superior Room, 2 Queen Beds, Lake View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
  • 29 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$290
includes taxes & fees
19 Dec - 20 Dec
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About the area

Map
Sainsbury Road, Queenstown, 9300

What's nearby

  • TSS Earnslaw Steamship - 4 min drive
  • Kiwi and Birdlife Park - 4 min drive
  • Skyline Queenstown - 4 min drive
  • Queenstown Gardens - 6 min drive
  • Bob's Peak - 15 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 17 min drive
  • Ski shuttle (surcharge)

Restaurants

  • ‪Fergburger - ‬4 min drive
  • ‪Skyline Gondola - ‬4 min drive
  • ‪Patagonia Chocolates - ‬4 min drive
  • ‪Smiths Craft Beer House - ‬3 min drive
  • ‪Mrs. Ferg Beach Street - ‬4 min drive

About this property

Mercure Queenstown Resort

Mercure Queenstown Resort features a ski shuttle and puts you near winter activities such as downhill skiing, snowboarding and cross-country skiing. Guests can take a dip in the outdoor pool or grab a bite to eat at South Eatery Restaurant, which serves dinner and is one of 2 restaurants. This eco-friendly hotel also features a bar/lounge, a fitness centre and a hot tub. Ski storage is also available. Fellow travellers love the helpful staff.

Languages

English, French, Hindi, Japanese, Korean, Portuguese, Spanish

At a glance

Hotel size

  • 148 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 2 per cent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Off-site

  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Children's menu
  • Pool gate

What to do

  • Private winery tours
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Snorkelling nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space (3272 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Hot tub
  • Sauna
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Ski

  • Ski shuttle (surcharge)
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Champagne service
  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

South Eatery Restaurant – Overlooking the ocean, this restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Rises Restaurant – Overlooking the ocean, this restaurant only serves breakfast. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 32 per person
  • Ski shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Rollaway beds are available for NZD 65.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Queenstown
Mercure Queenstown Resort
Mercure Queenstown Queenstown
Mercure Resort Queenstown
Queenstown Mercure
Queenstown Mercure Resort
Mercure Hotel Queenstown
Mercure Resort Queenstown Hotel Queenstown
Mercure Queenstown Resort Hotel
Mercure Queenstown Resort Queenstown
Mercure Queenstown Resort Hotel Queenstown

Frequently asked questions

Does Mercure Queenstown Resort offer free cancellation for a full refund?
Yes, Mercure Queenstown Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Queenstown Resort?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Mercure Queenstown Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Queenstown Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Queenstown Resort?
Check-in start time: 2 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Queenstown Resort?
No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (3-min drive) and Skycity Queenstown Casino (4-min drive) are both nearby.
What is there to do at Mercure Queenstown Resort and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowmobiling, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours and segway hire. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Mercure Queenstown Resort also has a sauna and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Mercure Queenstown Resort?
Yes, there are 2 on-site restaurants, featuring ocean views.
What's the area around Mercure Queenstown Resort like?
Mercure Queenstown Resort is in Fernhill, a short 5-minute walk from Mt Crichton Loop Track.

Mercure Queenstown Resort Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Tenby, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good and safe.
NITHYAPRIYA, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice room with beautiful view!
yue, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Salina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We have been to this property before and we love the location and the view we get from the room. Also, the breakfast buffet is good and staff is awesome.
Shubhkaran, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

We always opt to stay at Mercure due to the convenience of it. The buffet breakfast is overpriced for a small eater - paid $30 odd dollars for a piece of toast and drink. Otherwise can’t complain.
Hayleigh, 4-night family trip
Verified Wotif guest review

8/10 Very good

Enjoyed the bar area and the buffet breakfast. Just far enough out of town to escape the hustle and bustle.
Craig, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Richard, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dev, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Pepi, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Satinder, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kara, 1-night trip
Verified Expedia guest review

8/10 Very good

Property is dated and needs renovation. Our room had dirty carpets with spill marks. Staff was fantastic and check in was smooth. We found parking on all days we were there - free on site. Location was great, short drive from town centre. We booked double queen bed room with lake view and it had an amazing view and size.
Arib, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Josephine, 4-night trip
Verified Expedia guest review

6/10 Good

Staff was good but there were no proper instructions regarding the use of things and at the end deducted unexpected money. Room was quite outdated especially the mat and the shower.
Ranjit, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We had the best time staying here, very family friendly property and the staff were amazing! Great food options to accommodate everyone’s taste buds along with an outstanding breakfast buffet! We had such a great time here and would highly recommend to anybody coming to Queenstown.
Mark, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ke, 1-night trip
Verified Expedia guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

8/10 Very good

Pichai, 3-night trip
Verified Expedia guest review

10/10 Exceptional

great views
Adam, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Sublime view on luxury lake view hotel rooms
Great view.Friendly staff.Parking may not be sufficient in weekends.
Samitha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good accommodation with reasonable rate.
Boben, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Preeti, 5-night trip
Verified Hotels.com guest review

6/10 Good

Kind of pretty old property, not enough parking space. Insufficient gym equipment. The staff is very nice and helpful.
Ivan, 3-night family trip
Verified Expedia guest review