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Copthorne Hotel and Resort Queenstown Lakefront

Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

Exterior
Bar (on property)
Exterior
Superior Lakeview King | In-room safe, desk, blackout curtains, iron/ironing board
Daily buffet breakfast (NZD 30 per person)

Overview of Copthorne Hotel and Resort Queenstown Lakefront

Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Mountain hotel in Queenstown City Centre with restaurant and bar/lounge
8.2 out of 10 Very good
8.2/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Bar
  • Laundry facilities
The price is AU$203
Price available on 5/6/2023
Map
27 Frankton Road, Queenstown, 9300
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • Self parking
  • Spa tub
  • 24-hour room service
  • Business centre
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Queenstown City Centre
  • Lake Wakatipu - 1 min drive
  • Skyline Gondola - 2 min drive
  • Coronet Peak Ski Area - 16 min drive
  • The Remarkables Ski Area - 23 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • Cookie Time - 7 min walk
  • Starbucks - 7 min walk
  • Pig and Whistle Pub - 7 min walk
  • 1876 Bar & Restaurant - 6 min walk
  • Speights Ale House - 6 min walk
Map

About this property

Copthorne Hotel and Resort Queenstown Lakefront

A great choice for a stay in Queenstown, Copthorne Hotel and Resort Queenstown Lakefront is only 4.3 mi (6.9 km) from the airport. Guests can enjoy local cuisine at Impressions Restaurant, which serves breakfast and dinner, and the hot tub makes for a relaxing end to the day. This upmarket hotel also features a bar/lounge, a terrace and a garden. The helpful staff and breakfast get good marks from fellow travellers.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 240 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (4-device limit)

Parking

  • Covered on-site self-parking (NZD 15 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Skydiving nearby
  • Zip-lining nearby
  • Snowboarding nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Bike parking
  • Hot tub
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (4-device limit)
  • Phone

Food and drink

  • Fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Water-efficient toilets only

Special features

Dining

Impressions Restaurant – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 30 for adults and NZD 15 for children
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Rollaway beds are available for NZD 40.0 per day

Parking

  • Covered self-parking costs NZD 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser and cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Does Copthorne Hotel and Resort Queenstown Lakefront offer free cancellation for a full refund?
Yes, Copthorne Hotel and Resort Queenstown Lakefront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?
As of 1 June 2023, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on 5 June 2023 start from AU$203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Copthorne Hotel and Resort Queenstown Lakefront?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Copthorne Hotel and Resort Queenstown Lakefront?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Copthorne Hotel and Resort Queenstown Lakefront?
Yes. Self-parking costs NZD 15 per day.
What are the check-in and check-out times at Copthorne Hotel and Resort Queenstown Lakefront?
You can check in starting at 2 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Copthorne Hotel and Resort Queenstown Lakefront?
No, this hotel doesn't have a casino, but Skycity Queenstown Casino (9-min walk) and SKYCITY Wharf Casino (11-min walk) are both nearby.
What is there to do at Copthorne Hotel and Resort Queenstown Lakefront and nearby?
Have fun with activities such as hiking, kayaking and mountain biking, and practise your swing at the nearby golf course. Relax in the hot tub or enjoy the use of other amenities, which include a picnic area and a garden.
Are there restaurants at or near Copthorne Hotel and Resort Queenstown Lakefront?
Yes, Impressions Restaurant offers local cuisine.
What's the area around Copthorne Hotel and Resort Queenstown Lakefront like?
Copthorne Hotel and Resort Queenstown Lakefront is in Queenstown City Centre, a short 8-minute drive from Queenstown (ZQN-Queenstown Intl.) and 3 minutes' walk from Queenstown Gardens. Travellers say that the area is walkable and ideal for skiing.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Very clean, nice place and good location. Some inconsistency with water temperature during showers. Only real drawback was only having 4 devices connected to free Wi-Fi at one time, so if one or two are doing work on a laptop & also have cell phone connected, somebody gets booted off.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Could have been better
Nice view of lake, but..it would be an idea for the hotel to have a shuttle bus down and back from the lakeside front as its an incredibly steep hill. Having carpet in the rooms is nice but hotel slippers would have been nice too.(as would a dressing gown to wear to and from jacuzzi).One evening the restaurant was closed for a private function but room service was offered..for which they charged service...kindly removed when I mentioned there was no option. Since I was advised not to drink the tap water, a courtesy free bottle would have been appreciated.
Alyson, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Irene, 2-night trip
Verified Expedia guest review

2/10 Poor

Booking misunderstanding, billed too much of what we expect based on the ad as to the price of the room. Cleaning of room not done properly, not satisfactory, lavatory not even wipe off, We expect that a small microwave is available to heat up the pies we bought the night for us to eat the following morning.
Ron, 2-night family trip
Verified Expedia guest review

8/10 Very good

Anne-Catherine, 1-night trip
Verified Ebookers guest review

6/10 Good

Had to pay for internet every 24 hours. Had to pay for parking.
Patricia, 1-night family trip
Verified Expedia guest review

2/10 Poor

Alex, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Stunning hotel, great location and price with amazing views from the room.
Alyce, 5-night romance trip
Verified Expedia guest review

6/10 Good

No air conditioning felt like sleeping in 30 degrees -Not Good. Didn’t refill soap and schampoo over the 4 days Great beds and easy to walk to town . Safe was broken in th room .
Verified Wotif guest review

8/10 Very good

Verified Expedia guest review