All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Dec 2024
Beautiful boutique hotel in great location
Great location close to MRT, staff were fabulous and rooms clean and comfortable. They had special little touches the big hotels don't.
Will definitely stay again on our next trip to Singapore
Carol -Anne
Carol -Anne, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
A pleasure for the senses!
This was the most enjoyment I've had an hotel in years. The Scarlet is striking and opulent with clever, intimate lighting. Bed and bedding were very comfortable. I was allowed to check in a couple of hours early without an extra charge. Mini-bar is free and restocked daily.
Penelope
Penelope, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2024
Nice place; good location.
Nice boutique hotel in a convenient location.
Robert
Robert, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
9 Oct 2024
R&R in Singerpore
Was clean and adequate for the price, would have better with Aleast a window.very central to all the sites and met.
Verified traveller
4-night family trip
Verified Hotels.com guest review
8/10 Very good
9 Oct 2024
Jade
Jade, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Tan
Tan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sept 2024
I received excellent attention & above all very good team of reception & management
Especially
Anna, Sin Yee & Puvan
Thanks
Paul Roger
Paul Roger, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sept 2024
Best location
Location was the best possible making our stay super efficient !!!
Michael Scott
Michael Scott, 4-night trip
Verified Hotels.com guest review
8/10 Very good
5 Sept 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Sept 2024
An amazing team, lovely hotel. Highly recommend and would come again.
Michelle
Michelle, 5-night family trip
Verified Wotif guest review
2/10 Poor
3 Sept 2024
I left a syringe of insulin inside the refrigerator in aluminum foil. the hotel was called within a matter of hours. I was told that the syringe was balled up in aluminum foil and discarded. How irresponsible. I had to go to the hospital for insulin.
Darine
Darine, 1-night trip
Verified Expedia guest review
8/10 Very good
27 Aug 2024
Room on the main level is quite small and has no window. However, it's quiet and has great AC. Hotel is in Chinatown, walking distance to Maxwell hawker centre, plenty of restaurants, sights, and Maxwell metro station. Staff is very nice, friendly and serviceable.
Thai-Nguyen
Thai-Nguyen, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Aug 2024
John
John, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 Aug 2024
TIMOTHY
TIMOTHY, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
15 Aug 2024
A Bit Disappointing.
Been to this property before. We were given a room with twin beds when I had requested a Queen Bed. Nothing mentioned at check in. Not sure if we were judged to have single beds. Wanted both passports which is fine but I have no idea why my partner had to sign check in form when booking was in my name solely. More training & customer relations training required.
Ross
Ross, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Aug 2024
Aaron
Aaron, 4-night trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
9 Aug 2024
Nice hotel
Nice service. Room small but clean.
Mark John
Mark John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Aug 2024
SOLEDAD
SOLEDAD, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
Great location for moving around Singapore. MRT 3 minutes away and gave us access to wherever we wanted to go. Close to China Town - always felt safe. Loved this hotel. We had a room with no windows which was perfect for us - we had the best sleeps and most of our time was spent being out and about. Great service, some nice touches such as free minibar and snacks plus toiletries, helpful as I forgot my toothbrush. Our room was clean and cleaned daily to a high standard. Reception staff welcoming and helpful. Definitely a great place to stay if you’re going out and about.