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All properties in Ixtapa, Guerrero, Mexico
1 room, 2 adults

Azul Ixtapa Beach Resort and Convention Center - All Inclusive

3.5-star3.5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • WiFi (surcharge)
Paseo Punta Ixtapa Lote 2, Zona Hotelera, Ixtapa, GRO, 40880, Mexico

All-inclusive beachfront property with spa, near Quieta Beach
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • WiFi (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The facilities are in good shape, the service was very good, and the buffet food was ok (…Sep. 28, 2020
  • I have been coming to Ixtapa for over 20 years and was not aware this property was even…Mar. 1, 2020

Azul Ixtapa Beach Resort and Convention Center - All Inclusive

from A$242
  • Deluxe Room, Beach View
  • Superior Room, Beach View
  • Deluxe Room, 1 Bedroom, Beach View
  • Superior Room, 1 Bedroom, Beach View

What’s around Azul Ixtapa Beach Resort and Convention Center - All Inclusive

Landmarks

  • On the beach
  • Linda Beach - 9 min walk
  • Ixtapa Island - 10 min walk
  • Quieta Beach - 5 min walk
  • Varadero Beach - 10 min walk
  • Marina Ixtapa - 4.8 mi / 7.8 km
  • El Palmar Beach - 4.8 mi / 7.8 km
  • Zihuatanejo Bay - 9.1 mi / 14.6 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 31 min drive

At a glance

Key facts

Size

  • 400 rooms
  • Arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-6 PM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Free self parking on site

Payment types at the property

* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • 6 restaurants
  • 3 bars/lounges
  • 3 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Snorkelling on site
  • Volleyball on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Nightclub
  • Swim-up bar
  • Tennis on site
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 3
  • Lift
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • Dining availability limited at one or more venues
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Miniature golf
  • Motorized water sports
  • Surcharge for premium food items
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Gratuities
  • Taxes

Spa

Itsi Spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Costa Azul - This restaurant specializes in Mediterranean cuisine. Reservations are required.

Oyster Bar - This restaurant specializes in seafood. Reservations are required. Open select days.

La Terraza - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Plaza Mexicana - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Colores - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Azul Ixtapa Beach Resort and Convention Center - All Inclusive’s small print

Also known as

  • Azul Ixtapa All Inclusive Beach Resort
  • Azul Ixtapa Beach Resort
  • Azul Ixtapa Beach
  • Hotel Azul Ixtapa Beach Resort and Convention Center Ixtapa
  • Ixtapa Azul Ixtapa Beach Resort and Convention Center Hotel
  • Hotel Azul Ixtapa Beach Resort and Convention Center
  • Azul Ixtapa Beach Resort and Convention Center Ixtapa
  • Azul Ixtapa All Inclusive Beach Resort Convention Center
  • Azul Resort
  • Azul
  • Azul Ixtapa All Inclusive Beach
  • Azul Ixtapa Beach Resort Convention Center All Inclusive
  • Azul Ixtapa All Inclusive Beach Resort Convention Center
  • Azul Ixtapa All Inclusive
  • Resort Azul
  • Azul Ixtapa All Inclusive Beach Resort
  • Azul Ixtapa All Inclusive Beach
  • Azul Ixtapa All Inclusive Beach Resort Convention Center

Policies

The all-inclusive plan includes all meals but only limited dining at specialty restaurants: 1 specialty dinner for stays of up to 4 nights; 2 specialty dinners for stays of up to 6 nights, and 3 specialty dinners for stays of up to 9 nights. Reservations are required.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

WiFi is available in guestrooms for MXN 150 per night (1-device limit, rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Azul Ixtapa Beach Resort and Convention Center - All Inclusive

  • Does Azul Ixtapa Beach Resort and Convention Center - All Inclusive offer free cancellation for a full refund?
    Yes, Azul Ixtapa Beach Resort and Convention Center - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Azul Ixtapa Beach Resort and Convention Center - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Azul Ixtapa Beach Resort and Convention Center - All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at Azul Ixtapa Beach Resort and Convention Center - All Inclusive?
    Yes, there are 3 outdoor pools and a children's pool.
  • Are pets allowed at Azul Ixtapa Beach Resort and Convention Center - All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Azul Ixtapa Beach Resort and Convention Center - All Inclusive?
    You can check in from 3 PM to 6 PM. Check-out time is noon. Express check-out is available.
  • Are there restaurants at or near Azul Ixtapa Beach Resort and Convention Center - All Inclusive?
    Yes, there are 6 onsite restaurants, featuring Mediterranean cuisine and poolside dining. Nearby restaurants include Bistro Soleiado (4.2 mi), Deborah's Restaurant (4.6 mi), and Casa Morelos (4.6 mi).
  • What is there to do near Azul Ixtapa Beach Resort and Convention Center - All Inclusive?
    Recommended spots to visit include Quieta Beach (5-min walk) and Linda Beach (9-min walk), along with Ixtapa Island (10-min walk) and Varadero Beach (10-min walk).

