Located in the heart of Memphis, Hilton Garden Inn Memphis East Germantown, TN offers a welcoming atmosphere with a bar and The Garden Grille & Bar. Stay active at the gym or unwind by the seasonal outdoor pool. With free in-room WiFi and helpful staff praised by previous guests, this hotel is perfect for both relaxation and productivity.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Pool
Pet-friendly
Non-smoking
Main amenities (12)
Housekeeping once per stay
Restaurants and bar/lounge
Breakfast available
Fitness centre
Seasonal outdoor pool
Room service
24-hour business centre
5 meeting rooms
24-hour front desk
Computer station
Front desk safe
Water dispenser
For families (6)
Children stay free
Free cots/infant beds
Microwave
Private bathroom
Television
Laundry facilities
The current price is AU$242
AU$242
includes taxes & fees
8 Mar - 9 Mar
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
Highlights
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Blackout curtains
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible (Hearing)
Room, 1 King Bed, Accessible (Hearing)
Highlights
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Blackout curtains
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds
Room, 2 Queen Beds
Highlights
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Blackout curtains
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed
Room, 1 King Bed
Highlights
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Blackout curtains
Sleeps 2
1 King Bed
Room, 1 King Bed
Highlights
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Blackout curtains
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
Memphis International Airport (MEM) - 17 min drive
Memphis Central Station - 22 min drive
Restaurants
Chick-fil-A - 3 min drive
McDonald's - 4 min drive
Central BBQ - 3 min drive
Bog & Barley - 3 min drive
McDonald's - 7 min walk
About this property
Hilton Garden Inn Memphis East Germantown, TN
When you stay at Hilton Garden Inn Memphis East Germantown, TN, you'll be within a 15-minute drive of University of Memphis. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
129 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
One child (aged 17 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
5 meeting rooms
Computer station
Conference space (6600 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
Built in 2020
Safe-deposit box at front desk
Television in common areas
Fitness centre
Seasonal outdoor pool
Banquet hall
Art Deco architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Mini fridge
Microwave
More
Housekeeping (once per stay)
In-room safe (laptop compatible)
Mobile key entry
Special features
Dining
The Garden Grille & Bar – On-site restaurant. Guests can enjoy drinks at the bar.
The Garden Grille & Bar – On-site lobby lounge. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per day
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15.00 for adults and USD 10.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
The seasonal pool is open from May to September
Children under 17 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Memphis Germantown, Tn
Hilton Garden Inn Memphis East/Germantown TN
Hilton Garden Inn Memphis East Germantown, TN Hotel
Hilton Garden Inn Memphis East Germantown, TN Germantown
Hilton Garden Inn Memphis East Germantown, TN Hotel Germantown
Frequently asked questions
Does Hilton Garden Inn Memphis East Germantown, TN offer free cancellation for a full refund?
Yes, Hilton Garden Inn Memphis East Germantown, TN does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Memphis East Germantown, TN?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Hilton Garden Inn Memphis East Germantown, TN?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Memphis East Germantown, TN?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Memphis East Germantown, TN?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Memphis East Germantown, TN and nearby?
Hilton Garden Inn Memphis East Germantown, TN has a seasonal outdoor pool and a fitness centre.
Are there restaurants at or near Hilton Garden Inn Memphis East Germantown, TN?
Yes, there's an on-site restaurant, The Garden Grille & Bar.
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Hilton Garden Inn Memphis East Germantown, TN Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
5 Oct 2024
Great place to stay
Joe
Joe, 1-night trip
10/10 Exceptional
25 Oct 2024
A very good weekend at the Hilton Hotel
The room was excellent the view was good the employees were friendly and nice we had a great time
Charles
Charles, 3-night trip
6/10 Good
3 Feb 2025
Location great, staff great, stay not so great
Although I like the location and would like to make this the place I book with in the future, upon check-in I was told there wasn’t any rooms with king beds available (which is what I booked)….but then found one on first floor (perfect); however, the air conditioner did not work and there was no big towels in the room (I realized this after showering). I was moved to the 2nd floor with 2 queen beds. In this room the tv volume was super low even when it was set to the highest setting and the shower would only get lukewarm.
Outside of all of that.. the staff was friendly, location is perfect, and I felt safe parking.
