Guests
All properties in Ciudad Juarez, Chihuahua, Mexico

Four Points by Sheraton Ciudad Juárez

3.5-star hotel in Ciudad Juarez with outdoor pool and restaurant

  • Free WiFi and free parking
From
A$177

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Four Points by Sheraton Ciudad Juárez
  • Four Points by Sheraton Ciudad Juárez
  • Infinity Pool
  • Bathroom
  • Four Points by Sheraton Ciudad Juárez
Four Points by Sheraton Ciudad Juárez. Image 1 of 46.
1 / 46Four Points by Sheraton Ciudad Juárez
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juarez, 32349, CHIH, Mexico
9.0.Superb.
  • I reserved a King bedroom and they give me a two queen bedroom, they didnt have any king…

    Feb. 12, 2022

  • We had a bad experience at the moment of doing the check-in,we reserved a king size bed…

    Feb. 12, 2022

See all 95 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Dining options
Quiet
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 139 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport drop-off

For families

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

What’s around

  • UACJ - Universidad Autónoma de Ciudad Juárez - 5 min walk
  • Paso del Norte Cultural Center - 18 min walk
  • Hospital de la Mujer - 27 min walk
  • Technological Institute of Ciudad Juárez - 30 min walk
  • Plaza de las Americas - 30 min walk
  • Jaime Canales Lira Stadium - 32 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Non Smoking
  • Traditional Room, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Traditional Room, 2 Queen Beds, Non Smoking

What’s around

Landmarks

  • UACJ - Universidad Autónoma de Ciudad Juárez - 5 min walk
  • Paso del Norte Cultural Center - 18 min walk
  • Hospital de la Mujer - 27 min walk
  • Technological Institute of Ciudad Juárez - 30 min walk
  • Plaza de las Americas - 30 min walk
  • Jaime Canales Lira Stadium - 32 min walk
  • Monument Mexicanidad - 37 min walk
  • Estadio 20 de Noviembre - 38 min walk
  • Plaza Juárez Mall - 2.5 mi / 4 km
  • Chamizal Museum of Archaeology - 2.7 mi / 4.4 km
  • Chamizal Federal Public Park - 2.9 mi / 4.6 km

Getting around

  • El Paso International Airport (ELP) - 27 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 20 min drive
  • El Paso Union Depot - 20 min drive
  • Free airport drop-off
map
See on map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juarez, 32349, CHIH, Mexico

At a glance

Hotel size

  • This hotel has 139 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport drop off from 8:00 AM to 5:00 PM*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite carport

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar

Things to do

  • Number of outdoor pools - 1
  • Pool sunloungers
  • Fitness facilities
  • Pool umbrellas

Working away

  • Business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in shower
  • Transfer shower
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Hair dryer

Be entertained

  • 45-inch Smart TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

El Sardinero - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 270 for adults and MXN 150 for children (approximately)

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 10:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

  • Four Points by Sheraton Ciudad Juárez Hotel
  • Four Points by Sheraton Ciudad Juárez Ciudad Juarez
  • Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juarez

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Four Points by Sheraton Ciudad Juárez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes, El Sardinero offers American cuisine. Nearby restaurants include Mimbre Restaurante (2.2 mi), Barrigas (2.4 mi), and Viva Mexico (2.4 mi).
  • Yes, a free shuttle to the airport is available from 8:00 AM to 5:00 PM on request.
  • No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (16-min drive) and Sunland Park Racetrack and Casino (27-min drive) are both nearby.
  • Four Points by Sheraton Ciudad Juárez has an outdoor pool and a fitness center.
9.0.Superb.
  • 10.0.Exceptional

    Great place to stay if your visiting ciudad Juárez

    The service was amazing from the moment you walked in to the lobby, till the moment you had to leave! Great service every where. The bartender, housekeeping. Everyone was extremely nice!

    Claudia, 5 night business trip, Jan. 30, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel. Great service.

    1 night trip, Jan. 22, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel room and hotel itself was very clean. The staff was very friendly and helpful. Only thing that I didn’t like was no laundry on-site

    Oswaldo, 3 night trip, Jan. 18, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The Best hotel in Juarez

    Excellent Service, front desk and restaurant staff!!!!

    Jose Luis, 1 night family trip, Jan. 15, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    E

    Eric, 1 night business trip, Jan. 14, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Hotel, clean and new

    Alejandro, 2 night business trip, Jan. 9, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Todo está muy lindo, la decisión, la vista está muy agradable.

    jacob, 1 night business trip, Jan. 6, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place to stay, clean and luxurious. The breakfast was delicious.

    Iveth, 1 night family trip, Dec. 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelent stay

    The hotel is new, great staff

    Fernando, 1 night family trip, Dec. 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent new hotel

    Very nice new hotel. Not expensive. Everything smels new. It needs eating places/restaurants which still are under constrution.

    Federico M, 1 night trip, Dec. 24, 2021

    Verified Hotels.com guest review

See all 95 reviews