6/10 Good
20 Jan 2025
NO GO
The hotel was good and very well located. The staff were attentive, but I would not recommend this hotel because there was no hot water.
We could not shower at night or in the morning. We also had to wash our faces with cold water, and with the temperature in Munich (-3), this was a disaster for us.
When we complained at the reception desk at check-out, the employee informed us that this happens from time to time but that it had already been reported. This is a big problem and it needs to be resolved immediately and not in a few days, if it has actually been reported or they tell each guest this knowing that they will not return and therefore cannot be sure if the problem has been resolved.
Simply NO GO.
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review