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Mercure Auckland Queen Street

3.5 star property
Hotel with restaurant, near Auckland Ferry Terminal
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Auckland Queen Street

Individually decorated, individually furnished, desk, laptop workspace
Property entrance
Exterior
Superior Room, Balcony
Individually decorated, individually furnished, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Bar
  • Gym
  • Parking available
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Conference space
  • Meeting room
  • Multilingual staff
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
The price is AU$161
includes taxes & fees
21 Dec - 22 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Balcony (High Floor)

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room, Balcony (High Floor)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Balcony

Superior Room, Balcony

Superior Room, Balcony

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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includes taxes & fees
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About the area

Map
500 Queen Street, Auckland, Auckland, 1010

What's nearby

  • Queen Street Shopping District - 1 min walk
  • University of Auckland - 4 min walk
  • Sky Tower - 14 min walk
  • SkyCity Casino - 15 min walk
  • Auckland Ferry Terminal - 5 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 26 min drive
  • Auckland Mt Eden Station - 18 min walk
  • Auckland Grafton Station - 19 min walk
  • Auckland Britomart Station - 20 min walk
  • Gaunt Street Tram Stop - 24 min walk
  • The Strand Station - 26 min walk
  • Daldy Street Tram Stop - 27 min walk

Restaurants

  • ‪Kebab King Grafton - ‬4 min walk
  • ‪St Kevins Cafe - ‬3 min walk
  • ‪Chadam - ‬3 min walk
  • ‪Bestie Cafe - ‬3 min walk
  • ‪Eight at Cordis, Auckland - ‬3 min walk

About this property

Mercure Auckland Queen Street

When you stay at Mercure Auckland Queen Street, you'll be in a fantastic location, only a five-minute walk from Queen Street Shopping District and University of Auckland. After a workout at the 24-hour fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Mt. Eden and Eden Park are a short five-minute drive away. Fellow travellers say great things about the helpful staff.

Languages

English, Filipino, Hindi

At a glance

Hotel size

  • 96 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 2 per cent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Secured covered on-site self-parking (NZD 35 per day)
  • On-site parking is limited (max. 10 spaces per unit)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room
  • Conference space (323 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Lone Star – On-site family restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Refundable deposits

  • Deposit: NZD 200 per accommodation, per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 23 for adults and NZD 8 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Parking

  • Covered self-parking costs NZD 35 per day
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Auckland Queen Street Hotel
Mercure Auckland Queen Street Auckland
Mercure Auckland Queen Street Hotel Auckland

Frequently asked questions

Does Mercure Auckland Queen Street offer free cancellation for a full refund?
Yes, Mercure Auckland Queen Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Auckland Queen Street?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Auckland Queen Street?
Yes. Self-parking costs NZD 35 per day. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Auckland Queen Street?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Mercure Auckland Queen Street?
No, this hotel doesn't have a casino, but SkyCity Casino (15-min walk) is nearby.
What is there to do at Mercure Auckland Queen Street and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Mercure Auckland Queen Street?
Yes, there's an on-site restaurant, Lone Star.
What's the area around Mercure Auckland Queen Street like?
Mercure Auckland Queen Street is in Auckland Central Business District, a short 1-minute walk from Queen Street Shopping District and 4 minutes' walk from University of Auckland.

Mercure Auckland Queen Street Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Bit far away from lower queen street but appreciate the clean room and loveky service from the staff including an upgrade to two queen beds.
Lee, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Josh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night trip
Verified Hotels.com guest review

8/10 Very good

James, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lukasz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I really liked it. Bus stop right across road so easy to use bus. Only downside is far away from the main bus hub and train station. Staff were great and nice. Room was very tidy and clean.
Jonah, 2-night trip
Verified Expedia guest review

8/10 Very good

Brodie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very good clean rooms very helpful bit far from town centre all up hill lone star eatery very average
Neil, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Damien, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Noisy room next door. Walls not very soundproof.
Sandra, 1-night romance trip
Verified Wotif guest review

8/10 Very good

The hotel was comfortable, helpful staff. On the edge of the cbd so a long walk down the hill. Area not the best
Susan, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Very poor communication and each room should automaticly have a carpark assigned to there room.
Alison, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Best stay at Mercure Auckland
The best stay of all my business trips. I had a great room on the 7th floor over looking the SkyTower. Although i was concerned about the noise due to location in city. It was so quiet. They also offer parking at a fee but very convinient.
Shingie, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Very nice tidy and modern room was great with my partner the view is jot good but convenience is top notch im a big clothes n shopping person so it was awesome being right next to the street with all the second hand and vintage/y2k clothes many asian supermarkets and resturaunts arnd love the location was very cost effective breakfast was at the lonestar and is buffet it is not amazing but was a gd price alll the receptionists are lovely and both me and my partner felt like we were very happy with the location and style/room 8.5/10
Sahan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great property to stay at, only difficulty is arrival parking for checking in.
Aaron, 1-night business trip
Verified Expedia guest review

8/10 Very good

Thank you for a good weekend,
Fred, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Ben, 1-night trip
Verified Expedia guest review

10/10 Exceptional

good
Ying, 1-night trip
Verified Expedia guest review

8/10 Very good

The property has very limited parking. The rooms are very small. The has no restaurant. The breakfast they booked us into at the lone star next door looked terrible so we cancelled it. Overall the area was good, but the hotel was cramped and poor parking options however we managed to park in the nearby wilson parking building P133
George, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

queens street retreat
excellent location quiet clean and friendly
Phil, 2-night trip
Verified Hotels.com guest review

6/10 Good

Rohitesh, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome stay once again, thanks to all staff
Jorge, 1-night trip
Verified Expedia guest review

8/10 Very good

B, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Would definitely stay again!. We enjoyed our stay. Loan Star restaurant was amazing specially with the happy hour. Nice clean room.
Dannie, 2-night romance trip
Verified Expedia guest review