Brooklyn
Brooklyn, 1-night trip
8/10 Very good
2 Nov 2024
This is one of my favorite places to stay. The bar and restaurant has amazing food and drinks. The customer service is always so pleasant.
The only issue I had this time was the kids that ran up and down the hallway all night and woke up doing the same thing.
Mykeshia
Mykeshia, 1-night trip
6/10 Good
26 Oct 2024
Decent value for money
Brand new hotel. Pretty good.
Right by the train, which is very noisy
Hall hallways were very dirty.
Overall, I was negatively surprised at how dirty everything was
Michael A
Michael A, 2-night trip
8/10 Very good
16 June 2024
Pet friendly and very safe.
Amanda
Amanda, 2-night trip
10/10 Exceptional
6 Aug 2024
Good location. Comfy beds. Clean. Short drive to a variety of restaurants and shopping.
Kristi
Kristi, 1-night trip
10/10 Exceptional
6 Oct 2024
Good
george
george, 1-night trip
10/10 Exceptional
29 Apr 2024
Nice, clean hotel!
Mary
Mary, 1-night trip
10/10 Exceptional
14 June 2024
The service was really good. It was very clean and the staff were really friendly!! I would stay here again
Angela
Angela, 2-night trip
10/10 Exceptional
18 Aug 2024
Very nice hotel with easy access to Memphis. Very nice. We'll be back.
Timothy
Timothy, 1-night trip
10/10 Exceptional
19 Aug 2024
We absolutely love this hotel & their staff! This is our go to place for our visit to Memphis for the fourth consecutive year. Lots of PGA Tour guys here so that should say it all. Thanks for a great stay & see ya next year!👍❤️⛳️⛳️⛳️⛳️⛳️
Scott
Scott, 3-night trip
10/10 Exceptional
7 Aug 2024
Exceptional staff
Ellafair
Ellafair, 2-night trip
10/10 Exceptional
22 Sept 2024
Goo
Vinu
Vinu, 3-night trip
10/10 Exceptional
5 Aug 2024
I rented this place for my mom, and she was very happy with the people who help her. Thank you!
Camila
Camila, 1-night trip
10/10 Exceptional
24 June 2024
BOOK IT!!
GREAT CLEAN HOTEL.......GREAT STAFF
Kim
Kim, 2-night trip
6/10 Good
12 Oct 2024
The pool was broken.
Sonya
Sonya, 3-night trip
10/10 Exceptional
22 Mar 2024
Nice spot for business
David
David, 1-night trip
6/10 Good
26 Oct 2024
I like the restaurant and the safety aspect of this location. I did not like that I had no body wash and just ended up using the bar soap. Many of the AC plugs for charging phones did not work properly in the room I stayed in. I like eating breakfast in the morning and paid extra for it, but could not get a good breakfast one morning because they had no cook. Ended up going to McDonalds down the street.
Matt
Matt, 4-night trip
10/10 Exceptional
14 Apr 2024
Excellent Friendly Staff. House cleaning did an amazing service.
Paul
Paul, 2-night trip
10/10 Exceptional
20 Apr 2024
Great stay! Hotel and room extremely clean and comfortable. Gym was great! Will definitely stay again the next time we are in Mempt. Rating a 10 out of 10
Pamela
Pamela, 1-night trip
10/10 Exceptional
21 June 2024
My family and I have been experiencing a horrible loss and needed a nice place to stay near the hospital and we couldn’t have been more pleased with this hotel. Thank you
Lauren
Lauren, 1-night trip
10/10 Exceptional
3 June 2023
This a is great location…Very neat property and staff are very friendly and helpful.. Will definitely be staying again…as well as recommending it to others..
Tuwi
10/10 Exceptional
22 Dec 2023
Best hotel experience
The Hilton was comfortable, safe and very friendly staff. Will definitely stay here again!
Kassandra
Kassandra, 1-night trip
6/10 Good
30 Sept 2024
The room was neat and clean up upon arrival. Found the shower, dripping shower handle broken.. night maintenance man was able to temporarily repair was repaired the following day happy with that. Front desk was unaware of many procedures, never explained continental breakfast wound up paying for a breakfast that we are entitled to complementary per our contract, had to request twice for clean towels, and housekeeping, which I only received once on the housekeeping. This was for a four night stay.