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All properties in Queenstown, Otago, New Zealand

Holiday Inn Express And Suites Queenstown, an IHG Hotel

3.5-star hotel with restaurant, near Lake Wakatipu

  • Free continental breakfast and free WiFi
From
A$130

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  • Courtyard
  • Courtyard
  • Living Area
  • Bathroom
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Courtyard. Image 1 of 63.
1 / 63Courtyard
9.6.Exceptional.
  • Nice new property (2020) friendly staff. Good value for money.

    Jan. 15, 2021

  • Everything was good but air-conditioning was terrible. It stopped twice during night and…

    Jan. 10, 2021

See all 168 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Walkable
Convenient
Safe
Quiet
Dining options
  • Free WiFi
  • Parking available
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 227 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Ski storage
  • 24-hour fitness center

For families

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • Heart of Queenstown
  • Lake Wakatipu - 9 min walk
  • Skyline Gondola - 14 min walk
  • St Josephs Parish - 2 min walk
  • Queenstown Arts Centre - 4 min walk
  • Queenstown Ice Arena - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking, Mountain View
  • Standard Room
  • Superior Room
  • Standard Room, 1 Queen Bed, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking, Mountain View
  • Suite, 1 King Bed, Non Smoking, Mountain View
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, Mountain View
  • Room, 1 Queen Bed, Non Smoking, Mountain View
  • Standard Room, 1 King Bed, Non Smoking

Location

  • Heart of Queenstown
  • Lake Wakatipu - 9 min walk
  • Skyline Gondola - 14 min walk

What’s around

Landmarks

  • Heart of Queenstown
  • Lake Wakatipu - 9 min walk
  • Skyline Gondola - 14 min walk
  • St Josephs Parish - 2 min walk
  • Queenstown Arts Centre - 4 min walk
  • Queenstown Ice Arena - 5 min walk
  • Queenstown Mall - 5 min walk
  • Church of St Peters - 6 min walk
  • Williams Cottage - 6 min walk
  • Queenstown Gardens - 7 min walk
  • Skycity Queenstown Casino - 8 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

At a glance

Hotel size

  • This hotel has 227 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (NZD 25.00 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options
  • Street parking available

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Ski storage
  • 24-hour fitness facilities
  • Sauna
  • Helicopter/aeroplane tours on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 646
  • Conference space size (meters) - 60

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built – 2020
  • Lift
  • Garden
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Visual fire alarm

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch Smart TV
  • Digital TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Great Room Restaurant - Onsite restaurant.

Recreation

On Site

  • Sauna
  • Helicopter/aeroplane tours on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
  • Skydiving nearby

Small print

Also known as

  • Holiday Inn Express Suites Queenstown
  • Holiday Inn Express Suites (Opening Aug 2020)
  • Holiday Inn Express And Suites Queenstown, an IHG Hotel Hotel

Optional extras

Self parking costs NZD 25.00 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Express And Suites Queenstown, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes. Self parking costs NZD 25.00 per day.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is 11:00 AM.
  • Yes, there's an onsite restaurant, Great Room Restaurant. Nearby restaurants include Speights Ale House (4-min walk), Halo (4-min walk), and Rata Dining (5-min walk).
  • No, this hotel doesn't have a casino, but Skycity Queenstown Casino (8-min walk) and SKYCITY Wharf Casino (10-min walk) are both nearby.
  • During the winter, enjoy nearby recreation like ice skating and skiing, and return when the snow melts for cycling and hiking. Additional recreation onsite includes helicopter/airplane tours. Enjoy amenities like a 24-hour fitness center, a sauna, and a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    Very new hotel so clean. Loved free breakfast in spacious lobby/bar area. Free coffee machines available in lobby 24hrs.TV in rooms got chromecast so we enjoyed Netflix on big tv streaming from my mobile device. Staff are very helpful and attentive very impressive.

    Hisashi, 2 night family trip, Jan. 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent new hotel. Family suite was generous in size and close proximity to town. Staff were very helpful and pleasant to deal with.

    3 night family trip, Jan. 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very modern place to stay and excellent facilities

    Ian, 3 night family trip, Jan. 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    It's a great place to stay. Clean and tidy rooms, friendly staff plus the location is convenient since it is within walking distance to the town centre.

    5 night family trip, Jan. 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The kidszone is fab. All day coffee/tea facilities. Great location and truly fantastic staff and service. Highly recommend.

    4 night family trip, Jan. 2, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Close to town, great breakfast, nice new room and friendly staff

    1 night family trip, Dec. 30, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    Easy walking distance to Queenstown centre. Staff were amazing, very courteous and accomodating. We were a big group (all 14 in total) and all were impressed with the service this hotel provided. Special mention to Ramon of front desk who went above and beyond by assisting us get our self-caught salmon filleted by the chef very late in the evening. Thank you, Holiday Inn Express Suites & Hotel Queenstown for the excellent service you provided. Par excellance‼️ We will definitely stay here again.

    2 night trip with friends, Dec. 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great staff had a kidszone next to the restaurant which was great

    Clayton, 2 night family trip, Dec. 26, 2020

    Verified Wotif guest review

  • 4.0.Fair

    I am not satisfied with my stay due to staff are not working properly. Not recommend to visit again.

    7 night family trip, Dec. 25, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    Great breakfast included within the price. A very clean and tidy hotel with plentiful free parking available nearby.

    Duncan, 3 night family trip, Dec. 20, 2020

    Verified Wotif guest review

See all 168 reviews