San Francisco International Airport (SFO) - 18 min drive
San Carlos, CA (SQL) - 27 min drive
Oakland, CA (OAK-Oakland Intl.) - 34 min drive
Concord, CA (CCR-Buchanan Field) - 35 min drive
Bayshore Station - 8 min drive
22nd Street Station - 10 min drive
San Francisco Station - 19 min walk
Market St & 5th St Stop - 1 min walk
Powell St. Station - 3 min walk
Powell St & Market St Stop - 3 min walk
Restaurants
Shake Shack - 3 min walk
Panda Express - 1 min walk
Starbucks - 2 min walk
Executive Order Bar & Lounge - 2 min walk
The Melt - 2 min walk
About this property
Hotel Zetta San Francisco
Hotel Zetta San Francisco offers a great location, putting you within a short 10-minute walk of Union Square and San Francisco Museum of Modern Art. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. Also, Moscone Convention Center and Oracle Park are a short five-minute drive away. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: Market St & 5th St Stop is steps away and Powell St. Station is 3 minutes.
Languages
Chinese (Mandarin), English, Filipino, French, Spanish
At a glance
Hotel size
116 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-out available
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
On-site valet parking (USD 65 per night; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
2 restaurants
2 bars/lounges
Room service
Water dispenser
What to do
Pool table
Working away
4 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Free bike hire
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
24-hour fitness centre
Arcade/games room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Lift door width (centimetres): 3
Room amenities
Be entertained
46-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Local maps
Special features
Dining
S and R Lounge – This lobby lounge specialises in American cuisine and serves dinner and light fare. Happy hour is offered.
The Cavalier – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 41.19 per accommodation, per night
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 10 to 30 per person
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)
Parking
Valet parking costs USD 65 per night with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Also known as
Hotel Zetta
Hotel Zetta San Francisco
San Francisco Hotel Zetta
San Francisco Zetta
San Francisco Zetta Hotel
Zetta Hotel
Zetta Hotel San Francisco
Zetta San Francisco
Hotel Milano San Francisco
Milano Hotel San Francisco
Frequently asked questions
Does Hotel Zetta San Francisco offer free cancellation for a full refund?
Yes, Hotel Zetta San Francisco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Zetta San Francisco?
Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Zetta San Francisco?
Yes. Valet parking costs USD 65 per night.
What are the check-in and check-out times at Hotel Zetta San Francisco?
Check-in start time: 3 PM; check-in end time: 2:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Hotel Zetta San Francisco?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (21-min drive) is nearby.
What is there to do at Hotel Zetta San Francisco and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities such as 2 bars, a 24-hour fitness centre and an arcade.
Are there restaurants at or near Hotel Zetta San Francisco?
Yes, there are 2 on-site restaurants, featuring American cuisine.
What's the area around Hotel Zetta San Francisco like?
Hotel Zetta San Francisco is in Downtown San Francisco, a short 1-minute walk from Market St & 5th St Stop and 12 minutes' walk from Moscone Convention Center. Travellers say that the hotel is in a great location.
Hotel Zetta San Francisco Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
2 Feb 2025
Shai
Shai, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Jan 2025
Bernard
Bernard, 1-night business trip
Verified Hotels.com guest review
6/10 Good
3 Jan 2025
Jessica
Jessica, 4-night trip
Verified Hotels.com guest review
6/10 Good
18 Dec 2024
Not great
Not a great location (people yelling across the street kept me up all night); you have to ring to be let in at the front door and none of the staff ever seem to be paying attention; stains on the bedroom furniture, views of alleyways. Can’t recommend I’m afraid
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Doug
Doug, 3-night trip
Verified Hotels.com guest review
8/10 Very good
14 Dec 2024
Brian Wesley
Brian Wesley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Hidden fees but nice place
Right on the edge a very bad area but felt safe coming and going. My only complaint is an added surcharge that was not disclosed when I booked the room
Kevin
Kevin, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Adam
Adam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Vivian
Vivian, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Great hotel and location
Helene
Helene, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Oct 2024
Poline
Poline, 3-night trip
Verified Expedia guest review
10/10 Exceptional
30 Oct 2024
The front desk person was a little bit cold but overall the hotel was beautiful.
Charlene
Charlene, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Oct 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Excellent place
Anessa
Anessa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Oct 2024
Jeremy
Jeremy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Oct 2024
Area around hotel and north are good and even has the trolley cars to ride and see how they turn around. John’s steak and seafood also very nice. All cities have trouble spots although it seemed less of an interaction Then you would find in NY.
John
John, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 Oct 2024
Paula
Paula, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Really terrific, cool place to stay. I'd like to give a shout out to Paris and the rest of the reception staff -- support helpful and friendly.
Brigit
Brigit, 2-night family trip
Verified Expedia guest review
8/10 Very good
13 Oct 2024
I booked this hotel because my husband and I were going to a concert at The Warfield and this hotel had decent reviews and close to the theater.
Upon arriving I was very nervous about the homeless and the area. I asked the guy at the front desk, Paris, about the area and the safety factor. He talked to me about it and he was right, nothing to worry about. Paris was excellent at the front desk!
The hotel itself was also great. Clean rooms. The hotel wasn't loud with people and the AC worked well. There is a restaurant adjacent to the hotel where we are for happy hour.
Crystal
Crystal, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Oct 2024
Rafael
Rafael, 3-night trip
Verified Hotels.com guest review
2/10 Poor
12 Oct 2024
The valet was not good. They didn’t get my friends car and couldn’t get ahold of the valet people. She had to get a taxi home. And a taxi back. Both of which the hotel said they would reimburse her then tried to not pay! I paid for a valet service that didn’t even work. Then the hotel said they would refund my valet and send email confirmation. I have not received either!