Woodhey House Hotel

3.0 star property
Suburban hotel in Ellesmere Port with outdoor pool and indoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Woodhey House Hotel

Lounge
Property entrance
Indoor pool, outdoor pool
Interior
Lounge

Reviews

6.8 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Gym
  • Bar
  • 24/7 front desk
  • Parking available
  • Pool
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Garden
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

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About the area

Map
Berwick Road West Welsh Road, Little Sutton, Ellesmere Port, England, CH66 4PS

What's nearby

  • Blue Planet Aquarium - 9 min drive - 12.5 km
  • Cheshire Oaks Designer Outlet - 9 min drive - 12.1 km
  • Chester Zoo - 10 min drive - 10.2 km
  • Chester City Walls - 12 min drive - 12.9 km
  • Chester Racecourse - 13 min drive - 13.6 km

Getting around

  • Chester (CEG-Hawarden) - 33 min drive
  • Liverpool (LPL-John Lennon) - 41 min drive
  • Manchester Airport (MAN) - 43 min drive
  • Hooton Station - 3 min drive
  • Eastham Rake Station - 5 min drive
  • Little Sutton Station - 18 min walk

Restaurants

  • ‪The Crafty Tavern Limited - ‬15 min walk
  • ‪The White Swan - ‬4 min drive
  • ‪The Wheatsheaf - ‬6 min drive
  • ‪Cheshire Yeoman - ‬8 min walk
  • ‪The Chimneys - ‬2 min drive

About this property

Woodhey House Hotel

When you stay at Woodhey House Hotel, you'll be within a 15-minute drive of Chester Zoo and Chester City Walls. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at WOODHEY RESTAURANT, which serves Regional cuisine and is open for dinner. A bar/lounge, a health club and a fitness centre are other highlights.

Languages

English, Polish

At a glance

Hotel size

  • 75 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Uncovered on-site self-parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Meeting rooms
  • Conference space (4768 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1960
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

WOODHEY RESTAURANT – This restaurant specialises in Regional cuisine and only serves dinner.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately GBP 13.95 per person
  • Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per stay

Parking

  • Uncovered self-parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mercure Chester North Woodhey House
Mercure Chester North Woodhey House Ellesmere Port
Mercure Chester North Woodhey House Hotel
Mercure Chester North Woodhey House Hotel Ellesmere Port
Mercure Woodhey
Woodhey House Hotel Hotel
Woodhey House Hotel Ellesmere Port
Woodhey House Hotel Hotel Ellesmere Port
Mercure Chester North Woodhey House Hotel

Frequently asked questions

Is there a pool at Woodhey House Hotel?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Woodhey House Hotel?
Yes, pets are welcome. There's a charge of GBP 20 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Woodhey House Hotel?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Woodhey House Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Woodhey House Hotel and nearby?
Woodhey House Hotel has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Woodhey House Hotel?
Yes, WOODHEY RESTAURANT offers Regional cuisine.

Woodhey House Hotel Reviews

Reviews

6.8

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Fair

Nothing really jumps out at me about the property
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jenny, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Honest review
The staff worked hard as there weren’t enough of them, radiators not working in room 236 (complained first night nothing changed) and no hot water from shower, several people sent there food back to the kitchen from the restaurant. Front of house in restaurant greeted people saying “sit anywhere bruv” This stay reminded me of Faulty towers.
Dave, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Clean hotel just needs updating in the rooms
1-night trip
Verified Hotels.com guest review

8/10 Very good

Functional, lacking atmosphere
Not the place for a romantic weekend, but functional and pretty good if you have a dog.
2-night trip
Verified Hotels.com guest review

6/10 Good

Good location. Friendly staff on reception. Fire alarm rung at breakfast and staff should have come out of kitchen to offer guidance. Breakfast cold and limited choice
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

had a very fancy atmosphere without making me feel completely out of place. we had a room on the corner of the building and had two windows, it was lovely.
Jess, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mediocre hotel, great location
Room we had was not great, looks like rooms need to be renovated, We were upgrade to a suite which was only better in size 2 plug sockets for the room of which 1 was used for the kettle
Avnish, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

