Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Frankfurt, Hessen, Germany
1 room, 2 adults

Steigenberger Metropolitan

4.5-star4.5 stars
Poststr. 6, Frankfurt, HE, 60329, Germany

Luxury hotel with restaurant, connected to a shopping center, near Frankfurt Trade Fair
  • Free WiFi and free parking
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Restrictions related to your trip

Germany may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • A very quiet and relaxing stay in an excellent location, across the road from the main…Sep. 22, 2019
  • Good location, average room (no air conditioning in one room). Dec. 25, 2018

Steigenberger Metropolitan

  • Comfort Double Room, 1 Queen Bed
  • Superior Double or Twin Room
  • Deluxe Room
  • Superior Single Room

What’s around Steigenberger Metropolitan

Landmarks

  • Heart of Frankfurt
  • Frankfurt Trade Fair - 7 min walk
  • Alte Oper - 16 min walk
  • Romerberg - 19 min walk
  • Skyline Plaza - 10 min walk
  • Festhalle Frankfurt - 11 min walk
  • Maintower - 12 min walk
  • Congress Center Messe Frankfurt - 14 min walk

Getting around

  • Frankfurt Intl. Airport (FRA) - 18 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Frankfurt (Main) Central Station - 3 min walk
  • Frankfurt am Main West Station - 26 min walk
  • Frankfurt (Main) Ost Station - 6 min drive
  • Central U-Bahn - 3 min walk
  • Festhalle-Center U-Bahn - 9 min walk
  • Festhalle-Messe U-Bahn - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 131 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Germany may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

  • Free self parking on site

  • Self parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6028
  • Conference space size (meters) - 560
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

BRASSERIE M - This restaurant serves breakfast, lunch, and dinner. Open daily.

Steigenberger Metropolitan’s small print

Also known as

  • Steigenberger Metropolitan Hotel Frankfurt
  • Steigenberger Metropolitan Hotel
  • Steigenberger Metropolitan Frankfurt
  • Steigenberger Metropolitan
  • Steigenberger Metropolitan Hotel Frankfurt
  • Steigenberger Metropolitan Hotel
  • Steigenberger Metropolitan Frankfurt
  • Steigenberger Metropolitan Hotel Frankfurt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

Self parking is available for an extra charge

Pets are allowed for an extra charge of EUR 25.00 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Steigenberger Metropolitan

  • Does Steigenberger Metropolitan offer free cancellation for a full refund?
    Yes, Steigenberger Metropolitan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Steigenberger Metropolitan?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Steigenberger Metropolitan?
    Yes, there's free self parking.
  • Are pets allowed at Steigenberger Metropolitan?
    Yes, dogs are welcome, with a limit of 1 per room. There's a charge of EUR 25.00 per pet, per night.
  • What are the check-in and check-out times at Steigenberger Metropolitan?
    You can check in from 2 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Steigenberger Metropolitan?
    Yes, there's an onsite restaurant. Nearby restaurants include Fennischfuchser (3-min walk), Coffee Fellows (3-min walk), and Panino (3-min walk).
  • Is there an onsite casino at Steigenberger Metropolitan?
    No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.

Recent reviews

Fabulous 8.6 From 695 reviews

Exceptional 10.0
Good central hotel, friendly staff and very close to trains. Very nice hotel attached. Our room was nice but it wasn’t explained to us that we needed to have the main light turned on for the coffee maker to work, Anyway we got it to work in the bathroom, so all good.
Timothy, au2 night romance trip
Very good 8.0
Great stay
Room nice and clean and bed comfy. Great bathroom restaurant and breakfast.
Kerrie, au2 night romance trip
Exceptional 10.0
Best location.
Best location, particularly if you are travelling by train. Very close to city centre.
au2 night trip
Fair 4.0
Aircon didn't work. Sweat box
Our air conditioning did not work in our room. After a 30°C day our room was a sweat box. We spoke to reception around 9:30pm and they offered us another two rooms, both with the same issue. We ended up getting a small fan that was very noisy and we had a terrible night's sleep. To the hotel's credit, they attempted to fix the issue by moving us but the issue was more widespread than just our room. Reception were unable to offer us compensation as we had booked and prepaid through hotels.com Staff were great. Good location next to Frankfurt Central €5, 15min train ride to the airport. Included breakfast was pretty good.
Michael, au1 night romance trip
Exceptional 10.0
The only choice in the area
Easy and friendly hotel
Siu Kwan Andy, au2 night romance trip
Exceptional 10.0
Handy to HBF for day trips to cologne and Heidelberg etc even though right next to station extremely quiet rooms would stay again. Roy & Kim
roy&kim, au4 night trip
Exceptional 10.0
Perfect location.
Perfect location, just across the road from the main railway station. A short walk from the tourist sights of Frankfurt. And a great breakfast.
au1 night romance trip
Exceptional 10.0
Found very central ,clean and tidy ,people at reception very helpful
au3 night trip
Very good 8.0
Just the hotel for Hbf travellers.
The two good aspects of this hotel is the proximity to the Hbf and the professionalism of the reception and restaurant staff. Their happy nature makes your stay just that more enjoyable. I would not hesitate to recommend this hotel.
Keith, au2 night trip
Exceptional 10.0
good!
this is actually good hotel around there
sg1 night business trip

Steigenberger Metropolitan