Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

Mercure Hotel & Residenz Frankfurt Messe

4.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Fridge
Voltastr. 29, Frankfurt, HE, 60486, Germany

Luxury hotel with restaurant, near Frankfurt Trade Fair
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Fridge
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Germany may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Hotel was clean and staff mostly helpful. Short walk to messe Frankfurt west entrance,…Jan. 28, 2020
  • It's a standard Mercure hotel in a district that is notable for two things - proximity to…Oct. 18, 2018

Mercure Hotel & Residenz Frankfurt Messe

from A$107
  • Standard Double Room, 1 Double Bed
  • Standard Room, 2 Single Beds
  • Superior Double Room, 1 Double Bed, Courtyard View
  • Privilege, Room, 1 Queen Bed
  • Privilege, Suite, 1 Queen Bed with Sofa bed, Balcony
  • Standard Room, 1 Single Bed
  • Superior Twin Room, Multiple Beds

What’s around Mercure Hotel & Residenz Frankfurt Messe

Landmarks

  • In Bockenheim
  • Frankfurt Trade Fair - 10 min walk
  • Alte Oper - 30 min walk
  • Romerberg - 42 min walk
  • Congress Center Messe Frankfurt - 13 min walk
  • Festhalle Frankfurt - 15 min walk
  • Skyline Plaza - 22 min walk
  • Palmengarten - 24 min walk

Getting around

  • Frankfurt Intl. Airport (FRA) - 15 min drive
  • Mainz (QFZ-Mainz Finthen) - 34 min drive
  • Frankfurt am Main West Station - 5 min walk
  • Frankfurt (Main) Central Station - 27 min walk
  • Frankfurt-Rödelheim Station - 5 min drive
  • Frankfurt - West S-Bahn - 5 min walk
  • Frankfurt am Main Messe S-Bahn - 10 min walk
  • Leipziger Strasse U-Bahn - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 424 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-1:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Germany may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business centre
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 1453
  • Conference space size (meters) - 135
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Year Built – 1987
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
Languages Spoken
  • Bulgarian
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish
  • Turkish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • 26-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Twenty9 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Mercure Hotel & Residenz Frankfurt Messe’s small print

Also known as

  • Mercure Hotel Residenz Frankfurt Messe
  • Mercure Hotel & Residenz Frankfurt Messe Frankfurt
  • Mercure Hotel & Residenz Frankfurt Messe Hotel Frankfurt
  • Mercure Hotel Residenz Messe
  • Mercure Residenz Frankfurt Messe
  • Mercure Residenz Messe
  • Mercure Hotel And Residenz Frankfurt Messe
  • Mercure Hotel And Residenz Frankfurt Messe
  • Mercure Hotel Residenz Frankfurt Messe
  • Mercure Hotel Residenz Messe
  • Mercure Hotel & Residenz Frankfurt Messe Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Self parking costs EUR 25 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 21 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

Service animals exempt from fees

Wired Internet access is available in guestrooms for EUR 6 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Hotel & Residenz Frankfurt Messe

  • Does Mercure Hotel & Residenz Frankfurt Messe offer free cancellation for a full refund?
    Yes, Mercure Hotel & Residenz Frankfurt Messe does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mercure Hotel & Residenz Frankfurt Messe?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Hotel & Residenz Frankfurt Messe?
    Yes. Self parking costs EUR 25 per day.
  • Are pets allowed at Mercure Hotel & Residenz Frankfurt Messe?
    Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Mercure Hotel & Residenz Frankfurt Messe?
    You can check in from 3:00 PM - 1:00 AM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Mercure Hotel & Residenz Frankfurt Messe?
    Yes, Twenty9 offers international cuisine. Nearby restaurants include Tacohaus (5-min walk), Orfeo's Erben (6-min walk), and La Famiglia (6-min walk).
  • Is there an onsite casino at Mercure Hotel & Residenz Frankfurt Messe?
    No, this hotel doesn't have a casino, but Casino Bad Homburg (15-min drive) is nearby.

Recent reviews

Very good 8.0 From 124 reviews

Very good 8.0
Always a great place to stay near the Messe
Patrick, us5 night business trip
Exceptional 10.0
Location is great for business. Staff is very friendly and helpful, facility is clean
us4 night business trip
Exceptional 10.0
Excellent hotel
We really enjoyed staying in mercure hotel sauna was amazing bar everything was great
Musie, gb1 night trip with friends
Poor 2.0
worst value for money
One of the worst hotel experiences - and I travel a lot. By far worst value for money!
Mehmet, gb1 night business trip
Exceptional 10.0
great location close to Messe for tradeshows and quick walk to train
us3 night trip
Exceptional 10.0
Excellent
Sukhbir Singh, gb1 night business trip
Very good 8.0
Frankfurt business trip
Comfortable hotel, a little out of the centre, around a 40 minute easy walk or easily reached by public transport or taxi in 15 minutes. There are restaurants within a short walk.
Matthew, gb1 night business trip
Good 6.0
Air condition was not working
Abdulaziz, as1 night family trip
Very good 8.0
nirmal stay at trade fair
we knew whatvwe will get, it was OK
Marcus, us4 night business trip
Very good 8.0
Would stay here again. Good food and lovely touch with balcony rooms.
gb2 night trip

Mercure Hotel & Residenz Frankfurt Messe