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Four Points by Sheraton Ciudad Juárez

Photo gallery for Four Points by Sheraton Ciudad Juárez

Property amenity
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, pool loungers
Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Traditional Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Four Points by Sheraton Ciudad Juárez

Four Points by Sheraton Ciudad Juárez

3.5 star property
3.5-star hotel in Ciudad Juarez with outdoor pool and restaurant

8.6/10 Fabulous

188 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juarez, CHIH, 32349
Main amenities
  • 24-hour front desk
  • Air conditioning
  • Breakfast available
  • Business centre
  • Daily housekeeping
  • Fitness centre
  • Free airport drop-off
  • Outdoor pool
  • Pool bar
  • Reception fireplace
  • Restaurants and bar/lounge
  • Terrace
For families
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • Paso del Norte International Bridge - 15 min drive
  • American Consulate - 19 min drive
  • Fort Bliss - 17 min drive
  • Cielo Vista Mall - 18 min drive
  • Sunland Park Racetrack and Casino - 29 min drive

Getting around

  • El Paso International Airport (ELP) - 25 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 26 min drive
  • El Paso Union Depot - 20 min drive
  • Free airport drop-off

Restaurants

  • Burritos Aquimichu - 9 min walk
  • Barbacoa "El Guero - 10 min walk
  • Gula - 2 min walk
  • El Amigo Milo - 1 min walk
  • KFC - 9 min walk
Map

About this property

Four Points by Sheraton Ciudad Juárez

Four Points by Sheraton Ciudad Juárez offers free airport drop-off service (available on request). Guests can visit the fitness centre for a workout or grab a bite to eat at El Sardinero, which serves American cuisine. Other highlights include an outdoor pool, a poolside bar and a snack bar/deli.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 139 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking
  • On-site carport

Transfers

  • Free airport drop-off from 8:00 AM to 5:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Local/corner shop

Working away

  • Business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • An outdoor pool
  • Communal living room
  • Fireplace in lobby
  • Fitness centre
  • Safe-deposit box at front desk
  • Television in common areas
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • Braille/raised signage
  • Closed-captioned TV
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerheads
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Lift
  • Lowered locks/deadbolt
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Roll-in shower (selected rooms)
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 45-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Free cot/infant bed
  • Hypo-allergenic bedding
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Hairdryer

Stay connected

  • Desk
  • Free long-distance and local calls
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Sardinero – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 270 for adults and MXN 150 for children

Renovations and closures

The property will be renovating from 2 February 2023 to 31 May 2024 (completion date subject to change). The following areas are affected:
  • Dining venue
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juarez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juarez

Frequently asked questions

Does Four Points by Sheraton Ciudad Juárez offer free cancellation for a full refund?
Yes, Four Points by Sheraton Ciudad Juárez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Four Points by Sheraton Ciudad Juárez?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Four Points by Sheraton Ciudad Juárez?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
Are pets allowed at Four Points by Sheraton Ciudad Juárez?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points by Sheraton Ciudad Juárez?
Yes, there's free self parking.
Is an airport shuttle service offered by Four Points by Sheraton Ciudad Juárez?
Yes, a free shuttle to the airport is available from 8:00 AM to 5:00 PM on request.
What are the check-in and check-out times at Four Points by Sheraton Ciudad Juárez?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Four Points by Sheraton Ciudad Juárez?
No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (17-min drive) and Sunland Park Racetrack and Casino (29-min drive) are both nearby.
What is there to do at Four Points by Sheraton Ciudad Juárez and nearby?
Four Points by Sheraton Ciudad Juárez has an outdoor pool and a fitness centre.
Are there restaurants at or near Four Points by Sheraton Ciudad Juárez?
Yes, El Sardinero offers American cuisine.
What's the area around Four Points by Sheraton Ciudad Juárez like?
Four Points by Sheraton Ciudad Juárez is a short 5-minute walk from UACJ - Universidad Autónoma de Ciudad Juárez and 18 minutes' walk from Paso del Norte Cultural Center.

Reviews

8.6

Fabulous

9.3/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Fair

No pool
Disappointed that when I booked the hotel room they did not mention pool was accessible.... Top floor was closed...
Ana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ADRIAN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Miguel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Baraquiel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mario, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Best hotel in Ciudad Juarez. Great restaurant at walking distance.
Emma, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great place
Victor, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sara, 1-night trip
Verified Hotels.com guest review

6/10 Good

Guadalupe, 3-night trip
Verified Expedia guest review

4/10 Fair

Alejandra, 4-night trip
Verified Expedia guest review