Copthorne Hotel and Resort Queenstown Lakefront

Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

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Indoor spa tub
Indoor spa tub
Room
Room

Overview of Copthorne Hotel and Resort Queenstown Lakefront

Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Mountain hotel in Queenstown City Centre with restaurant and bar/lounge

8.2/10 Very good

996 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Refrigerator
  • Connecting rooms available
  • Meeting Facilities
The price is AU$289
Price available on 17/8/2022
Map
27 Frankton Road, Queenstown, 9300
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Self parking
  • Spa tub
  • 24-hour room service
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Queenstown City Centre
  • Skyline Queenstown - 6 min drive
  • The Remarkables Ski Area - 29 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

About this property

Copthorne Hotel and Resort Queenstown Lakefront

A great choice for a stay in Queenstown, Copthorne Hotel and Resort Queenstown Lakefront is just 4.3 mi (6.9 km) from the airport. Guests can enjoy local cuisine at Impressions Restaurant, which serves breakfast and dinner, and the spa tub makes for a relaxing end to the day. This upscale hotel also features a bar/lounge, a terrace, and a garden. The helpful staff and location get good marks from fellow travelers.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 240 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (4-device limit)

Parking

  • Onsite self parking (NZD 10.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Skydiving nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Spa tub

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (4-device limit)
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Impressions Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Breakfast costs between NZD 18 and NZD 27 for adults, and NZD 13 and NZD 13 for children (approximately)
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Rollaway beds are available for NZD 40.0 per day

Parking

  • Self parking costs NZD 10.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
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Frequently asked questions

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very good

Good stay
Hotel was good choice with great views from the dinning room or if you gave lakeside view. Front desk staff were not that helpful and room service menu is limited when the restaurant closes at 9.00. Ps watch for the water temp changes in NC shower. These can be lethal from booking hot to icy cold.
Julie, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Bo Ram, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

DAPHNE KATHERINE, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lorraine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location ideal
Bob, 1-night trip
Verified Lastminute guest review

6/10 Good

Lack of urgency by staff when people were waiting in reception
Ann, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great!
Great! Perfect location, great accommodation
Jan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Easy access, nice view of the lake, clean
Emma, 1-night family trip
Verified Wotif guest review

8/10 Very good

Staff great, view wonderful
Philip, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Dean, 2-night trip
Verified Hotels.com guest review