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Grand Sunset Princess - All Inclusive

4.5 star property
Upmarket beachfront property with water park, near El Camaleón Mayakoba Golf Course

Photo gallery for Grand Sunset Princess - All Inclusive

Sundeck
Sports facility
Suite (with 2 Jacuzzis)
Front of property
Deluxe Suite, Pool Access (with Jacuzzi, Pool View) | View from room
Grand Sunset Princess - All Inclusive offers an unforgettable getaway in a shopping district. Start your day with a delicious breakfast buffet and enjoy the white sand beach, free cabanas, or 2 beach bars to soak up some sun. With multiple dining options, 12 outdoor pools and an indoor pool with swim-up bars, this property is perfect for relaxation.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 9 restaurants and 2 beach bars
  • 3 poolside bars and 9 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 12 outdoor pools and indoor pool
  • 4 hot tubs
  • Water park
  • Nightclub
  • Free children's club
  • Free supervised childcare

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Super Saver

Super Saver

Super Saver

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 47.56 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View

Deluxe Suite, Garden View

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Family Club Room - Pool Access, Pool View

Free minibar, in-room safe, desk, blackout curtains

Family Club Room - Pool Access, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Jetted bath
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Room

Free minibar, in-room safe, desk, blackout curtains

Family Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Jetted bath
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Suite (with 2 Jacuzzis)

Suite (with 2 Jacuzzis)

Suite (with 2 Jacuzzis)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite with Jacuzzi and Outdoor Shower

Suite with Jacuzzi and Outdoor Shower

Suite with Jacuzzi and Outdoor Shower

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room Deluxe With Garden View

Free minibar, in-room safe, desk, blackout curtains

Single Room Deluxe With Garden View

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Deluxe With Garden View

Free minibar, in-room safe, desk, blackout curtains

Double Room Deluxe With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Double Room With Lake View

Free minibar, in-room safe, desk, blackout curtains

Double Room With Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room Premium With Garden View

Free minibar, in-room safe, desk, blackout curtains

Double Room Premium With Garden View

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Quadruple Room Deluxe With Garden View

Free minibar, in-room safe, desk, blackout curtains

Quadruple Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Triple Room Premium With Garden View

Free minibar, in-room safe, desk, blackout curtains

Triple Room Premium With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Premium With Garden View

Free minibar, in-room safe, desk, blackout curtains

Double Room Premium With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Luxury With Pool View

Free minibar, in-room safe, desk, blackout curtains

Double Room Luxury With Pool View

  • Sleeps 2
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Single Room Deluxe With Garden View

Free minibar, in-room safe, desk, blackout curtains

Single Room Deluxe With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Premium With Garden View

Free minibar, in-room safe, desk, blackout curtains

Double Room Premium With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room Deluxe With Garden View

Free minibar, in-room safe, desk, blackout curtains

Single Room Deluxe With Garden View

  • Sleeps 2
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Single Room Luxury With Pool View

Free minibar, in-room safe, desk, blackout curtains

Single Room Luxury With Pool View

  • Sleeps 1
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Single Room With Lake View

Living area

Single Room With Lake View

  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Triple Room Deluxe With Garden View

Free minibar, in-room safe, desk, blackout curtains

Triple Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Triple Room Premium With Garden View

Free minibar, in-room safe, desk, blackout curtains

Triple Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Triple Room Deluxe With Garden View

Free minibar, in-room safe, desk, blackout curtains

Triple Room Deluxe With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Quadruple Room Premium With Garden View

Free minibar, in-room safe, desk, blackout curtains

Quadruple Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Triple Room Luxury With Pool View

Free minibar, in-room safe, desk, blackout curtains

Triple Room Luxury With Pool View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room Premium With Garden View

Free minibar, in-room safe, desk, blackout curtains

Single Room Premium With Garden View

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Deluxe With Garden View

Free minibar, in-room safe, desk, blackout curtains

Double Room Deluxe With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room Premium With Garden View

Free minibar, in-room safe, desk, blackout curtains

Single Room Premium With Garden View

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

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8.2 out of 10, Very good, 3,870 reviews
The price is AU$375
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29 May - 30 May
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About the area

Map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Gran Coyote Golf - 6 min drive - 3.2 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 3.2 km
  • Quinta Avenida - 11 min drive - 8.8 km
  • Playa del Carmen Main Beach - 12 min drive - 9.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.6 miles/20.3 km
  • Free beach shuttle

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Alberca - Pool - ‬2 min walk
  • ‪Privilege Lounge - ‬10 min walk
  • ‪Piano Bar - ‬17 min walk
  • ‪Restaurante Hacienda - ‬8 min walk

About this property

Grand Sunset Princess - All Inclusive

At Grand Sunset Princess - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas and volleyball, plus you'll only be within a 10-minute drive of El Camaleón Mayakoba Golf Course. There's plenty of fun with the 12 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Buffet Naranja, one of 9 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious property include 2 beach bars, an indoor pool and a nightclub. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 672 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Off-site