6/10 Good

Comfortable room but luke warm food
Everything was fine apart from the temperature of the food. I phoned to order my food and said I would like it in my room and I would collect it. When I went downstairs it was just open on a tray with no cover in reception. I felt it and it was just warm. I asked for a cover but they were unable to find a lid or a piece of foil to cover it with so I had to walk to the lift to 2nd floor and to room 315 I think! The food was barely warm and the carrots and broccoli were hard. Not satisfactory. I thought there was no point in complaining as they didn’t seem to care. I shall not be eating there again.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Easy to find, nice big hotel and car park, comfortable room, breakfasts was superb
Steve, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

DA, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel actually a hidden gem. The staff are amazing too!! From Michaela and the other lady in reception to Mark the barman and the guy at breakfast all so helpful and a true asset to this hotel. Lovely pool area and a great steam room and sauna too. The changing rooms do need a bit of tlc but my only gripe. Room was quite large with really nice bedding and fittings. Large bathroom with a great shower too. The staff can’t do enough for you at this hotel and we will definitely return again and again. Breakfast was amazing with plenty of choice and again a nice young man who was friendly and helpful. See you soon mercure chester North!! Thanks :)
Nicky, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Nick, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Terrible stay
I stayed in your hotel by myself Friday the 31st of January 2020. , booked in about 4.30 pm ish and got settled in nicely , I went down to the bar for a couple of hour which was fine then went to bed around 9 pm ish and went to sleep , I was woken by a strange women in my room stood next to my wallet and car keys looking rather shifty ? I asked her what she was doing she replied oops sorry wrong person ? I asked how she got into my room she said down stairs had issued a key ? How could this happen she didn’t know my name and definitely didn’t look like me ? I asked her for the key in which she gave it to me and left quite quickly , I rang down stairs with no answer , I looked my door again and stuck a chair behind it , I didn’t sleep at all that night for this reason , she was stood next to my wallet n car keys and there was obviously something on her mind like sterling them , my car is a brand new Mercedes AMG too , I left at 8 am the following morning in which I asked for management to complain , no management was in ? The gent I spoke to on your desk was called Jacob in which he said he would get management to ring me and here we are on Monday after chasing them every day and 3 times today talking to one of your staff members called michkala in which she said there not in while 10 am and would ask them to call me straight away ? No body had called ? Rang back twice and been told they are buisy ? Oh and on the way home on Saturday Jacob rang me in which he said he had just
David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Clean comfortable well placed good staff only down side was the bar was closed and no food on for the night ! Dogs made very welcome!
Julie, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Its was central for visiting local attractions . Chester zoo was close and local shopping was great along with great selections of restaurants
2-night romance trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

2/10 Poor

There was an 18 birthday party at the hotel. It was like a rave, the noise was so loud you could hear it all over the
John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

8/10 Very good

The breakfast was very disappointing.
The room was tidy and clean but overly hot. It was a long time before the temperature dropped sufficiently after turning down the radiator. The breakfast was buffet in style; inadequately cooked sausages, overcooked tomatoes, overcooked fried eggs.
Martin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Well the room was clean but there was just a Net that had a hole in it, & it hadn’t been hemmed or ironed at the window It just looked like a bit of rag The bathe had rust marks around the overflow that just looked liked poo It was reported
4-night family trip
Verified Ebookers guest review

8/10 Very good

We booked 3 double rooms. Excellent check in and service. Very clean although rooms a bit dated. One of the rooms had no hot water in the morning which resulted in one couple having cool/cold showers
1-night family trip
Verified Hotels.com guest review

6/10 Good

Not up to the standard I’d expect from this chain
The bed was not comfortable, the pillows were too soft. The sink in the bathroom had a crack in it and the wall could do with a lick of paint
Tina, 1-night trip
Verified Hotels.com guest review