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1 room, 2 adults

Royal Plaza on Scotts

4.5-star4.5 stars
25 Scotts Road, Orchard, Singapore, 228220, Singapore

4.5-star hotel with outdoor pool, near Orchard Road
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 5,340 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
WiFi
Good internet service
Service
Fantastic service
Pool
Pool should be renewed

Royal Plaza on Scotts

from A$262
  • Premier Room, 1 King Bed
  • Club Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Executive Suite
  • Deluxe Room, 2 Single Beds
  • Premier Room, 2 Single Beds
  • Deluxe Room, 2 Single Beds (Plus)
  • Suite (Corporate)

What’s around Royal Plaza on Scotts

Landmarks

  • In Orchard
  • Orchard Road - 1 min walk
  • Singapore Botanic Gardens - 24 min walk
  • National Museum of Singapore - 32 min walk
  • National Orchid Garden - 33 min walk
  • Peranakan Museum - 35 min walk
  • Raffles City - 38 min walk
  • Mustafa Centre - 40 min walk

Getting around

  • Singapore (SIN-Changi) - 26 min drive
  • Singapore (XSP-Seletar) - 19 min drive
  • Johor Bahru (JHB-Senai Intl.) - 56 min drive
  • JB Sentral - 31 min drive
  • Orchard Station - 5 min walk
  • Newton Station - 11 min walk
  • Somerset Station - 17 min walk

At a glance

Key facts

Hotel size

  • This hotel has 511 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Guests must notify this property at least 72 hours in advance to give their estimated arrival time. Contact information is on the reservation confirmation.

Club members should proceed to the concierge desk at the lobby level upon arrival for priority check-in.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1974
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Carousel - This buffet restaurant specializes in Halal dishes and serves breakfast, lunch, and dinner. Reservations are required.

24-Hour Internet Lounge - Onsite lobby lounge. Open 24 hours. Open daily.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Royal Plaza on Scotts’s small print

Also known as

  • Royal Plaza Scotts Hotel Singapore
  • Scotts Royal Plaza
  • Royal Plaza On Scotts Hotel Singapore
  • Royal Plaza On Scotts Singapore
  • Royal Plaza on Scotts Hotel
  • Royal Plaza on Scotts Singapore
  • Royal Plaza on Scotts Hotel Singapore
  • Royal Plaza Scotts Hotel
  • Royal Plaza Scotts Singapore
  • Royal Plaza Scotts
  • Royal Plaza On Scotts Hotel Singapore
  • Royal Plaza On Scotts Singapore
  • Royal Scotts Plaza
  • Scotts Plaza
  • Scotts Royal

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6 AM to 10 PM.
  • Parking height restrictions apply.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Buffet breakfast is offered for an extra charge of SGD 29.43 for adults and SGD 23.54 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Fabulous 8.6 From 1,276 reviews

