Escape to the vibrant Emporio Cancun Optional All Inclusive, nestled near La Isla Shopping Mall. Here, you'll discover a tranquil oasis with 2 poolside bars, a swim-up bar, and a rejuvenating spa where you can treat yourself to massages or other treatments. Take advantage of in-room WiFi and enjoy international cuisine at one of the 3 on-site restaurants.
Reviews
7.87.8 out of 10
Good
Popular amenities
Pool
Bar
Non-smoking
Spa
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
On the beach
3 restaurants and 2 poolside bars
Outdoor pool
Breakfast available
WiFi in the lobby
24-hour fitness centre
Beach towels
Children's pool
Waterslide
Swim-up bar
Bar/lounge
Feel at home (6)
Children stay free
Children's pool
Playground on-site
Television
Garden
Terrace
The current price is AU$425
AU$425
includes taxes & fees
21 Feb - 22 Feb
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Deluxe Suite, 1 King Bed with Sofa bed
Deluxe Suite, 1 King Bed with Sofa bed
Highlights
Air conditioning
TV
Sofa bed
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Rainfall showerhead
40 sq m
Resort view
Sleeps 3
1 King Bed and 1 Single Sofa Bed
View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View
Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View
Highlights
Air conditioning
TV
Separate bedroom
Separate bath and shower
Rainfall showerhead
Private bathroom
Hairdryer
Eco-friendly toiletries
40 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Single Sofa Bed
View all photos for Deluxe Double Room, Partial Ocean View
Deluxe Double Room, Partial Ocean View
Highlights
Air conditioning
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
35 sq m
Ocean view
Sleeps 4
2 Double Beds
View all photos for Deluxe Doble Room Oceanfront
Deluxe Doble Room Oceanfront
Highlights
Air conditioning
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
35 sq m
Sea view
Sleeps 4
2 Double Beds
View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront
Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront
Highlights
Air conditioning
TV
Sofa bed
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Rainfall showerhead
40 sq m
Sea view
Sleeps 3
1 King Bed and 1 Single Sofa Bed
View all photos for Swim up King Oceanfront Only Adults
Swim up King Oceanfront Only Adults
Highlights
Balcony
Private pool
Air conditioning
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Rainfall showerhead
40 sq m
Sleeps 3
1 King Bed and 1 Single Sofa Bed
View all photos for Swim up Double Oceanfront Only Adults
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
What's nearby
Maya Museum of Cancun - 1 min walk
Iberostar Cancun Golf Course - 7 min walk
Aquaworld - 16 min walk
El Rey Ruins - 3 min drive
Delfines Beach - 4 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive
Tulum Intl. Airport (TQO) - 145 min drive
Restaurants
Hotel Emporio Cancun - 4 min walk
Tun-kul - 4 min walk
El Maguey, Restaurant - 12 min walk
Market Place - 9 min walk
MakiTaco - 9 min walk
About this property
Emporio Cancun Optional All Inclusive
Emporio Cancun Optional All Inclusive is a great choice for your beach stay in Cancun, putting you near activities such as scuba-diving, surfing/body boarding and parasailing. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. CúA Culinary Artisans, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 poolside bars, a bar/lounge and a 24-hour fitness centre. Fellow travellers say great things about the pool and helpful staff.
All-inclusive
All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues
Languages
English, Spanish
At a glance
Hotel size
450 units
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
WiFi in public areas*
Wi-Fi (speed: 25+ Mbps) in rooms*
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
3 restaurants
2 poolside bars
Bar/lounge
Swim-up bar
Coffee shop
Room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Water slide
Playground
Children's menu
What to do
On the beach
Pool table
Golfing nearby
Kayaking nearby
Scuba-diving nearby
Working away
5 meeting rooms
Conference space (8288 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Bike hire
Beach towels
Pool loungers
Pool umbrellas
Facilities
12 buildings/towers
Built in 1983
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
An outdoor pool
Arcade/games room
Spa services
Water slide
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Room amenities
Be entertained
55-inch TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Wireless Internet access (surcharge) (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
CúA Culinary Artisans – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Bacoli Trattoria – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
Sunset Grill – Overlooking the ocean, this restaurant only serves lunch. Open selected days.
Legacy Room – On-site sports bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 79.20 per accommodation, per night
Optional extras
WiFi is available in guest rooms for MXN 0 per day (rates may vary)
WiFi is available in public areas for MXN 0 per day (rates may vary)
Buffet breakfast is offered for an extra charge of approximately MXN 495 for adults and MXN 320 for children
Late checkout can be arranged for an extra charge of MXN 1800 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Also known as
Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort
Frequently asked questions
Does Emporio Cancun Optional All Inclusive offer free cancellation for a full refund?
Yes, Emporio Cancun Optional All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Emporio Cancun Optional All Inclusive?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Emporio Cancun Optional All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Emporio Cancun Optional All Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Emporio Cancun Optional All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of MXN 1800 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Emporio Cancun Optional All Inclusive?
No, this resort doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.
What is there to do at Emporio Cancun Optional All Inclusive and nearby?
Have fun with activities such as kayaking, parasailing and scuba-diving, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include 2 poolside bars and a 24-hour fitness centre. Emporio Cancun Optional All Inclusive also has spa services and an arcade, as well as a garden.