Recent reviews

Very good 8.2 From 182 reviews

Very good 8.0
Great for Families
Overall this is a good resort property. I would recommend it for families as there is an amazing water park for children. The other pool areas are impressive as well. The buffet food was decent but got a little tiring after 5-7 days. They usually had Italian and Mexican themes and sometimes changed it up and offered Asian or BBQ. There are 2 a la carte restaurants that require advance reservations. One is fine dining and the other is fish/seafood at a beautiful restaurant built along the shoreline. Two of us are vegetarian and we found that the choices were somewhat limited but we never went hungry. The beach does not have good sand, it's more like clay. The waves are fairly tame making them suitable for children to play in. Sailing and kayaking are offered free of charge. Our room was comfortable and clean with a king bed and chaise lounger and a decent size balcony with a beautiful view. There is no coffee maker or mini fridge. Room service is offered for an extra charge. There are 3 towers. Tower 3 backs onto the convention centre which can be extremely noisy when they have outdoor events and parties. There a number of activities offered each day - zumba, pilates (no yoga), a bike tour through the ecological reserve, archery and aquasize to name a few. Wonderful staff! The Azul is not right in Ixtapa. It's a little further north near Playa Linda and Ixtapa Island. To get to the shopping areas you will need to take the local bus (16 pesos) or a taxi.
Kim, ca7 night trip
Very good 8.0
Decent all inclusive resort
Good facilities but food selection and quality could be higher
sg3 night trip
Fair 4.0
This place is awful. Terrible food. Too many people. Photos look nice but there are sooo many people packed in. You cannot sit by the pool or on the beach. Too many people. Trashy. Gross place.
us2 night family trip
Fair 4.0
You can find a better all inclusive for you money
We live in mexico and we go every few months to an all inclusive hotels all over the country. This one is by far the lowest rated of all. and I will share the reasons why: 1. Food standard is very low. all resturants are with the same food during the morning with no vegis, only one plate of chese offered and very low capacity of ages chefs. At night you have few resturants that are good but nothing more. the wine of the house is low quality and there is no option to buy wine. 2. Rooms - All mattresses are with springs, very low quality and make the night sleep very bad. All of the cushions are also low quality and even that we asked to get new once it was impossible. No drinks or other things in the mini bar like they do in other all inclusive. 3. Kids Club - we have 3 kids and when we go to Iberostar or Hyatt Los cabos, they want to stay more... here they didn't want to go and stay. The kids club work with no interesting activities for the kids, they do a some activities that they ask money for... like a 100 pesos for cocking activitity. the team also was without the proper enegry I think. 4. THIS IS THE ONLY ALL INCLUSIVE THAT ASKS 150 PESOS A DAY FOR INTERNET IN YOUR ROOM.. AND NOT ONLY - FOR ONLY ONE DEVICE !!!! never seen somthing like this before. Over all not a place to take your family in you want a good all inclusive hotel
Matan, us7 night family trip
Good 6.0
I wouldn't go again
I've never stayed on the pacific side of Mexico before, and I don't think I will again. Our stay was okay. We tend to go on a number of excursions, and I found the staff was not helpful in trying to get contact information, or details about trips. Also, when asking about different areas of the hotel, many concierge members didn't have the answers, nor did they bother finding them out for us. The cleaning and restaurant staff were predominantly friendly and helpful, but the reception staff was frustrating to deal with. My phone was stolen at the beginning of our trip and when I inquired about reporting it, or if there was a lost and found, they were dismissive. I moved my query to the concierge desk and they were equally as unconcerned or helpful. There was no support or concern for something that was a rather important item to have been stolen. It is a beautiful area, and there was a fair amount to do to keep the people in our group entertained. We had a night at the Oyster Bar a la carte - the waves crashed over the railing, soaking my daughter and I (and our dinners), and no one came to help. We had to request new meals and beverages. Basics: The pool area is well maintained. The food gets boring pretty quickly - it is the same in all the buffets every day The staff is not supportive, and certainly not proactive The beach is great for short bursts as there is no shade provided The beds are adequate, but not good The lobby bar doesn't open until 4 - even for pop/tea
Cara, ca7 night family trip
Fair 4.0
Look elsewhere
I don’t recommend this Hotel to me it wasn’t great at all and I like to be fair because nothing is perfect but the beach area is ugly! You got people trying to sell you stuff by force doesn’t even feel safe. Pool area was nice but the bars closed early by 10pm they had no more beer and it wasn’t even a busy time food had no flavor, lobby at night is so hot they don’t even have fans the lobby is where the party is at night we where pouring sweat the minute we came down from our room. I give this Hotel 1.5 stars at best Service is bad imagine when it’s really busy.
Adelso, us1 night family trip
Exceptional 10.0
Definitely would stay here again!
Very nice family resort. Food was great! Staff was very accommodating. Close to Ixtapa Island which is a must see.
us4 night business trip
Very good 8.0
Muy bien 👍
Miguel Omar, us2 night family trip
Very good 8.0
Hoteles.com muy mal!
El hotel muy bien! El problema fue con hoteles.com Ya que las tres habitaciones fueron VIP y solo se se vio reflejado en una de ellas sin explicarme el motivo de ello. Con razones mm poco convincentes que el hotel propiamente dicho no pudo solucionar
Cinthya, mx2 night family trip
Good 6.0
Muy incómodas las camas en general , colchones y almohadas tuvimos que pedir cambio de almohadas , los alimentos muy incipidos
José alberto, mx5 night family trip

Azul Ixtapa Beach Resort and Convention Center - All Inclusive

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