    Very good 8.0
    Newly renovated rooms, VIP-gold member hiccup
    I have been staying in Royal Plaza 4 times since 2013. The rooms were newly renovated in 2019 to a modern look. Somehow I prefer the old rooms better as they feel more luxurious despite the age. The new rooms feel more like a 4 stars hotel room. The check in staffs were efficient and hospitable. Unfortunately, they were unaware that this hotel is a hotels.com VIP property, and that hotels.com gold member guests are entitled to free room upgrade and free 2 hours late checkout. When I checked in and asked them for late checkout, I was told that the hotel is fully booked on the day of my check out so they cannot give me a late checkout. On the day of checkout, after checking my reservation and finding out that this hotel is a hotels.com VIP property, I explained to the check-in staff that hotels.com Gold member guests are entitled to a free upgrade and 2 hours late checkout as shown on the hotels.com listing. None of the other staffs at the front desk were aware as well, and when they checked with another backoffice staff, they came back with the same answer. Only after I showed them the hotels.com confirmation (which was not in English and need to be translated), and the offer on hotels.com app, did they approve the late check out. However, I missed out on a free room upgrade. Nevertheless, I still enjoyed my stay in the Royal Plaza on Scotts, and the check-in staffs were professional and courteous.
    Karto, id1 night family trip
    Fair 4.0
    Amazing Location
    Location is very convenient, it’s close to anything and everything. Hotel staff is a mixed bag. I would strongly recommend Mr.Steve, who helped me and my family in every way possible. But on the day of check out when asked whether time can be extended in one of the rooms ( we had two rooms ) the answer came as a flat NO. Yes I know they are sold out and yes others are waiting, but the way he said it there was something wrong with his tone. The duty manager was an argumentative man, and talking to him was an exhausting experience ( a situation which was sorted later regarding payment for an extra bed ) What really pissed me off was, I was awake till 3 am one morning and was in my room sleeping when I heard a terrible drilling noise just above my ceiling, when I contacted the reception they told me some urgent repair work is going on and they can give me an extra room for the time being to “sleep” and this “urgent” repair work was done two days in a row without any prior information. The staff at this hotel is a bit weird. The rooms are dated and the carpet honestly needs to be changed. There are better hotels at this price available in orchard road, I wouldn’t recommend this hotel to anyone personally. This hotel remains really busy through our the year, so don’t think they will take my feedback into account but honestly they need to update their rooms and train their staff a little better.
    Guha, gbOther trip
    Very good 8.0
    A good stay!
    This was my first time at this hotel and overall it was not a bad experience. It is centrally located, only a few steps away from Orchard road and right across from the Far East Mall. It is a very busy hotel that catered mostly to families with kids. If you like the little ones running everywhere, yelling , screaming, crying, this is definitely the place for you (Unfortunately it is not my cup of tea) My room was specious, and the bed very comfortable and let’s not forget a nice bathtub with good amenities. The breakfast had a large selection of Western and Asian food and the service was impeccable. it’s a good value hotel and I recommend it, but don’t forget to bring your hear plugs with you to deal with the adorable ….kids.
    Patrick, id1 night business trip
    Poor 2.0
    I can’t believe how bad their services are
    My parents stayed at Royal Scotts for 2 nights, family room. The booking was made under my name as I helped them to book. Earlier this morning, unfortunately, the card that my parents brought out was having an issue. They could not enter their room. So, they went to the receptionist to seek for a help. The receptionist called my mobile to clarify and ask for additional information. I would never felt so insulted if he tried to clarify. Instead, after much effort to tell him that i have registered my parents late at night when they arrived, he continued talking and stating “because you did not register your parents...” Why would I not register my parents when i booked the room just for them? I could not believe the level of the receptionist at Royal Scotts. I had told him that my parents have flight to catch on and he insisted to talk about how i did not register my parents? Why is it 100% our issue? Why did anyone check if its the hotel’s system issues? No one replies to my email - after providing all the information needed - to say thanks or at least to acknowledge my email. Rooms are old. Minibar are just soft drink and nothing much. I really disappointed with Royal Scotts. Not gonna stay there/ recommend it to anyone.
    sgOther trip
    Very good 8.0
    First visit to Singapore
    We arrived early in the morning, after an all night flight from Dubai. Not expecting to be checked in, until 2:00 PM. The bellman suggested we check in. The desk clerk was most accommodating and she gave a room straight away. Our bags made it to the just as we did. Shortly thereafter, the maid showed to make up the extra bed for our son. The concierge helped us arrange a private tor that afternoon and also recommended some nearby restaurants. Both tour and recommendation were excellent. The bell staff remembered our names from the first day. Finally, the buffett was delicious. While it is not included in the basic room package, it can be added. It consisted of Chinese items, a European bread and meat session, as well as American specialties like freshly fried eggs, sausage, and beef hash. Oh, by thr way, everything in the minibar was FREE! Unfortunately, it was not a liquor and snack filled refrigerator, which most of us avoid because of the cost; however, it did contain water, juices, power drinks, green iced tea, and sodas (both regular and sugar free. A nice perk upon your return for the heat of a long walk.
    Chris, usOther trip

    Royal Plaza on Scotts

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