Are there restaurants at or near Emporio Cancun Optional All Inclusive?
Yes, there are 3 on-site restaurants, featuring international cuisine and garden views.
What's the area around Emporio Cancun Optional All Inclusive like?
Emporio Cancun Optional All Inclusive is a short 7-minute walk from Iberostar Cancun Golf Course and 16 minutes' walk from Aquaworld. Travellers love the resort's prime location.
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Emporio Cancun Optional All Inclusive Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.0/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Feb 2025
Good Family Staying
Our family had a wonderful time here. There is a warm pool which makes people relaxed. I hope the water temperature gets a little more warmer.^^
JUN YOUNG
JUN YOUNG, 3-night trip
10/10 Exceptional
30 Dec 2024
Emporio Resort Review
Great experience! Very clean and staff are all friendly!
Saiprasad
Saiprasad, 9-night trip
10/10 Exceptional
13 Dec 2024
Good Stay
I would give an excellency rating for this hotel. Price is reasonable, foods are good and services are excellent.
Maoyu
Maoyu, 5-night trip
10/10 Exceptional
19 Oct 2024
Would definitely stay again there!!
Yair
Yair, 5-night trip
6/10 Good
28 Jan 2025
Nice place but need minor upgrades
I wish they had hotter hot tubs. Too cold and the pools were freezing. Also breakfast selections were very limited. No bacon or home fries. Also need microwaves around the site. Food was cold.
Shawn
Shawn, 4-night trip
10/10 Exceptional
20 Nov 2024
Why go anywhere else, This is the perfect place
My 2nd time this year staying at this resort. It’s beautiful, clean, accommodating, reasonable in price and good food and drinks. We love staying here
Shaquanna
Shaquanna, 3-night trip
6/10 Good
5 Jan 2025
Very long check in time
Xiang
Xiang, 3-night trip
10/10 Exceptional
16 Nov 2024
It was a very nice property. Staff were very friendly
Ishita
Ishita, 3-night trip
10/10 Exceptional
3 Nov 2024
Perfect little get away.
lynne
lynne, 5-night trip
10/10 Exceptional
4 Nov 2024
The staff were very friendly and accommodating. The food and other amenities were fantastic.
Ricky
Ricky, 4-night trip
8/10 Very good
25 Oct 2024
Clean , and staff was very friendly.
Ninfa
Ninfa, 4-night trip
10/10 Exceptional
7 Jan 2025
Buffets are amazing a little costly though
Was amazing, BUT our flights were changed and we had paid for bfast and asked to be changed for dinner and they would not accommodate! We lost over $250.00 because we booked through you and not them! We ended up paying for the buffet dinner and it was delicious, lots to choose from. Kids loved the options. We loved the ocean views from our room. There is laundry service!
Librado
Librado, 1-night trip
10/10 Exceptional
29 Jan 2025
Good hotel for the buck
This is our fourth visit to Emporio. It isn't a very strong hotel on client service, basic training. But this hotel has always tries to improve the infranstructure. The prices compared to other hotels with american brands/franchises are not insane. The food and CUA is fine, but not great. The other restaurants are way better quality, specially Baciolli. Service at the beach is good during a few hours a day, but generally speaking is quite variable from year to year. I did not rent a car, but it is quite a plus to have free parking. The hotel needs additional elevators.
Verified traveller
5-night trip
10/10 Exceptional
21 Sept 2024
Great location and the staff is very friendly
Wilderman
Wilderman, 5-night trip
8/10 Very good
22 Oct 2024
Very nice property and the service is excellent.
Alejandro
Alejandro, 2-night trip
10/10 Exceptional
28 Sept 2024
Great place
Roberto
Roberto, 3-night trip
10/10 Exceptional
26 Oct 2024
This was the best time every will definitely recommend!
RayAlphonso
RayAlphonso, 2-night trip
4/10 Fair
22 Dec 2024
Drinks at the bar no so good
Room and hotel was clean. Staff was kind but the ones at the bar were not very kind. Drinks at the bar were BAD, the cheapest alcohol on the market. Food was ok.
Daniel
Daniel, 2-night trip
10/10 Exceptional
20 Nov 2024
For the price it was great. The property is beautiful. We didn't do AI but did get bfast included (which was great).
John
John, 2-night trip
10/10 Exceptional
11 Sept 2024
Very friendly staff, very beautiful hotel, excellent location, beautiful beach and views.
Nora E
Nora E, 8-night trip
10/10 Exceptional
25 Sept 2024
Very nice place, get the all inclusive if you plan to stay in the hotel, it is worth it
Miguel
Miguel, 2-night trip
10/10 Exceptional
20 Sept 2024
Nice hotel with good food and outer view is awesome viewing sea side
Amrik
Amrik, 4-night trip
10/10 Exceptional
1 Nov 2024
Perfect for our honeymoon.
This was our honeymoon for me and my wife. It was absolutely perfect. The view from the balcony was incredible. We both loved our room and the entire property was amazing. The waiter at one of the restaurants was awesome. Highly recommended for a romantic stay.
Richard
Richard, 4-night trip
8/10 Very good
18 Oct 2024
The property is well maintained and the staff friendly.
My only issue is that they need to vary their menu, the food becomes boring after a few days.