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Island Shangri-La, Hong Kong

Photo gallery for Island Shangri-La, Hong Kong

Exterior
Outdoor pool
Cityview Suite (Newly Renovated) | Premium bedding, free minibar items, in-room safe, desk
Premier Harbour View Suite (Newly Renovated) | Premium bedding, free minibar items, in-room safe, desk
Deluxe Peak View Twin | Premium bedding, free minibar items, in-room safe, desk

Overview of Island Shangri-La, Hong Kong

Island Shangri-La, Hong Kong

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Victoria Harbour

9.2/10 Superb

722 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is AU$540
Price available on 15/4/2023
Map
Pacific Place, Supreme Court Road, Central, Hong Kong
Main amenities
  • 2 coffee shops/cafes
  • 24-hour fitness centre
  • 24-hour room service
  • 5 restaurants and bar/lounge
  • Airport shuttle
  • Breakfast available
  • Conference centre
  • Daily housekeeping
  • Full-service spa
  • Limo/town car service
  • Outdoor pool
  • Valet parking
For families
  • Daily housekeeping
  • Free cots/infant beds
  • Fridge
  • Laundry facilities
  • Premium TV channels
  • Private bathroom

Room options

About this area

What's nearby

  • In Central & Western District
  • Victoria Harbour - 11 min walk
  • Lan Kwai Fong - 17 min walk
  • Hong Kong Convention and Exhibition Centre - 20 min walk
  • Happy Valley Race Course - 8 min drive
  • Soho - 7 min drive
  • Hong Kong - Macau Ferry Terminal - 11 min drive
  • Ocean Park - 15 min drive
  • Kowloon Bay - 21 min drive
  • Harbour City - 9 min drive
  • 1881 Heritage - 21 min drive

Getting around

  • Hong Kong International Airport (HKG) - 38 min drive
  • Hong Kong Admiralty Station - 5 min walk
  • Hong Kong Wan Chai Station - 12 min walk
  • Hong Kong Central Station - 13 min walk
  • Cotton Tree Drive Tram Stop - 5 min walk
  • Arsenal Street Tram Stop - 6 min walk
  • Murray Road Tram Stop - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • 夏宮 - 3 min walk
  • Lobby Lounge - 2 min walk
  • Emmer - 1 min walk
  • Nadaman 灘萬 - 1 min walk
  • Dim Sum Library - 1 min walk
Map

About this property

Island Shangri-La, Hong Kong

Placing you 0.6 mi (0.9 km) from Victoria Harbour and 0.9 mi (1.4 km) from Lan Kwai Fong, Island Shangri-La, Hong Kong offers an airport shuttle (available 24 hours) for HKD 1150 per vehicle. Guests can visit the spa to be pampered with massages, aromatherapy or thalassotherapy, and Restaurant Petrus, one of 5 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers like that it's only a short walk to public transportation: Cotton Tree Drive Tram Stop is 5 minutes away and Arsenal Street Tram Stop is 6 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 557 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
  • Please note: during the listed renovation period alternate fitness and spa facilities will be available onsite.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (HKD 500 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 5 restaurants
  • 2 coffee shops
  • 24-hour room service
  • Bar/lounge

Working away

  • Conference centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Limo or town car service
  • Luggage storage
  • Multilingual staff
  • On-site car hire
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 24-hour fitness centre
  • An outdoor pool
  • Banquet hall
  • Full-service spa

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 55-inch LCD TV
  • Films for purchase
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Stocked minibar (select free items)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Premium bedding
  • Turndown service

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Dining

Restaurant Petrus – Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch and dinner.
Cafe TOO – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Summer Palace – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Open daily.
Lobster Bar and Grill – This seafood restaurant specialises in seafood and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Nadaman – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately HKD 404.8 for adults and HKD 404.8 for children
  • Airport shuttle service is offered for an extra charge of HKD 1150 per vehicle (one way)

Renovations and closures

The property will be renovating from 8 February 2023 to 31 December 2023 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Spa
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for HKD 660.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Valet parking costs HKD 500 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

<p>On-site parties or group events are strictly prohibited.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and cash.</p>
Children under 12 years old are allowed in the Horizon Club Lounge until 7 PM and must be accompanied by an adult.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Island Shangri La Hotel
Island Shangri-La Hong Kong
Island Shangri-La Hotel
Island Shangri-La Hotel Hong Kong
Shangri-La Island
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La
Island Shangri La
Island Shangri La, Hong Kong
Island Shangri-La, Hong Kong Hotel
Island Shangri-La, Hong Kong Hong Kong
Island Shangri-La, Hong Kong Hotel Hong Kong

Frequently asked questions

Does Island Shangri-La, Hong Kong offer free cancellation for a full refund?
Yes, Island Shangri-La, Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Island Shangri-La, Hong Kong?
As of 25 Mar 2023, prices found for a 1-night stay for 2 adults at Island Shangri-La, Hong Kong on 15 Apr 2023 start from AU$540, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Island Shangri-La, Hong Kong?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Island Shangri-La, Hong Kong?
Yes, there's an outdoor pool.
Are pets allowed at Island Shangri-La, Hong Kong?
Sorry, pets aren't allowed.
Is parking offered on site at Island Shangri-La, Hong Kong?
Yes. Valet parking costs HKD 500 per day.
Is an airport shuttle service offered by Island Shangri-La, Hong Kong?
Yes, an airport shuttle is available. The charge is HKD 1150 per vehicle one way.
What are the check-in and check-out times at Island Shangri-La, Hong Kong?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Island Shangri-La, Hong Kong and nearby?
Island Shangri-La, Hong Kong has a spa and an outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near Island Shangri-La, Hong Kong?
Yes, there are 5 on-site restaurants, featuring international cuisine and ocean views.
What's the area around Island Shangri-La, Hong Kong like?
Island Shangri-La, Hong Kong is in Central & Western District, a short 5-minute walk from Cotton Tree Drive Tram Stop and 11 minutes' walk from Victoria Harbour. Travellers love the hotel's prime location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

5-night family trip
Verified Hotels.com guest review

8/10 Very good

Good but not outstanding
Bed very comfortable, bathroom rather dated and worn. Restaurants and bar are of highest standard with prices to match. Only lounge is lobby lounge which is very small so usually full. No other lounge that we could find just for residents which was a shortcoming.
7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

G M, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Giuseppe, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Shirley, 2-night trip
Verified Hotels.com guest review

6/10 Good

While it might be shangri la's corporate initiative to promote sustainability by potentially minimizing plastic waste, basic personal care amenities like combs and razor should always be provided in room for guests convenience.
wing hong, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent stay
An excellent stay, we were looking for a high end hotel that embraced its location (as we have been since we arrived in Hong Kong) and the Island Shangri-La did this far better than the Mandarin Oriental where we stayed last year. Two quibbles, the low lights that come on when you get out of bed in the night are hyper-sensitive and tend to turn themselves on frequently (or maybe I flail around too much), secondly being dropped off at the Pacific Place Office Towers there is little signposting to get to reception, other than that it was great.
MRJ, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

TAK LAM WILLIAM, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vickie Wai Ki, 1-night trip
Verified Hotels.com guest review