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 9 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Lifeguard on-site

What to do

  • On the beach
  • Free beach shuttle
  • Tennis lessons
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Kayaking
  • Snorkelling
  • Evening entertainment
  • Shopping
  • Pool table
  • Ping pong
  • Scuba-diving nearby

Working away

  • 5 meeting rooms
  • Conference space (5425 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free beach shuttle
  • Free pool cabanas
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • 12 outdoor pools
  • An indoor pool
  • Water park access (surcharge)
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • 4 hot tubs
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Buffet Naranja – This buffet restaurant serves breakfast, lunch and dinner.
La Hacienda – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Le Fleur – This theme restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
La Vaqueria – This theme restaurant only serves dinner. Reservations are required. Open daily.
Mamma Mia – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of MXN 50 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Frequently asked questions

Does Grand Sunset Princess - All Inclusive offer free cancellation for a full refund?

Yes, Grand Sunset Princess - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Sunset Princess - All Inclusive?

Yes, there are 12 outdoor pools, an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Grand Sunset Princess - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Sunset Princess - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Sunset Princess - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 50 (subject to availability).

Is there an on-site casino at Grand Sunset Princess - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Grand Sunset Princess - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, archery and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. Grand Sunset Princess - All Inclusive also has 3 swim-up bars, 3 poolside bars and a nightclub, as well as a sauna, a steam room and an arcade.

Are there restaurants at or near Grand Sunset Princess - All Inclusive?

Yes, there are 9 on-site restaurants, featuring Mexican cuisine.

Does Grand Sunset Princess - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Grand Sunset Princess - All Inclusive like?

Grand Sunset Princess - All Inclusive is a short 13-minute walk from Playa Xcalacoco and 16 minutes' walk from Chun-Zumbul (diving site). Travellers give top marks for the property's prime location.

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Grand Sunset Princess - All Inclusive Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Buffets
Booking
Drinks
Family friendly
Entertainment

What guests liked

  • The pools were crystal clear, numerous, and well-maintained, offering a great experience for guests. (157 reviews)
  • The beach was well-maintained, accessible, and offered plenty of chairs and shade options. (127 reviews)
  • Dining options were excellent with great variety, quality food, and exceptional service at the buffets and specialty restaurants. (47 reviews)
From real guest reviews summarized by AI.

Reviews

8/10

A great family hotel
4-night trip

10/10

Our stay was great and the food was delicious. The entire staff was friendly, inviting, and very helpful.
5-night trip

8/10

Great resort.
7-night trip

10/10

Such a beautiful resort!
7-night trip

10/10

Excellent property with clean rooms, safe environment, and great food.
4-night trip

8/10

Overall, a nice place to stay.
5-night trip

10/10

Very helpful staff. Calm atmosphere. Good food in buffets.
5-night trip

10/10

Beautiful vacation
7-night trip

10/10

Our stay was amazing. The omelette area in the break buffet spot was delicious. Drinks were delicious and just service from everyone overall was amazing. Would definitely come back to this hotel.
4-night trip

10/10

Great time would recommend
3-night trip

10/10

The resort was beautiful with plenty of things to do. The food was amazing and staff was absolutely pleasant!
4-night trip

8/10

Had a great time at Princess. Wonderful resort and amazing service. Food was phenomenal and delicious.
8-night trip

8/10

Beautiful place and great food and entertainment would go again thank you
7-night trip

10/10

We stayed for 6 nights this time & LOVE this resort. Its clean and beautiful.
6-night trip

10/10

Fantastic resort! We will definitely be back! Food and rooms and drinks were fantastic!!
5-night trip

10/10

Great resort. Have been twice now. Will definitely return.
7-night trip

10/10

We had an amazing time at Grand Sunset Princess, variety of restaurants, pools, bars and things to do! The staff were all helpful and friendly, and we never noticed anything that wasnt well maintained or clean!
9-night trip

10/10

We loved it with our 2 year old. Great staff, amenities and entertainment.
7-night trip

10/10

Recommend getting a villa! The resort is very big with lots to do!
4-night trip

6/10

Our stay was okay. The resort is pretty and the pools are nice. The food is definitely not good, there are not enough bartenders to keep up, the swim up bars didn’t open up until 11 am. I recommend use credit card only and no debit card.
4-night trip

10/10

The facilities are amazing and would highly recommend
6-night trip

10/10

The property has a nice beach, and very well maintained overall.
6-night trip

10/10

I recommend this hotel for a couple and family and a friend... I give them 10 star for the service and the clean wise and the food
7-night trip

8/10

While the resort, employees, and overall atmosphere were great, the food was absolutely terrible.
3-night trip

8/10

Resort is great, beach, pools, service, everything except the food.
6-night trip