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Heartland Hotel Queenstown

3.0 star property
3-star hotel in Queenstown with restaurant and bar/lounge

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Heartland Hotel Queenstown

Photo gallery for Heartland Hotel Queenstown

View from property
View from property
Front of property
Chalet Quad Room
Breakfast and dinner served

Overview of Heartland Hotel Queenstown

8.2 out of 10 Very good
8.2/10 Very good

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • Non-smoking
Map
27 Stanley Street, Queenstown, 9197
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • 24-hour room service
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking
  • Kids' menu

Room options

View all photos for Chalet Quad Room

Chalet Quad Room

Chalet Quad Room

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Studio, Multiple Beds

Superior Studio, Multiple Beds

Superior Studio, Multiple Beds

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 50 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Studio King Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Studio King Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King View Room

Superior King View Room

Superior King View Room

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Family Room | Private kitchen

Family Room

  • 50 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Super King/Split

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Super King/Split

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King Room

Chalet Studio King Room

Chalet Studio King Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King View Room

Chalet Studio King View Room | Lake view

Chalet Studio King View Room

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Super King/Split View

Standard Super King/Split View | Lake view

Standard Super King/Split View

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Queenstown City Centre
  • Skyline Gondola - 2 min drive
  • The Remarkables Ski Area - 23 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • Cookie Time - 4 min walk
  • The World Bar - 6 min walk
  • Kfc - 4 min walk
  • Fat Badgers Pizza - 5 min walk
  • Starbucks - 4 min walk
Map

About this property

Heartland Hotel Queenstown

A great choice for a stay in Queenstown, Heartland Hotel Queenstown is only 4.4 mi (7.1 km) from the airport. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can visit The Hillside Brasserie, which serves breakfast and dinner.

Languages

Dutch, English, German, Hindi, Japanese, Portuguese, Spanish

At a glance

Hotel size

  • 81 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Waterskiing nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Ski storage

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Heating
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Hillside Brasserie – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lobby Bar – On-site lobby lounge. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 20 to 29 for adults and NZD 10 to 15 for children
  • Credit card charges are subject to an extra charge of 1.5 per cent

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Heartland Hotel
Heartland Hotel Queenstown
Heartland Queenstown
Heartland Queenstown Hotel
Hotel Heartland Queenstown
Queenstown Heartland
Queenstown Heartland Hotel
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Heartland Queenstown
Heartland Hotel Queenstown Hotel
Heartland Hotel Queenstown Queenstown
Heartland Hotel Queenstown Hotel Queenstown

Frequently asked questions

Does Heartland Hotel Queenstown offer free cancellation for a full refund?
Yes, Heartland Hotel Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Heartland Hotel Queenstown?
As of 23 Sept 2023, prices found for a 1-night stay for 2 adults at Heartland Hotel Queenstown on 4 Oct 2023 start from AU$204, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Heartland Hotel Queenstown?
Sorry, pets aren't allowed.
Is parking offered on site at Heartland Hotel Queenstown?
Yes, there's free self parking.
What are the check-in and check-out times at Heartland Hotel Queenstown?
You can check in from 2:00 PM - 11:00 PM. Check-out time is 10 AM.
Is there an on-site casino at Heartland Hotel Queenstown?
No, this hotel doesn't have a casino, but Skycity Queenstown Casino (6-min walk) and SKYCITY Wharf Casino (9-min walk) are both nearby.
What is there to do at Heartland Hotel Queenstown and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours.
Are there restaurants at or near Heartland Hotel Queenstown?
Yes, there's an on-site restaurant, The Hillside Brasserie.
What's the area around Heartland Hotel Queenstown like?
Heartland Hotel Queenstown is located near Queenstown Beach in Queenstown City Centre, a short 4-minute walk from Queenstown Gardens and 4 minutes' walk from Queenstown Mall.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Good location
Heng, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location
Anne-Maree, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great place to stay !
Everything was really great ! but cold until the heaters came on but the rest was great !
Kerrie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jamie, 1-night trip
Verified Expedia guest review

8/10 Very good

location is great for access into Shops and appreciated the onsite parking
Roberta, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Thao, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great views
The Heartland is a nice hotel - a 5 minute walk into central Queenstown. The walk back to the hotel is up a reasonably steep incline, but worth it for the views over the town and lake. We stayed in a Chalet Studio King View room, well worth the extra to upgrade. The room is nicely set out, quite spacious with a balcony and lots of drawers and wardrobe space. The bathroom is a bit outdated, but clean and spacious. There is a really good bar and restaurant with excellent meals and drinks at reasonable prices. Happy to recommend.
Lucie, 4-night trip
Verified Hotels.com guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Anna, 1-night trip
Verified Expedia guest review

6/10 Good

Bathrooms are pretty basic and could do with upgrading. Showers over baths with shower curtains, chips in enamel hand basins.
Fraser, 1-night romance trip
Verified Wotif guest review